INTERSOS is an independent, no-profit organization which, through its own humanitarian operators, intervenes to effectively answer the needs of people in serious crises situations, mainly in the world's poorest regions, who are suffering, deprived of rights, dignity and essentials goods. It maintains a flexible operating structure. The head office in ...
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The selected candidate will supervise and trains field level nutrition staff, perform monitoring and support supervision of field activities, guide LGA partners on program planning and participate in staff capacity building. She/He coordinates the implementation of Severe Acute Malnutrition, Moderate Acute Malnutrition practices and other supportive Nutrition programs.
RESPONSIBILITIES:
- Implements a comprehensive maternal infant and young child nutrition program (MIYCN) Baby Friendly Community initiative (BFCI) approach.
- Provides technical support to CMAM and BSFP program component within the community including ensuring awareness sessions, screening, and tracking.
- Develops and supervise an effective mother-to-mother support group within the area of implementation.
- Trains and mentors, the emergency response program staff, and the integrated community health promoters through the identification of capacity gaps and carrying out refresher trainings and on the job trainings.
- Develop key messages in nutrition to the targeted beneficiaries and ensure it is delivered appropriately.
- Offers nutrition support through counseling to individuals with medical conditions including Comprehensive Care to clinic clients.
- Conducts and Supervises nutrition-specific value-adding activities (SBCC, Home gardening, food hygiene promotion etc.
- Implements a social behavioral change communication strategy at the community level.
- Plans and conduct mass MUAC screening of the under-fives on a quarterly basis in collaboration with the Community Health volunteers
- Compiles and submits donor and INTERSOS Nutrition Program weekly, biweekly and monthly reports of all the activities implemented, as well as prepare food requisitions.
- Liaises with Supply Chain Department in Program Supplies procurement and Monitoring Supply control.
- Supports MOH on DQAs- Data quality assessments.
- Supervises regular follow up and management of malnutrition cases at the OTP/SC
- Any other duties as assigned by the supervisor.
Deliverables
- Improved recovery rates and reduced mortality among SAM patients.
- Accurate and timely Weekly reports.
- Compliance with protocols and stock accountability
POSITION REQUIREMENTS:
Qualifications and Experience:
Education.
- BSc/Diploma in Nutrition, Nursing or related field of nutrition.
- Minimum 1-year relevant experience for BSc holder with recognized INGO
- Minimum 2-year two years related experience for Diploma holder with recognized INGO
- INTERSOS Nutrition experience is an added advantage.
- Must be in a position of a valid practicing license
- Understanding of community management of acute malnutrition
- Computer skills knowledge and applications especially MS Word and Excel
- Experience in planning and organizing activities in a variety of locations
- Proven capacity to supervise, train and coach local staff and community workers.
- Experience of providing hands-on in-service training
- Strong organizational, interpersonal, and representational and communications skills are essential, and a team-oriented work style is a necessity.
- Excellent communication skills and a willingness to be respectful, kind, sensitive and empathize with children and their careers
- Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions
- Strong report writing and computer skills
- Commitment to and understanding of INTERSOS’s aims, values and principles.
- Understanding of local language (Kanuri, Hausa Languages) and culture is mandatory.
- Understanding of English language (Listening, speaking, reading, writing).
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The Senior Protection Officer will be responsible for the technical supervision and coordination of all protection-related activities in Maiduguri. He/ She will collaborate with grant unit to ensure compliance with donor regulations, monitor budget and ensure adequate burn rate with support from the finance team and protection Manager. He/She provides appropriate and timely oversight on the supervision of case management services, supporting, coaching, and overseeing the work of protection officers, ensuring that the training needs and capacity building for case workers teams and protection officers are addressed in a timely fashion, harmonized across LGAs and that protection services and activities are delivered in line with INTERSOS and international quality standards.
RESPONSIBILITIES:
- Drafts and oversees the project work plan in conjunction with the project manager
- Oversee the harmonization of case management, ensuring quality control in line with INTERSOS guidelines and SOPs.
- Contribute to the design and execution of project assessments, regular service mapping, updates to the service directory, the development of referral systems per area, and project data collection (surveys, pre, and post-tests, etc.). Identify and report gaps in the availability, access, and quality of protection services in the assigned area.
- Regularly verify the status of the case management database, conduct case reviews, and provide feedback to the Protection Officers.
- Conduct case audits to ensure that cases meet and maintain compliance with established SOPs and minimum standards in case management
- Support the planning, implementation, and reporting of all protection activities via project work plans, schedules, team management, and the availability of materials.
- Support positive team dynamics and a healthy work environment where protection officers feel comfortable and supported in sharing experiences, challenges, and feelings.
- Ensure an equal division of the overall workload, timely follow-up on targets, and flag issues to the Project Manager and Protection Coordinator. Regularly review team activities to ensure compliance with INTERSOS policies and provide quality service to beneficiaries.
- Supervise the accuracy of case management using the case management platform. Provide feedback on the same to protection Officers.
- Monitor protection project timeframes for implementation, gaps, challenges, and changes.
- Participate in individual supervision sessions on a weekly basis with the Protection Coordinator, bringing immediate attention to any case of special/emergency needs, discussing ongoing issues, and strategizing on project and program development.
- Provide individual supervision sessions on a weekly basis to each Protection Officer, supporting and coaching them in their duties using various methods. Support the Protection Officers’ ability to find solutions and respond appropriately to daily challenges.
- Identify gaps and training needs for the Protection Officers and request support from the Protection Coordinator to provide the same.
- Provide learning opportunities via the delivery of training, workshops, and role modeling.
- Compile all reporting on case management, general protection activities, and PSS activities as per INTERSOS and donor reporting regulations and transmit these on a weekly basis to the Protection
- Coordinator for further handling. Engage in regular feedback and dialogue with the Protection Coordinator on quantitative and qualitative reporting.
- Coordinate with the protection data officer in the compilation of the monthly 5Ws, CPIMS and GBVIMS reports, and other reports as needed. Liaise with MEAL Protection Focal Point and reconcile gaps in reporting monthly
- Oversee the proper and safe filing and archiving of case management files to maintain data confidentiality as per INTERSOS and international standards. Ensure that all teams are trained in data protection and confidentiality.
- Ensure adherence of team members to protection principles, codes of conduct and internal SOPs. Conduct regular case audits to ensure that work is following established SOPs and minimum standards.
- Conduct all tasks respecting key protection principles, including but not limited to. Do no harm, Non-discrimination Confidentiality, Accountability, and need-to-know principles.
- Contribute to the design and execution of project assessments, regular service mapping, updates to the service directory, the development of referral systems per area, and project data collection (surveys, pre, and post-tests, etc.). Identify and report gaps in the availability, access, and quality of protection services in the assigned area.
- Flag protection and security issues and contribute to the identification of appropriate responses via regular data review and the submission of protection reports.
- Identify protection trends in the assigned area and provide analysis for the same.
- Harmonize guidance and support for the planning and implementation of awareness-raising activities, focus group discussions, PSS activities in the CFS and WGFS, and training workshops as instructed by the supervisory/managerial team.
- Coordinate with INTERSOS teams from other departments (WASH, Health & Nutrition, Livelihoods, etc.) in order to ensure holistic solutions to beneficiaries’ needs.
- Participate in external meetings, representing INTERSOS as needed, with an emphasis on training on protection monitoring, general protection trends, and challenges.
- Ensure good relationships and coordination with the main service providers in the areas of intervention, relevant partners, and other project stakeholders.
- Support the development, updating, and local adaptation of protection tools and training material and deliver step-down training on these as needed for the field.
- Support donor reporting and project development and protection strategies at the macro level as required.
- Any other activities assigned by the supervisor.
Qualifications and Experience:
Education.
- Minimum of Higher National Diploma (HND) or equivalent (e.g., Social Work, Psychology, Law, etc.).
- Minimum of 4 years of work experience with an INGO, NGOs and/or local authorities in Nigeria in the protection sector.
- Minimum of 3 years of supervisory experience with an INGO, NGOs and/or local authorities in Nigeria.
- Strong technical knowledge of general protection (protection monitoring, case management, PSS activities, design, and delivery of training, etc.)
- Advanced computer literacy (Microsoft Office Suite, e-mail, internet, etc.).
- Strong facilitation, communication, and interpersonal skills.
- Excellent interpersonal and communication skills.
- Excellent writing and reporting skills.
- Excellent leadership, planning, organisation, people management and time management skills.
- Ability to work both independently and as part of a team.
- Ability and motivation to work well with local authorities, local leaders and the local community.
- Willing to work extra hours and available at the weekend for emergency cases.
- Capacity to work under pressure and willingness to work and live in a complex context.
- Fluency in English, and Hausa.
go to method of application »
The Senior Protection Officer will be responsible for the technical supervision and coordination of all protection-related activities in Maiduguri. He/ She will collaborate with grant unit to ensure compliance with donor regulations, monitor budget and ensure adequate burn rate with support from the finance team and protection Manager. He/She provides appropriate and timely oversight on the supervision of case management services, supporting, coaching, and overseeing the work of protection officers, ensuring that the training needs and capacity building for case workers teams and protection officers are addressed in a timely fashion, harmonized across LGAs and that protection services and activities are delivered in line with INTERSOS and international quality standards.
RESPONSIBILITIES:
- Drafts and oversees the project work plan in conjunction with the project manager
- Oversee the harmonization of case management, ensuring quality control in line with INTERSOS guidelines and SOPs.
- Contribute to the design and execution of project assessments, regular service mapping, updates to the service directory, the development of referral systems per area, and project data collection (surveys, pre, and post-tests, etc.). Identify and report gaps in the availability, access, and quality of protection services in the assigned area.
- Regularly verify the status of the case management database, conduct case reviews, and provide feedback to the Protection Officers.
- Conduct case audits to ensure that cases meet and maintain compliance with established SOPs and minimum standards in case management
- Support the planning, implementation, and reporting of all protection activities via project work plans, schedules, team management, and the availability of materials.
- Support positive team dynamics and a healthy work environment where protection officers feel comfortable and supported in sharing experiences, challenges, and feelings.
- Ensure an equal division of the overall workload, timely follow-up on targets, and flag issues to the Project Manager and Protection Coordinator. Regularly review team activities to ensure compliance with INTERSOS policies and provide quality service to beneficiaries.
- Supervise the accuracy of case management using the case management platform. Provide feedback on the same to protection Officers.
- Monitor protection project timeframes for implementation, gaps, challenges, and changes.
- Participate in individual supervision sessions on a weekly basis with the Protection Coordinator, bringing immediate attention to any case of special/emergency needs, discussing ongoing issues, and strategizing on project and program development.
- Provide individual supervision sessions on a weekly basis to each Protection Officer, supporting and coaching them in their duties using various methods. Support the Protection Officers’ ability to find solutions and respond appropriately to daily challenges.
- Identify gaps and training needs for the Protection Officers and request support from the Protection Coordinator to provide the same.
- Provide learning opportunities via the delivery of training, workshops, and role modeling.
- Compile all reporting on case management, general protection activities, and PSS activities as per INTERSOS and donor reporting regulations and transmit these on a weekly basis to the Protection
- Coordinator for further handling. Engage in regular feedback and dialogue with the Protection Coordinator on quantitative and qualitative reporting.
- Coordinate with the protection data officer in the compilation of the monthly 5Ws, CPIMS and GBVIMS reports, and other reports as needed. Liaise with MEAL Protection Focal Point and reconcile gaps in reporting monthly
- Oversee the proper and safe filing and archiving of case management files to maintain data confidentiality as per INTERSOS and international standards. Ensure that all teams are trained in data protection and confidentiality.
- Ensure adherence of team members to protection principles, codes of conduct and internal SOPs. Conduct regular case audits to ensure that work is following established SOPs and minimum standards.
- Conduct all tasks respecting key protection principles, including but not limited to. Do no harm, Non-discrimination Confidentiality, Accountability, and need-to-know principles.
- Contribute to the design and execution of project assessments, regular service mapping, updates to the service directory, the development of referral systems per area, and project data collection (surveys, pre, and post-tests, etc.). Identify and report gaps in the availability, access, and quality of protection services in the assigned area.
- Flag protection and security issues and contribute to the identification of appropriate responses via regular data review and the submission of protection reports.
- Identify protection trends in the assigned area and provide analysis for the same.
- Harmonize guidance and support for the planning and implementation of awareness-raising activities, focus group discussions, PSS activities in the CFS and WGFS, and training workshops as instructed by the supervisory/managerial team.
- Coordinate with INTERSOS teams from other departments (WASH, Health & Nutrition, Livelihoods, etc.) in order to ensure holistic solutions to beneficiaries’ needs.
- Participate in external meetings, representing INTERSOS as needed, with an emphasis on training on protection monitoring, general protection trends, and challenges.
- Ensure good relationships and coordination with the main service providers in the areas of intervention, relevant partners, and other project stakeholders.
- Support the development, updating, and local adaptation of protection tools and training material and deliver step-down training on these as needed for the field.
- Support donor reporting and project development and protection strategies at the macro level as required.
- Any other activities assigned by the supervisor.
Qualifications and Experience:
Education.
- Minimum of Higher National Diploma (HND) or equivalent (e.g., Social Work, Psychology, Law, etc.).
- Minimum of 4 years of work experience with an INGO, NGOs and/or local authorities in Nigeria in the protection sector.
- Minimum of 3 years of supervisory experience with an INGO, NGOs and/or local authorities in Nigeria.
- Strong technical knowledge of general protection (protection monitoring, case management, PSS activities, design, and delivery of training, etc.)
- Advanced computer literacy (Microsoft Office Suite, e-mail, internet, etc.).
- Strong facilitation, communication, and interpersonal skills.
- Excellent interpersonal and communication skills.
- Excellent writing and reporting skills.
- Excellent leadership, planning, organisation, people management and time management skills.
- Ability to work both independently and as part of a team.
- Ability and motivation to work well with local authorities, local leaders and the local community.
- Willing to work extra hours and available at the weekend for emergency cases.
- Capacity to work under pressure and willingness to work and live in a complex context.
- Fluency in English, and Hausa.
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The Warehouse Data Officer will be responsible under overall supervision of Warehouse In-charge to the common Warehouse activities, assessment & analysis related data implemented within the framework of the project plans, ensuring that they are delivered following INTERSOS standards, and that these activities are achieving timely results.
RESPONSIBILITIES:
Main responsibilities:
- Understand, implement and / or maintain standard INTERSOS inventory management policies and procedure;
- Provide information and logistics support to partners/program and warehouse staff where necessary;
- Responsible for data keeping/documentation at all times. Take lead in data tracking of all WH/Logistics activities.
- Responsible for documentation of all receipt and dispatch (received notes/Delivery note/Stock transfer sheet/Waybills) are complete and archived in compliance with INTERSOS standards (scan documents and archive digital versions on computer) BOTH SOFT AND HARD COPIES.
- Ensure the maintenance of Warehouse and any Logistics relevant document.
- Update as per INTERSOS requirements, the asset register, Asset inventory list and expendable store inventory list and produce timely reports as requested by the warehouse in-charge.
- Normalize and analyse data as per request.
- Develop new data collection and data analysis tools, including efficient data capturing forms.
- Maintain physical and digital records according to standard guidelines considering update the Relief Item Tracking Application daily to reflect all transactions (new requests, receipt of goods, and release of goods) based on completed documentation; maintain physical records per individual request/consignment per Service User.
- Filling of waybills, consignment reports, labourers pay sheet as well as any relevant document for proper record keeping and documentation.
- Compile data of which actors are in location, what type of activities they do;
- Put together data of Partners contact list (MoU contact & actual contact)
- Collect accurate data for generator usage;
- Effectively communicate the status, value, and importance of data collection to staff.
- Prepare and deliver data for the preparation of weekly/monthly/midterm / final reports;
- Keep and share the record of visitor: suggestions - comments - complains
- Take minutes of internal/external meetings and keep record
- Archive everyday problems / challenges with the solutions given or suggested
- Assist in developing the project data collection plan including monitoring and evaluation tools
- Provide IT support and training to INTERSOS staff in field Bases;
- Performs Handovers and Troubleshooting of IT equipment as per instruction of IT department;
- Manage any network / software/ hardware provided by INTERSOS
- Perform any other task as assigned by the supervisor.
POSITION REQUIREMENTS :
- Bachelor’s degree in information, Communication, Technology, or other related social science fields.
- Minimum 3 years of experience from a national level project implementation position in a humanitarian / recovery context preferable.
- Experience in working in complex and volatile contexts.
- Advance knowledge of MS Office.
- Advance knowledge on database management and data analysis.
- Documented results related to the position’s responsibilities.
- Experience in leadership and problem solving.
- Fluency in English, both written and oral.
- Capacity to adapt to basic living conditions, patience.
- Ability to deliver high quality work within tight deadlines.
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The Warehouse Supervisor is responsible for overseeing the day-to-day operations of the Maiduguri internal warehouse. This includes supervising the receipt, storage, and dispatch of goods, maintaining accurate inventory records, ensuring safety and compliance with INTERSOS standards, and coordinating support services such as guest house maintenance.
The role requires strong leadership, attention to detail, and the ability to manage both staff and stock effectively under tight timelines and in a dynamic humanitarian context.
RESPONSIBILITIES:
Warehouse & Stock Management
- Plan and coordinate daily warehouse operations in line with INTERSOS procedures.
- Manage both non-medical, food and NFI stocks, ensuring full physical and administrative control in collaboration with the Country logistics coordinator and relevant stock owners.
- Supervise all incoming and outgoing stock movements, verifying the accuracy of goods and documentation.
- Ensure correct application of inventory methods (FIFO, FEFO, LIFO) to reduce waste, losses, and expiries.
Inventory Control & Documentation
- Conduct regular inventory counts (monthly cycle counts and full physical counts).
- Keep inventory levels updated in INTERSOS Inventory Management System (IMS).
- Maintain both digital and physical archives for all warehouse-related documentation, including stock cards, delivery notes, GRNs, SRFs, and waybills.
- Ensure proper use and upkeep of the warehouse tracker and cloud storage drive.
Warehouse Layout, Safety & Maintenance
- Keep the warehouse clean, secure, and well-organized in line with layout standards.
- Ensure proper storage, labeling, and accessibility of all items.
- Implement and monitor safety protocols, including access control and fire prevention.
- Schedule fumigation and pest control and oversee minor maintenance of the facility.
Guest House Support
- Monitor and respond to daily maintenance issues in the guest house.
- Supervise minor repairs (plumbing, electrical, mechanical) and manage energy needs (generator supplies, gas refills).
- Track inventory of supplies and coordinate procurement with the logistics team.
- Oversee external service providers (e.g. AC servicing, water tank cleaning, chlorination).
- Ensure guest house cleanliness, security, and proper functionality of all systems.
Team Supervision & HR Coordination
- Supervise warehouse assistants and casual laborers, define tasks, create work schedules, and lead daily briefings.
- Coordinate with HR for staff recruitment, onboarding, evaluation, and development plans.
- Monitor team performance and ensure adherence to work quality and safety standards.
Compliance & Reporting
- Submit timely and accurate monthly reports on warehouse operations.
- Ensure compliance with INTERSOS SOPs, donor requirements, and internal controls.
- Identify and report any inventory irregularities, safety risks, or policy deviations.
- Support the implementation of corrective and improvement actions as needed.
Supervision & Collaboration
- Direct Reports: Warehouse Assistant(s), Casual Workers
- Internal Contacts: Supply Chain, Logistics, Programs
- External Contacts: Vendors, Technicians, Utility Providers.
- Perform any other task as assigned by the supervisor.
Qualifications and Experience:
Education.
- Minimum of B.Sc./HND in Business Administration, Public Administration, or related field from a recognized higher institution
Professional experience.
- Minimum 2 years’ Logistics, Warehousing, Distributions or Cargo transportation.
- Minimum 2-year experience with recognized INGO
Professional requirements.
- Knowledge of warehouse procedures
- Experience in or ability to learn administration and preparing a large scall of cargo services
- Cultural sensitivity and adaptability
- Strong communication skills with ability to express ideas and concepts clearly and persuasively with senior members of the humanitarian community as well as with field practitioners.
- Excellent networking skills.
- High degree of negotiation and persuasion skills.
- Ability to work with a reasonable level of comfort in high tension and high security risk situations.
- Ability to maintain performance expectations in diverse cultural contexts, psychologically stressful environments and physical hardships.
- Understands work from a process point of view and uses measurement and accountability systems effectively.
- Demonstrates openness and transparency
- Knowledge of NGO and Humanitarian industry
- Experience in networking and coordination with NGOs, UN and authorities
- Computer literacy (MS Excel, MS Word)
- Good organizational skills
go to method of application »
The Nutrition Assistant supports direct implementation of CMAM activities and manages the activities of including passive case finding at the OTPS and referrals. He/She is responsible for providing quality Infant & Young Child Feeding (IYCF) – E services at community and facility levels. The incumbent will engage in and will work with other team members in the delivery of optimal infant and young child feeding in emergencies.
RESPONSIBILITIES:
Awareness raising:
- Create awareness and sensitize the community on CMAM practices, IYCF, malnutrition, and the causes of malnutrition and treatment of malnutrition.
- Participate in the screening of children less than five years, referral and follow up of malnourished beneficiaries at the community level.
- Implement sensitization activities for targeted communities about CMAM, IYCF with support from MOH, community leaders and other key stakeholders at LGA level.
- Organize and lead the formation of Mother-to-Mother Support Groups for IYCF with the support of IYCF/Nutrition Officer.
- Ensure strong communication links with all other CMAM staff, providing advice and support to all other staff members on infant and young child feeding issues as and when they arise.
- Conduct education sessions within the surrounding community on the importance of infant and young child feeding (IYCF) practices in conjunction with community mobilisers.
- Aid in establishing care group approach (CGs) within the community to provide additional support for mothers and extend knowledge of good infant and young child feeding (IYCF) practices.
- Support in recruiting care group promoters across the catchment area of the project intervention.
- Conduct care group training in collaboration with care group facilitators for the care group promoters.
- Improve on the linkages between the care group beneficiaries with primary health care and community management of acute malnutriition (CMAM) program and other ongoing programs in the community where applicable
- Participate in surveillance activities including home visit to monitor nutrition situation and program activities.
- Participate in direct skilled IYCF support services including Growth Promotion and Monitoring at IYCF corners/spaces and other contact points.
- Organize and participate in food demonstration sessions periodically.
- Conduct regular focus group discussions with beneficiaries to assess barriers to optimal IYCF uptake
- Ensure Gender mainstreaming in nutrition, and integration of other sectors.
- Support the development of case studies and success stories from program implementation.
- Support other nutrition activities as necessary.
- Other duties as assigned.
Monitoring And Reporting
- Ensure timely submission of weekly reports, monthly reports and MUAC screening data & reports to nutrition officers for compilation.
Logistic & administration
- Support tracking of nutrition commodities used at the OTP in collaboration with the Field pharmacist.
Deliverables
- Improved recovery rates and reduced mortality among SAM patients.
- Accurate and timely Weekly reports.
- Compliance with protocols and stock accountability
- Any other task as assigned by the Supervisor
Qualifications and Experience:
- Literacy and sound knowledge on nutrition protocols. Diploma in Community Health preferred.
- Minimum 2 year’s professional experience as Nutrition Assistant.
- Prior experience in an INGO is required.
- Fluency in spoken and written English (Mandatory)
- Analytical and reporting skills
- Respect and adherence to protection principles
- Capacity to work under pressure, flexibility
- Work within the framework of IINTERSOS Nigeria’s core values.
- Act as an ambassador for INTERSOS Nigeria, through professionalism and conduct.
Method of Application
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