Latest Jobs at HR-EX Consulting

Job Description

• We are urgently looking to hire a Front Desk Officer to oversee the reception area and ensure a professional and complaint-free environment.

Key Responsibilities

• Provides outstanding Customer service to Members and visitors.
• Ensure staff complies with the company's code of conduct and policies. You shall collaborate with the HR department to ensure alignment of policies and procedures.
• Maintain accurate and track employee attendance records.
• Prepare and submit weekly reports to the operations manager.
• Liaise with the facility Manager and raise cost-effective requisitions for necessary supplies.
• Maintain accurate records of requisitions, approvals, and deliveries.
• Ensure all correspondences are documented and sent to the appropriate authority promptly.
• Ensure that member's complaints are resolved within 1 hour.
• Promptly report and escalate any instances of Employee misconduct.
• Collaborate with the Facility supervisor and ensure the Business complies with necessary Regulatory bodies.
• Follow up with inactive members through phone calls and emails to reactivate their membership.
• Perform any other duties as required by Management.

Key Requirements

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 2 years experience in a front desk or customer service role, preferably within the fitness, wellness, or hospitality industry.
• Excellent communication and interpersonal skills.
• Proficiency in using MS Office Suite and customer management software.
• Display ahigh level of professionalism and integrity.
• Ability to handle complaints and resolve conflicts efficiently.

go to method of application »

Job Description

• Our client is urgently looking to hire a Facility Supervisor to oversee all aspects of the facility’s operations, maintenance, and safety within the organization.

Responsibilities

• Ensure the facility is well maintained.
• Supervise the cleaners, and security and ensure they carry out their duties diligently.
• Ensure that the facility, including workout areas, and common spaces, are well-maintained and clean.
• Ensure prompt requisition for power and the facility well lighted.
• Ensure the generator is always maintained and put on when necessary.
• Ensure prompt requisition for diesel.
• Identify areas for facility improvements and upgrades to enhance member experience and safety.
• Develop and implement routine fitness equipment maintenance to ensure optimal functioning and safety.
• Coordinate repairs and maintenance with external vendors when needed.
• Maintain accurate records and documentation of the facility operations, such as maintenance logs and inventory reports.
• Ensure the facility complies with regulatory bodies' requirements.
• Perform any other duties as required by Management.

Requirements

• Bachelor’s degree in Facility Management, Business Administration, or a related field.
• Minimum of 3 years experience in facility management, preferably within the fitness, wellness, or hospitality industry.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Excellent communication and interpersonal skills.
• Proficiency in maintaining records and documentation.
• Strong problem-solving skills and attention to detail.

go to method of application »

Job Description

• Our client is urgently looking to hire a Fitness Trainer to provide training and instruction in fitness programs to individuals and groups, engage clients in exercise routines and weight loss programs, and help them reach their individual goals.

Key Responsibilities

• Monitor exercising clients and provide fitness assessment and feedback.
• Provide personal training and prescribe workout programs for clients.
• Develop workout programs and health promotion programs in line with the company standard and safe industry practices.
• Assist clients in safe exercising and proper body alignment.
• Address clients’ complaints and questions promptly and professionally.
• Provide excellent customer service according to the company standard.
• Report any safety hazards and unsafe practices to the management promptly.
• Maintain thefitness center clean, safe, and organized.
• Ensure that fitness equipment and tools are maintained in safe and good working condition.
• Instruct correct fitness methods and lifting techniques to minimize the chance of injury.
• Conduct fitness classes to meet the physical abilities of clients.
• Adhere to operating procedures and regulations of fitness facilities.
• Report to the management if in need of fitness equipment maintenance and repair works.
• Support in the smooth day-to-day running of the gym and fitness facility.
• Record and monitor daily safety checks of the gym equipment.
• Perform other duties as would be expected of a gym instructor.

Key Requirements

• Bachelor’s Degree in Exercise Science, Kinesiology, Physical Education, or a related field.
• Certified Personal Trainer (CPT) or equivalent certification from a recognized institution.
• Minimum of 2 years of experience as a fitness trainer or instructor and proven track record of developing and implementing effective fitness programs.
• Strong knowledge of exercise techniques and fitness assessment.
• Excellent communication and interpersonal skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Availability to work flexible hours, including early mornings, evenings, weekends, and holidays as needed.

go to method of application »

Job Description

• We are urgently looking to hire a Branch Manager.
• He/She will manage the administrative and general operations of the facility, ensure smooth day-to-day functioning, and support the staff and members of the facility.

Key Responsibilities

• Ensure that thefacility is well maintained and meets the industry standard.
• Ensure all revenue/income accruable to the Business(s) is duly accounted for and directed through the Company’s designated Account.
• Ensure that Members' records are accurate and up to date, your records must be in tandem with the Bank Statement, Access control, as well as other control measures.
• Ensure that our members are treated with utmost priority. These include data confidentiality, immediate complaint resolution (maximum of 2 hours), season’s greetings, client’s relationship, etc.
• Increase the bottom line of the Business by identifying revenue-generating and cost-effective measures.
• Maintain existing members and increase membership with a minimum cumulative rate of 0.1% every month.
• Manage financial records, including invoices, receipts and requisitions.
• Resolve conflicts both internal and external, if it persists after exhausting all necessary procedures, with immediate effect escalate to Management.
• Prepare regular reports to Management on facility performance, Members’ feedback, Staff, and financial metrics.
• Plan and oversee the expansion of our Clientele into the formal and informal sector.
• Perform any other activities as assigned by Management.

Key Requirements

• Bachelor's degree in Business Administration, Management, or related field.
• Minimum of 5 years in a managerial role, preferably in fitness, wellness, or hospitality.
• Proven experience in managing financial records and ensuring accurate revenue accounting.
• Strong understanding of facility maintenance and industry standards.
• Ability to increase business revenue through strategic and cost-effective measures.
• Excellent communication, interpersonal, team management, and conflict resolution skills.
• Strong organizational and multitasking abilities.