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Job Description

Customer Care Executive would have the following responsibilities:

• Attend to Customer’s Issues & resolve them in a timely & efficient manner
• Coordination with Support Teams and ensuring the customer's issues are resolved efficiently and effectively
• Raising, following up and closure of Trouble Tickets
• Dispatch of Invoices to Enterprise & Retail Customers as per the laid down process
• Follow up for Collections through timely reminders to Enterprise & Retail Customers
• Ensuring Collections of receivables are achieved as per the set targets
• Service & MTTR Improvement Plans
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Generate Sales Leads

Qualifications

• Graduate in science is preferable, any other discipline may also apply
• NYSC Certified
• Minimum of 1 - 3 years of experience in Telecommunications Company or Internet Service Provider with a fair knowledge of Internet Leased Line, Leased Line, Home Broadband, FTTH, FTTX, VoIP, IPTV and Telecommunications Operations.

 Fair Knowledge of Telecom Technologies:

•  Internet Bandwidth & Leased Circuits
•  Smart Solutions & Internet of Things (IoT)
•  Internet Broadband

Soft Skills & Characteristics:

•  Strong organizational skills
•  Self-motivated and detail-oriented
•  Quick to collaborate and coordinate with team members when necessary
•  Prior experience working with the Telecommunication Customer Care   Department
•  Strong math and critical reasoning skills
•  Customer Relationship Management
•  Resourcefulness & Result-Oriented approach
•  Customer-Oriented Approach
•  Strong Oral & Written Communication

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Job Description

• Handles Principal Partners' personal and family travel and immigration matters.
• Handles matters of the Principal Partners' domestic staff (e.g., Stewards, Drivers, Chef)
• Handle office documentation and document control
• Receives Principal Partners guests in the office
• Manages and maintains the Principal Partners property and assets (this includes cost management)
• Facility and Maintenance tasks, scheduling resolving maintenance problems in ALL the residential properties; ensuring that basic facilities are well maintained with a preventative and diagnostic maintenance schedule.
• Selecting and working with vendors for Facility and Maintenance tasks.
• Respond to emergency situations or other urgent issues involving the firm’s facilities
• Supervising multi-disciplinary teams of staff including cleaning, maintenance, and security to ensure compliance with  safety standard
• Checking the agreed work by staff or contractors has been completed satisfactorily and followed up on any deficiency

Qualifications

• A minimum of 2 years of experience as a personal assistant or an administrative officer.
• Knowledge of standard software packages and the ability to learn company-specific software if required.
• Advanced typing, note-taking, recordkeeping, and organisational skills.
• Ability to manage internal and external correspondence, be proactive, and take the initiative.
• Proficiency in appointment scheduling software such as MS Outlook, as well as call forwarding.
• Excellent written and verbal communication skills.
• Exceptional interpersonal skills.
• Organisational skills and the ability to multitask

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Job Description

• The candidate must possess the following:
• Critically evaluate investment options, and educate clients regarding the best investment decisions to make.
• The recommendations made should take into account the risk tolerance
• Liquidity requirements, income level, and long-term goals of client
• Develop personally tailored investment solutions for clients
• Follow through on the investment actions approved by clients
• Maintain proper documentation of investment actions taken on behalf of clients
• Maintain an up-to-date knowledge of investment products
• Requirements
• High interpersonal skills, with an entrepreneurial attitude towards expanding the client base
• Proficiency in Microsoft offices and other accounting tools
• An investment advisor with a financial service firm with 4 to 5 years’ experience
• Must also have sound judgment in adopting the investment positions agreed to by clients.
• The ideal candidate should have prior experience as a stockbroker or financial planner

Additional Information

Skills

•  Proven Work experience as an Investment Advisor  or a similar role
•  Knowledge of office management systems and procedures
•  MS Office and English proficiency
•  Outstanding organisational and time management skills
•  Up-to-date with latest office gadgets and applications
•  Ability to multitask and prioritize daily workload
•  Ability to analyse problems and make sound operational decision
•  A strong personal commitment to the values of the organisation
•  Skilled at prioritizing and organizing work of self and others
•  Excellent verbal and written communications skills
•  Discretion and confidentiality

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Job Description

• The ideal candidate shall be responsible for managing the interior design team, experienced managing a team of interior architects, very hands on, smart and passionate about passionate about interior design.

Qualifications

• B.sc/HND Architectural technology or Design
• proven 3 years minimum experience as an interior architect 
• proven records of leading a team of interior architects 

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Job Description

• This role is responsible for collecting contributions from various customers.
• The Organization will give them weekly transport allowance and preloaded CUG lines for their operations.

Qualifications

• Bsc/HND
• No prior experience required