Latest Jobs at FMR Agency

Job Description

• We’re looking for a proactive and energetic Direct Sales Representative to help us grow our customer base and manage key client accounts.
• You’ll be responsible for scouting companies that need printing and packaging services, bringing them in as clients, and ensuring they keep coming back every month.
• If you’re driven, persuasive, and love closing deals, this role is for you.

Key Responsibilities

• Identify and acquire new clients who need printing and packaging services (e.g., pharmaceuticals, FMCG, corporate offices, manufacturers, agencies).
• Meet monthly acquisition targets (4–5 new active clients monthly).
• Build and maintain strong relationships to secure repeat business.
• Act as the primary liaison between clients and our production/design teams.
• Manage the entire job process — from client brief to production, delivery, and follow-up.
• Prepare quotes, negotiate pricing, and close deals.
• Monitor all client requests, orders, and deliveries to ensure accuracy and timely fulfillment.
• Provide weekly updates and sales reports on client activity and revenue generation.

Requirements

• Degree in Marketing, Business Administration, or related fields (preferred but not compulsory).
• Minimum of 2 years experience in sales, business development, account management, or customer-facing roles.
• Experience in printing, packaging, advertising, or related industries is an advantage.
• Strong communication, negotiation, and relationship-building skills.
• Ability to work independently and thrive in a commission-driven environment.

Salary
Base Salary + Attractive Commission.

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About the Role

• We are seeking a proactive and detail- oriented Customer Experience / Marketing Assistant to join our team. This is crucial for ensuring exceptional customer support and assisting in the execution of our marketing campaigns.
• The ideal candidate will be the primary point of contact for customer inquiries, manage customer data, follow up on leads, and actively support all marketing initiatives and events.

Key Responsibilities

• Responding to customer enquiries strictly via WhatsApp, email, and customer calls during working hours, using only the Company-issued phone and line.
• Matching customers to appropriate products and following up on incomplete purchases.
• Managing basic CRM and customer retention lists with support from the marketing team.
• Following up with leads generated from campaigns, events, or social media.
• Assisting in campaign coordination and execution as directed.
• Participating in and supporting any brand events, activations, or marketing launches as scheduled by the Company.
• Carrying out any other related duties within the scope of work, including those assigned verbally or in writing by the Head of Marketing.

Qualifications

• Candidates should possess a BSc or HND in Marketing, Business Administration, Communications, or a related field with 1 -2 years of experience in a customer service, marketing, or related role.
• Must be a Female.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Proficiency with marketing tools
• Familiarity with CRM systems and customer support tools (e.g., Zendesk, Intercom) is a plus.
• Ability to multitask, take initiative, and work both independently and as part of a team.

Salary
N80,000 / Month.