Latest Jobs at Ekesons Bros Nig. Ltd

Job Duties

• Ensure the services of the organization are effectively communicated and that management projected performances are surpassed.
• Track all in-transit buses assigned to the terminal effectively and ensure their availability to meet the projected demand by customers
• Ensure available buses are effectively fixed and ready for daily operations within stipulated turnaround time
• Conduct pre-trip inspections to ensure available buses are fit for use and are in alignment with the approved SCS (service,comfort,safety) standards for our fleet.
• Efficiently coordinate the daily operations of the terminal with the objective of ensuring zero service disruptions and service failures.
• Ensure available buses are efficiently assigned to routes, positioned for boarding.
• Ensure strict adherence to scheduled departure timelines and minimize service disruptions
• Ensure guests who have opted for pick up services are effectively processed in line with their bookings and picked up at their preferred location
• Ensure all information passed by management is effectively communicated to and understood by all terminal based staff.
• Promptly communicate shortage or surplus of buses at the terminal to the designated Operations support team.
• Resolve minor grievances or disputes that does not require escalation
• Ensure the terminal and its ambience is properly maintained and is in compliance with “The Company” standards by the facility maintenance team
• Ensures all transactions are effectively managed and documented on the approved ERP platform and that experience officers remit accurate sales to the accountant
• Identify opportunities to improve the interface and service to our customers
• Ensure all employees within the terminal comply strictly with the policies and procedures of the organization. E.g. resumption time, dress code, friendly attitude towards guests etc.
• Promote our services to encourage greater use of online booking platforms (Website and App).
• Liaise and negotiate with different stakeholders including local authorities, regulatory bodies, highways authorities and reps of host community as authorized by management.
• Develop and implement terminal staff shift schedule in compliance with standards set by HCD.
• Liaise and negotiate with different stakeholders including local authorities, regulatory bodies, highways authorities and reps of host community.
• Perform other duties as required or as assigned.

Requirements

• B.Sc / HND qualification in a relevant field
• Minimum of 5 years’ experience in operations management
• Knowledge of fleet management is an added advantage
• Good communication skills (writing & speaking)
• Able to deliver positive results under pressure and manage difficult situations.
• Customer-centric skills.
• Proactive and team player.
• Knowledge of fleet management is an added advantage.
• Proficient in the use of modern technology and relevant Microsoft Office tools.

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Responsibilities

• Ensure day to day terminal operations run smoothly.
• Ensure scheduled service timelines are strictly adhered to, minimize disruption and resolve any unscheduled delays.
• Coordinate the activities of the terminal operations staff to ensure available buses are assigned to routes, positioned and moved efficiently and effectively
• Disseminate information as communicated by Management to terminal staff members
• Communicate shortage or surplus of buses at the terminal to the Operations manager.
• Ensure all buses blown to the terminal are effectively tracked in transit.
• Resolve minor grievances or disputes that do not require escalation.
• Ensure the terminal facilities are efficiently cleaned and maintained.
• Ensure the terminal meets its performance and safety targets
• Ensure the timely use of appropriate software/ tools for all operational processes.
• Ensures all booking Officers remit accurate “sales” to the accounts department
• Proactively attend to guest’s questions and queries and deliver high standard of customer experience.
• Identify opportunities to improve the interface and our service to Guests and relay the potential to Operations Manager.
• Ensure all employees within the terminal comply strictly with the policies and procedures of the organization. E.g. resumption time, dress code, professionalism towards guests etc
• Promote Ekesons transport services by encouraging greater use of online booking platforms (Website and App).
• Develop and implement terminal staff shift schedule in compliance with standards set by Management.
• Perform other duties as required or as assigned.

Requirements

• B.SC / HND qualification in a relevant field
• Minimum of 5 years’ experience in operations management
• Knowledge of fleet management is an added advantage
• Good communication skills (writing & speaking)
• Able to deliver positive results under pressure and manage difficult situations.
• Customer-centric skills.
• Proactive and team player.
• Knowledge of fleet management is an added advantage.
• Proficient in the use of modern technology and relevant Microsoft Office tools.

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Job Responsibilities

• Handling Outbound and Inbound calls from customers.
• Providing information and resolving customers on complaints regarding specific products as well as services.
• Selling additional services by recognizing opportunities to up-sell Transferring customer calls with complex queries to appropriate staff.
• Recognizing, documenting, and informing the supervisor regarding the trends in internal and external customer calls.
• Provide information and advice to customers relating to bus fare, booking procedure, and other inquiries - in a patient and calm manner through all service channels.
• Interpret and accurately communicate our terms and conditions of service where and when applicable.
• Assist guest in managing existing reservations/ bookings with reference to rescheduling and re-routing.
• Ensure deliverables are met within ascribed SLA timeframe.
• Perform all other duties as assigned.

Job Requirements

• Minimum of Bachelor's Degree or HND in any relevant discipline
• Minimum of two (4) years cognate experience in Customer Service/ Care.

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Job Description

• Receive, pull stock, store, and maintain store inventory
• Responsible for the issuance of materials and supplies to all departments in the organization
• Scrutinize all deliveries and ensure that defective or incorrect items are returned
• Examine stock and dispose of depreciated and obsolete stock following the organization’s policy
• Responsible for stock control
• Key departmental orders into the inventory management system
• Carry out minor maintenance or repair of storeroom material
• Provide detailed reports on departmental charges
• Responsible for the preparation of requisitions for supplies and materials
• Responsible for the maintenance of inventory of parts and equipment on hand
• Keep documentation of materials and supplies issued
• Responsible for the preparation of work orders for equipment repairs
• Preserve records and prepare related reports.

General Requirement

• Possess relevant qualifications
• Able to drive

Specific Requirements:

•  3-6 years experience.

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Job Description

• Receive, pull stock, store, and maintain store inventory
• Responsible for the issuance of materials and supplies to all departments in the organization
• Scrutinize all deliveries and ensure that defective or incorrect items are returned
• Examine stock and dispose of depreciated and obsolete stock following the organization’s policy
• Responsible for stock control
• Key departmental orders into the inventory management system
• Carry out minor maintenance or repair of storeroom material
• Provide detailed reports on departmental charges
• Responsible for the preparation of requisitions for supplies and materials
• Responsible for the maintenance of inventory of parts and equipment on hand
• Keep documentation of materials and supplies issued
• Responsible for the preparation of work orders for equipment repairs
• Preserve records and prepare related reports.

General Requirement

• Possess relevant qualifications
• Able to drive

Specific Requirements:

•  2-5 years experience.

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Requirements

• Graduates or Artisans
• Trade Test Class & 2 with 5 years experience in welding.
• Professional Welder / Fitter who is skilled in SMAW, MIG, TIG Operations and can weld in all Welding Positions (Flat, Horizontal, Vertical and Overhead).

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Job Description

• Ensures operation of machinery and mechanical equipment by completing preventive maintenance requirements on engines, motors, pneumatic tools, conveyor systems, and production machines; following diagrams, sketches, operations manuals, manufacturer's instructions, and engineering specifications; troubleshooting malfunctions.
• Locates sources of problems by observing mechanical devices in operation; listening for problems; using precision measuring and testing instruments.
• Removes defective parts by dismantling devices; using hoists, cranes, and hand and power tools; examining form and texture of parts
• Determines changes in dimensional requirements of parts by inspecting used parts; using rules, calipers, micrometers, and other measuring instruments.
• Adjusts functional parts of devices and control instruments by using hand tools, levels, plumb bobs, and straightedges.
• Controls downtime by informing production workers of routine preventive maintenance techniques; monitoring compliance.
• Fabricates repair parts by using machine shop instrumentation and equipment
• Maintains equipment, parts, and supplies inventories by checking stock to determine inventory level; anticipating needed equipment, parts, and supplies; placing and expediting orders; verifying receipt.
• Conserves maintenance resources by using equipment and supplies as needed to accomplish job results.
• Provides mechanical maintenance information by answering questions and requests.
• Prepares mechanical maintenance reports by collecting, analyzing, and summarizing information and trends.
• Maintains technical knowledge by attending educational workshops; reviewing technical publications; establishing personal networks.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Maintains safe and clean working environment by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed.

Requirements

• A Post-secondary Degree / Diploma and or related experience in heavy duty maintenance. Understanding equipment mining and shop scheduling.
• 5 to 10 years of maintenance related experience is an asset.
• Have a good understanding of maintenance facility flow along with a strong understanding of parts inventory flow, systems and supplier base specifics, to mine utility equipment and winches and tuggers.
• Excellent interpersonal and communication skill.

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Job Description

• Candidates are expected to attend to repairs and mechanical issues that may arise from time to time.

Requirements

• A Post-secondary Degree / Diploma and or related experience in heavy duty maintenance
• 5 to 10 years of maintenance related experience
• Candidate must be experience luxury bus Mechanics especially on Asiastar, Zhong tong, Yutong and Mercedes benz 100.

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Job Description

• Candidate will provide technical assistance and support to our staff, ensuring smooth operation of our IT systems. From troubleshooting hardware and software issues to setting up new equipment, your expertise will help maintain a reliable and secure IT infrastructure

Responsibilities

• Periodically monitor the security of IT systems in the company
• Provide remote/on-site support, co-ordinate with technical partner
• Prepare and update system documentation and reports
• Prepare standard trouble shooting guide for recurring problem
• Proactively identify the possible breakdown/ issues
• Delivering support to existing business users; investigating and resolving application data errors.

Requirements

• Candidates should possess a B.Sc / B.Tech / HND in Computer Science / Engineering
• Must have 2 - 5 years experience
• Knowledge of MS Office, Application, Networking
• Software Installation knowledge
• Knowledge of Server Installation and Maintenance.

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Job Summary

• This position involves handling a variety of tasks related to personnel management, office administration, and employee engagement.
• Ultimately, the role holder should be able to ensure our activities run smoothly on a daily and long-term basis.

Responsibilities

• Assist in preparing HR-related documents.
• Support the HR team with preliminary recruitment tasks.
• Respond to HR-related inquiries and provide information to employees.
• Compile HR-related data and prepare reports.
• Maintain HR and administrative records in an organized and secure manner.
• Support day-to-day office operations; oversee and coordinate overall office activities and provide support to the administrative team.
• Provide basic administrative services to all departments.
• Assist the travel team to manage company apartment and ensure excellent guest/staff experience.
• Assist the procurement team in the purchase of items and services.
• Schedule in-house and external events.

Qualifications and Experience

• University qualification in a relevant discipline.
• Candidate with an interest in HR/Admin is highly desirable.
• At least 1-year experience in a corporate environment.