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  • Posted: Jan 20, 2025
    Deadline: Jan 23, 2025
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  • Efezi Southsea Nigeria Limited is a hospitality consultant company incorporated in 2009 primarily to provide hospitality services to small and medium hotels. Our head office is based in Lagos, Nigeria. Over the years we have serviced great brands and have been part of major hotels as client around Nigeria. We are in business to elevate the standard of hospit...
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    Sales and Marketing Officer

    Job Summary

    • The Sales and Marketing Personnel is responsible for driving sales, promoting the bakery's brand, and attracting new customers while retaining existing ones.
    • This role involves developing marketing strategies, executing promotional campaigns, building relationships with customers, and analyzing sales performance to optimize results.

    Key Responsibilities
    Sales and Customer Relations:

    • Assist customers with product selection and provide detailed information about bakery items.
    • Build and maintain strong customer relationships to encourage repeat business.
    • Handle customer inquiries, complaints, and special orders professionally and promptly.
    • Upsell bakery products by recommending complementary items or promoting new offerings.
    • Monitor daily sales performance and report on key metrics to management.

    Marketing and Promotion:

    • Develop and implement marketing strategies to boost bakery sales.
    • Organize and execute promotional campaigns, such as discounts, seasonal offers, and loyalty programs.
    • Manage the bakery's social media accounts, creating engaging content and responding to customer interactions.
    • Collaborate with graphic designers or marketing agencies to create advertising materials (flyers, posters, etc.).
    • Plan and coordinate events, such as product launches or participation in food fairs.

    Brand Development:

    • Maintain the bakery's brand image and ensure consistency across all customer touchpoints.
    • Collect and analyze customer feedback to improve the bakery's products and services.
    • Explore partnerships with local businesses or influencers to increase brand visibility.

    Market Analysis and Reporting:

    • Conduct market research to identify customer needs, preferences, and industry trends.
    • Analyze sales data to identify growth opportunities and areas for improvement.
    • Prepare regular reports on marketing campaigns, customer engagement, and sales performance.

    Team Collaboration:

    • Work closely with the production team to ensure availability of promotional items and best-sellers.
    • Coordinate with the management team on pricing strategies and product launches.
    • Train sales staff on effective selling techniques and product knowledge.

    Requirements

    • Candidates should possess an HND qualification with 4+ years relevant work experience.

    go to method of application »

    Pastry Chef

    Job Summary

    • The Pastry Chef is responsible for creating a variety of desserts, pastries, and confections while maintaining the highest standards of quality and presentation.
    • This role involves developing recipes, managing the pastry team, ensuring consistency, and adhering to health and safety regulations.
    • The Pastry Chef also collaborates with the management team to plan menus and seasonal offerings.

    Key Responsibilities
    Pastry Production:

    • Design, prepare, and execute a variety of baked goods, including cakes, tarts, cookies, eclairs, and other desserts.
    • Develop and perfect recipes to maintain consistency and ensure customer satisfaction.
    • Decorate and present pastries and desserts in an appealing and creative manner.
    • Monitor baking and cooking processes to ensure proper temperature, texture, and flavor.

    Team Leadership:

    • Supervise, train, and mentor pastry assistants and other kitchen staff.
    • Delegate tasks effectively to ensure smooth and efficient operations.
    • Provide constructive feedback and conduct performance evaluations for team members.

    Menu and Product Development:

    • Collaborate with management to design menus, including seasonal and special event offerings.
    • Experiment with new recipes and techniques to expand the dessert and pastry menu.
    • Incorporate customer feedback and market trends into product development.

    Inventory and Cost Management:

    • Manage inventory of baking ingredients and supplies, placing orders as needed.
    • Ensure proper storage and rotation of ingredients to prevent waste.
    • Control costs by minimizing waste and optimizing the use of resources.

    Health and Safety Compliance:

    • Maintain a clean, organized, and hygienic work environment.
    • Follow all food safety regulations and guidelines for handling ingredients.
    • Ensure proper maintenance of pastry equipment and tools.

    Administrative Duties:

    • Create and maintain production schedules to meet daily and special order demands.
    • Collaborate with management on pricing and profit margin analysis.
    • Address customer inquiries, complaints, or special requests professionally.

    Job Qualification

    • Interested candidates should possess an HND in any relevant field.

    go to method of application »

    Security Officer

    Job Summary

    • The Security Officer is responsible for ensuring the safety and security of the premises, personnel, and customers by monitoring activities, enforcing rules, and responding to security incidents.
    • This role involves patrolling the property, managing access control, and maintaining a secure environment.

    Key Responsibilities
    Access Control and Monitoring:

    • Monitor and control access to the premises, ensuring only authorized personnel and visitors are allowed entry.
    • Verify identification and credentials of employees, contractors, and visitors.
    • Observe security cameras and alarm systems to detect any suspicious activities.
    • Patrol the property to identify and address security risks, such as unlocked doors or unauthorized activities.

    Incident Response:

    • Respond promptly to security incidents, alarms, or emergencies, including theft, fire, or medical situations.
    • Document and report all security incidents, breaches, and hazards to the Security Supervisor or management.
    • Detain and report trespassers or individuals involved in illegal activities to law enforcement when necessary.

    Rules and Policy Enforcement:

    • Enforce company policies, safety protocols, and rules within the premises.
    • Prevent unauthorized activities, such as loitering, vandalism, or theft.
    • Ensure compliance with emergency evacuation procedures in case of fire or other emergencies.

    Safety and Prevention:

    • Conduct routine inspections of the premises, including locks, windows, and equipment, to ensure everything is secure.
    • Identify potential safety hazards and recommend corrective measures to management.
    • Assist in developing and implementing security policies and procedures.

    Customer Service:

    • Greet and assist employees, customers, and visitors with a professional and friendly demeanor.
    • Provide directions or information about the premises as needed.
    • Handle security-related inquiries or complaints courteously and efficiently.

    Requirements

    • Candidates should possess an OND qualification with 2 years experience.
    • Candidate must be resident of Ikotun area and its environs.

    go to method of application »

    Head Baker

    Job Summary

    • The Head Baker is responsible for overseeing the daily operations of the bakery, ensuring the production of high-quality baked goods, and managing the baking team. This role involves planning, creating, and executing a variety of baked items while maintaining consistency, efficiency, and food safety standards.

    Key Responsibilities
    Baking Operations:

    • Develop and prepare recipes for bread, pastries, cakes, and other baked goods.
    • Ensure all baked items meet established quality and presentation standards.
    • Supervise and participate in baking activities, including kneading, shaping, and baking.
    • Monitor the baking process to ensure proper temperature, texture, and flavor.

    Team Management:

    • Lead, train, and mentor a team of bakers and assistants.
    • Schedule and assign duties to staff, ensuring efficient workflow.
    • Provide ongoing feedback and evaluations to improve team performance.

    Inventory and Supplies:

    • Manage inventory of ingredients and supplies, placing orders as necessary.
    • Ensure proper storage and rotation of ingredients to maintain freshness.
    • Minimize waste and optimize ingredient use to control costs.

    Health and Safety Compliance:

    • Maintain a clean and organized work environment in compliance with health and safety regulations.
    • Implement and enforce hygiene standards for all staff.
    • Oversee the maintenance of bakery equipment, ensuring it is in safe working condition.

    Product Development and Innovation:

    • Research and experiment with new recipes and techniques to expand the product range.
    • Collaborate with management to develop seasonal and promotional offerings.
    • Stay updated with industry trends to bring fresh ideas to the bakery.

    Administrative Duties:

    • Monitor production schedules and ensure timely delivery of orders.
    • Collaborate with management to establish pricing and profitability goals.
    • Handle customer inquiries, complaints, and special requests with professionalism.

    go to method of application »

    Bread Baker

    Job Summary

    • The Bread Baker is responsible for producing a variety of high-quality breads, including artisan, sourdough, whole-grain, and other specialty loaves.
    • This role involves mixing, shaping, proofing, and baking bread while ensuring consistency, flavor, and presentation.
    • The Bread Baker must adhere to recipes and standards, maintain a clean workspace, and meet production deadlines.

    Key Responsibilities
    Bread Production:

    • Measure and mix ingredients according to established recipes.
    • Shape dough into specific forms, such as rolls, loaves, or specialty designs.
    • Operate and maintain bakery equipment, including mixers, proofers, and ovens.
    • Monitor dough during proofing and baking processes to ensure quality and consistency.
    • Develop and maintain expertise in a variety of bread-baking techniques, including sourdough fermentation, enriched doughs, and artisan methods.

    Quality Control:

    • Check finished products for quality, texture, and appearance, ensuring they meet standards.
    • Adjust recipes or processes as necessary to improve product quality.
    • Maintain consistency in size, shape, and flavor of bread.

    Health and Safety Compliance:

    • Follow all food safety and hygiene standards, including proper handling of raw ingredients.
    • Maintain a clean and organized work area, including daily sanitation of tools and equipment.
    • Monitor and store ingredients properly to ensure freshness and prevent contamination.

    Inventory Management:

    • Assist with inventory checks to ensure adequate supply of baking ingredients.
    • Report any shortages or issues with ingredients or equipment to the supervisor.

    Collaboration and Innovation:

    • Work closely with the bakery team to meet daily production goals.
    • Collaborate on developing new bread recipes or improving existing ones.
    • Take feedback from management and customers to enhance products.

    Schedule and Efficiency:

    • Prepare dough and bread according to the production schedule, ensuring timely delivery of fresh products.
    • Manage baking times and adjust as needed to meet deadlines.
    • Minimize waste by efficiently managing ingredients and adhering to portion guidelines.

    Requirements

    • Candidates should possess an OND qualification with 5 years experience.

    Method of Application

    Interested and qualified candidates should send their Applications: efezisouthsea2000@gmail.com using the Job Title as the subject of the mail.

    Note: Candidates must be residents of Ikotun area and its environs.

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