Latest Jobs at Chateau Royal Real Estate Limited

Job Summary

• To strengthen our operations, we are looking to hire a resourceful Head, Finance and Administration, the role reports to the Managing Director and will set up processes to control financial risks, provide financial/accounting advice, proactively ensure availability and accuracy of required financial information, deliver an outstanding Finance & Accounting services in line with the business objectives.

Responsibilities

• Provide financial planning & analysis information, including ownership of annual budgeting, periodic forecasting.
• Prepare monthly Financial Outlook forecast.
• Provide the company’s financial and management reports.
• Coordinate and ensure prompt and accurate preparation of financial statements.
• Prepare financial analysis as may be required by management.
• Provide periodic reporting and analysis of sales, competition and key performance indicators.
• Financial accounting & control, Establish, implement and maintain all finance and accounting policies, procedures, processes, framework and systems.
• Treasury operations and liquidity management
• Ensure cash flow optimization, through cash forecasting, working capital management.
• Investment management and reporting
• Internal/External Audit coordination and report implementation
• Conduct month-end close audit review such as interim auditing.
• Establish and maintain supplier and customers ledger accounts on the Accounting system.
• Prepare company’s payroll, effect all statutory deductions thereon (PAYE, Pensions etc.) and ensure timely remittance to relevant statutory bodies.

Qualifications and Experience

• First Degree in Accounting or related discipline with good understanding of general accounting and financial management
• Minimum of 6 years relevant experience in finance and accounting role.
• Certified membership of - ICAN/ACA.

Competency and Skills Requirements:

• Strong financial and management accounting skills.
• Financial planning, Budgeting, Analysis
• Good knowledge of financial processes and control
• Knowledge of risk management and general accepted accounting principles (GAAP)
• Good knowledge of IFRS reporting
• Regulatory Compliance
• Strong interpersonal skills –ability to work collaboratively with other stakeholders to achieve the company’s agenda.
• Good managerial and leadership skills.
• Analytical, problem-solving skills and strong delivery focus.
• In-depth understanding of the peculiar intricacies of the Real Estate business environment.
• Proficient use of Technology and Accounting Packages and tools.

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Job Summary

• To strengthen our operations, we are looking to hire a resourceful Team Lead, Customer Experience Management, the role will oversee the customer service function and ensure that all client queries are promptly identified, escalated and resolved seamlessly.

Responsibilities

• Maintain and update customers database, including notes about interactions
• Manage correspondence with client’s and prepare reports about customer queries
• Make recommendations to management to improve customer experience
• Liaise with marketing and sales to enhance customer service and brand visibility.
• Align customer experience strategy with marketing initiatives
• Identify opportunities to enhance customer experience and turn dissatisfied customers into happy customers.
• Create frequent reviews and reports with sales and financial data.
• Gather feedback from customers or prospects and share it with internal teams.

Qualifications and Experience

• First Degree in any discipline.
• Minimum of 4 years' experience as a customer experience specialist, or a similar customer support role.
• Extensive experience in gathering and interpreting customer experience information.
• Solid knowledge of online customer engagement platforms and channels.​
• Great organizational and time management abilities.

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Job Summary

• To strengthen our operations, we are looking to hire a resourceful Head of Sales and Marketing, the role reports to the Managing Director and will manage the day-to-day sales & marketing activities of the company, develop long term sales, marketing and business development strategy for the company and ensure that the company leads and improve her market share in the competitive market.
• The ideal candidate must be a self-starter in Real Estate sales, marketing and business development. Oversees all sales, promotional events, attract new clients and improve retention.

Responsibilities

• Provide world-class sales management experience.
• Develop and drive sales initiatives to achieve set goals by mentoring and motivating the sales team.
• Proactively drive Sales Planning, Forecasting, and Sales & Customer Service Management
• Deliver targeted top line as per the projects business plan by meeting sales targets.
• Develop and implement comprehensive Sales strategies & other promotional activities for various projects to create new markets, achieve targeted sales.
• Implement a mechanism for evaluation & categorization of channel partners
• Analyse and evaluate the effectiveness of sales enquiries, methods and results.
• Oversee the development and management of internal sales operations & processes.
• Regular analysis of sales trends & coming up with sales techniques that target the right market with the right tools.
• Propose & implement sales promotion activities for the project.
• Participate in negotiations & bringing deals to a closure.
• Devise new and innovative selling and promotional techniques/schemes
• Competitor Trend Monitoring and Competitor Benchmarking in order to effectively balance competing priorities to full fill all customer expectations i.e., keeping abreast with competitor residential property offerings, pricing, location, quality, etc.
• Educate clients with the market trends, keeping them aware with the rental returns and the price appreciation they may get after investing in our properties.
• Scan the market, identify opportunities for business growth, prepare and implement growth plans
• Delivering positive customer experience to a distinguished client base
• Develop and maintain an up-to-date customer and sales database
• Receive and incorporate feedbacks from customers to improve personal and business performance.
• Build sustainable relationships of trust through open and interactive communication.
• Identify legal issues arising from contract or sales document.

Qualifications and Experience

• First Degree in any discipline.
• Master’s Degree / MBA may be an added advantage
• Minimum of 5 years relevant experience in sales, marketing and business development/promotion in Real Estate.
• Evidence of Leading & delivering results.
• Experience in customer acquisition, management and retention.

Competency and Skills Requirements:

• Demonstrate strong sales and marketing skills.
• Good leadership and people management skills- Coaching and Mentoring.
• Excellent communication and decision-making skills.
• Familiarity with online content marketing and social media development strategies.
• Proficiency with HubSpot marketing suite or its equivalent.
• Strong customer relationships skills and influencing skills to establish credibility.
• Strong mind-set for continuous improvement and meeting or exceeding customer expectations.
• Strong interpersonal skills –ability to work collaboratively and engage the customers and other stakeholders in achieving the company’s agenda.
• Strategic thinker, Analytical and problem-solving skills and strong delivery focus.
• Demonstrate strong commercial acumen.
• Strong collaboration skills, understanding how to operate in a complex matrixed organisation.
• Positive outlook drive and self-motivation to succeed.
• High sense of responsibility, accountability and integrity.
• In-depth understanding of the peculiar intricacies of the Real Estate business environment.
• Proficient use of Technology-MS office packages and CRM tools.