Latest Jobs at Catholic Relief Services (CRS)

Job Summary:  

As the Inventory Assistant you will support activities related to warehouse maintenance and goods receipt, storage handling, monitoring, and dispatch in support of the delivery of high-quality programming to the poor and vulnerable. You will help ensure goods entrusted to the organization by donors are maintained by applying established standards and in compliance with CRS and donor regulations, and international and local supply chain accountability standards and requirements.  This position is based in Benue State

Roles and Key Responsibilities: 

• Assist to maintain up-to-date entry register, inventory records and accountability and prepare necessary documents for receiving, issuing, returning, loss, disposal and control of all fixed and non-fixed assets using standard forms as per the policy and procedures and keep updated records of all lost, stolen, and damaged items and report them on monthly basis.  
• Support the maintenance of warehousing/storage facilities, conducting regular inspection and cleaning of facilities.
• Assist with the preparation of the warehouse/storage facilities for goods receipt and dispatch and assist with loading and offloading activities.
• Help prepare necessary documents for goods receipt, dispatch, damage, loss, and disposal, and file records per established standards. 
• Assist and coordinates activities and property movement and management of fixed assets for disposal, surplus, storage, or salvage,
• Check and process requests from staff and handle them for assets available in store.
• Prepare and maintain record of disposal assets for review and final decision.

Required Languages - Fluency in written and spoken English is required. 

Travel - Must be willing and able to travel up to 10%. 

Knowledge, Skills and Abilities  

• Knowledge and understanding of warehouse and inventory practices.  
• Able to use MS Office Excel and Word.  
• Ethical conduct in accordance with recognized professional and organizational codes of ethics  
• Good communication and relationship management skills  
• Proactive, resourceful, solutions-oriented and results-oriented  
• Ability to manage manual workforce. 

Supervisory Responsibilities: None

Key Working Relationships:  

Internal: Country Logistics Officer, Operations Manager, Program Managers, Program Officers

External :  INGO staff, government officials

Basic Qualifications 

• Minimum of a University Degree or HND.  
• Minimum of 2 years work experience in a similar position.  

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Job Summary:

You will provide service in the day-to-day delivery of responsive, effective and efficient administrative activities in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will provide consistent and high-quality service and contribute to the proper stewardship of resources to help ensure operational effectiveness in support of high-quality programming.

Roles and Key Responsibilities: 

• Facilitate communication with all units of the organization and external stakeholders as relevant. Send/receive and distribute all incoming and outgoing mail/faxes/letters/documents.
• Provide specialized administrative transactions and processes (e.g. translate, type, proofread, and/or format documents; record and transcribe meeting minutes; draft simple correspondence messages).
• Prepare transactional documents in support of general operations processes and support coordination of transaction processing (e.g. payment requests, update payment tracker, travel authorizations, travel advances, visas, etc.).
• Compile data, perform data entry and data verification in relation to general administration processes (e.g. various contact lists, employee leave balances, staff attendance reports, Vehicle Log Sheets review, visitors' welcome packages, etc.).
• Support travel and logistics arrangements for staff and visitors. Schedule and coordinate appointments. Provide logistical and communication support to event planning activities.
• Support implementation of property management processes, such as property receipt and distribution, property labeling, physical counts, etc.
• Prepare and share utility reports (e.g. monthly generator usage report, office space allocation reports, etc.)
• Ensure regular update of Assets and inventory for the office.

Required Languages - English

Travel - Must be willing and able to travel up to 25%

Knowledge, Skills and Abilities  

• Good time management skills with the ability to work on multiple tasks.
• Strong customer service orientation with good communication and interpersonal skills 
• Proactive, resourceful, solutions oriented and results oriented.

Preferred Qualifications 

• Experience typing/word processing, data entry into online databases and forms, and working with various office equipment.
• Experience in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems. Proficient in Word.

Supervisory Responsibilities: None

Key Working Relationships:  

Internal: Operation manager, Procurement team, Admin team, Finance team, NE operations team, Fleet team, Country Program Global People Resource, NE/NW program team, Cleaners, Security Guards. 

External: Implementing partners, State government officials, Local government officials, Other INGOs, UN Agencies, Traditional institutions, and religious leaders.  

Basic Qualifications 

• High School diploma required. Professional diploma/Certificate or courses in Administration preferred.
• Two years’ experience working in an office environment in a clerical or administrative role. Experience with a local or international NGO a plus.
• Additional education may substitute for some experience.

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Job Summary:

You will provide service in the day-to-day delivery of responsive, effective, and efficient administrative activities in support of the Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. You will provide consistent and high-quality service and contribute to the proper stewardship of resources to help ensure operational effectiveness in support of high-quality programming.

Roles and Key Responsibilities: 

• Facilitate communication with all units of the organization and external stakeholders as relevant. Send/receive and distribute all incoming and outgoing mail/faxes/letters/documents.
• Provide specialized administrative transactions and processes (e.g. translate, type, proofread, and/or format documents; record and transcribe meeting minutes; draft simple correspondence messages).
• Prepare transactional documents in support of general operations processes and support coordination of transaction processing (e.g. payment requests, travel authorizations, travel advances, visas, etc.).
• Compile data, perform data entry and data verification in relation to general administration processes (e.g. various contact lists, employee leave balances, staff attendance reports, Vehicle Log Sheets review, visitors' welcome packages, etc.).
• Support travel and logistics arrangements for staff and visitors. Schedule and coordinate appointments. Provide logistical and communication support to event planning activities.
• Support implementation of property management processes, such as property receipt and distribution, property labeling, physical counts, etc.
• Prepare and share utility reports (e.g. monthly generator usage report, office space allocation reports, etc.)
• Ensure regular update of Assets and inventory for the office.

Required Languages - English

Location: Plateau State

Travel - Must be willing and able to travel up to 25%. 

Knowledge, Skills and Abilities  

• Good time management skills with ability to work on multiple tasks
• Strong customer service orientation with good communication and interpersonal skills
• Proactive, resourceful, solutions oriented and results-oriented

Preferred Qualifications 

• Experience typing/word processing, data entry into online databases and forms, and working with various office equipment.
• Experience in MS Office package (Excel, Word, PowerPoint, Visio) and information management systems. Proficient in Word.

Supervisory Responsibilities: None

Key Working Relationships:  

Internal: Operation manager, Procurement team, Admin team, Finance team, NE operations team, Fleet team, Country Program Global People Resource, NE/NW program team, Cleaners, Security Guards. 

External: Implementing partners, State government officials, Local government officials, Other INGOs, UN Agencies, Traditional institutions, and religious leaders.   

Basic Qualifications 

• Higher National Diploma/BSc/BA. 
• Professional diploma/Certificate or courses in Administration and or ICT preferred.
• A minimum of Two years’ experience working in an office environment in a clerical or administrative role. Experience with a local or international NGO a plus.
• Additional education may substitute for some experience.

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Job Summary:

As a project Feedback officer, you will be the primary support person on Accountability in Benue and Plateau state, you will build capacity, monitor performance against accountability standards, and, crucially, will, in the first instance be the first point of contact for project participant, communities and other stakeholders complaints on CRS projects implemented in Benue and Plateau states, of Nigeria. As such the Accountability Officer will maintain a role and mechanisms based on the highest integrity which communities we serve will trust. Your service and community relations skills ensure that the local partners and communities feed into and benefit from CRS projects that consistently apply best practices and continuously work towards improving their impact.

Roles and Key Responsibilities:

• Ensure all project participants are aware of the key elements of CRS’ FCRM SOP and accountability policy and procedures, and the expectations and standards required of CRS staff and partner staff, and how this should be applied within their roles.
• Develop Accountability IEC materials in language that can be widely understood (including people with low levels of literacy) by CRS’ program participants relevant program locations.
• In coordination with the Project Manager, facilitate, or support others to facilitate, awareness sessions and promotion of Accountability in a way that can be widely understood by program participants
• Maintain records of Accountability awareness raising and promotion activities, including numbers of participants, and pictural evidence and submit them to CP Accountability Officer, as required.
• Maintain and strengthen the Feedback Complaints and Response Mechanism (FCRM) which ensures all beneficiaries can make confidential complaints and be confident in response processes.
• In coordination with program staff and partners and in consultation with project participants, design FCRM that all project participants and communities can safely access. The FCRM should be used to promote accountability to CRS project participants and partners staff behavior against the CRS’ values as well as HAP standards.
• Develop standard talking points and Frequently Asked Questions (FAQ) align to nature of feedback in collaboration with MEAL Coordinator and Project Manager.
• Monitor complaints received and response (follow up) processes through developing and maintaining a logging or tracking mechanism.
• Adapt and improve the FCRM based on monitoring of its effectiveness
• Remembering confidentiality, with the Project Manager, analyze patterns and trends in complaints to help CRS improve its programming.
• Prepare monthly reports presenting the learnings from the feedback received per location.
• Ensure that feedback is routinely recorded, reviewed, and responded timely, and aligned with CRS in Nigeria FCRM SOP.
• Communicate and disseminate complaints handling procedures, policies, and tools as appropriate to project participants, project staff and other stakeholders.
• Work with the respective project accountability focal points to ensure donor and government stakeholder information needs are responded to and tracked in line with project’s donor compliance checklist.
• Primarily manage the toll-free hotline by receiving, documenting, and facilitating effective timeline response to all feedback.
• Coordinate communication and facilitate information sharing among the project team, implementing partners, and project participants at the community level to assist local partners in strengthening the community interest, involvement, and support networks.
• Work with Project accountability focal points to ensure adequate involvement of community leaders, community representatives, and local government representatives in the overall implementation and improvement of project activities.
• Periodic review of accountability practices and Support Learning and Adaptive Management Practices
• In collaboration with programming and MEAL staff, review and refine accountability practices on a periodic basis and address any gaps or challenges that arise.
• Build capacity of all project staff, partners, and project participants on accountability standards
• In coordination with Project Managers, develop training and refresher modules that ensure that all participants have an in-depth understanding of Accountability and are equipped to apply it in their working lives.
• Facilitate training for all required personnel using appropriate language, adult learning methodologies and materials.
• Support the MEAL coordinator in tracking project compliance with the CRS MEAL Policies and Procedures, including ensuring FCRM data is used to complement project monitoring data in promoting adaptive management.
• Update periodically the CP results dashboard and support the tracking of CP learning agenda

Knowledge, Skills and Abilities

• Observation, active listening, and analysis skills with ability to make sound judgment
• Good interpersonal skills and the ability to interact effectively with diverse groups
• Proactive, results-oriented, and service-oriented
• Ability to maintain confidentiality and privacy. 

Preferred Qualifications

• Experience in participatory action planning and community engagement. 
• Experience in monitoring projects and collecting relevant data is preferred. 
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint). Knowledge of CommCare and YouTrack will be added advantages.

Basic Qualifications

• Bachelor’s Degree in Sociology, Social work, Law, Psychology, Social Sciences or related fields required. Experience may substitute for some education
• Minimum of 3 years of work experience in project support. Experience in the field of Accountability and for an NGO would be a plus.
• Additional education may substitute for some experience.
• Experience in participatory action planning and community engagement.
• Experience monitoring projects and collecting relevant data preferred.
• Experience using MS Windows and MS Office packages (Excel, Word, Outlook, Teams, PowerPoint).
• Experience with data analysis and visualization (using Power Bi) will be an added advantage

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Job Summary:

As a member of the RAPID project team, the Cash and Asset Transfer (CAT) Officer will be responsible for the effective implementation and management of CAT and ICT4D-related activities in support of Catholic Relief Services’ (CRS) work serving the poor and vulnerable. Your thorough and service-oriented approach will ensure that the project consistently applies best practices and constantly works towards improving the impact of its benefits to those we serve.  The Cash and Asset Transfer (CAT) Officer will be responsible for the effective implementation and management of CAT and ICT4D-related activities including but not limited to: deployment, configuration, and maintenance of CAT/Red Rose devices, applications, networks, and databases; provision of field‑level and remote technical support to staff, vendors, partners, and end‑users; user access management and liaison with CAT platform service providers; support to CAT strategy implementation, including campaign data exports and coordination with relevant teams; capacity building through user trainings and development of training materials; inventory management of ICT4D equipment and documentation; and preparation of reports, budgets, and performance metrics related to CAT operations.  

Roles and Key Responsibilities:

• Deploy, configure, and maintain Red Rose devices and monitor databases, including networks, servers, and telecommunications. 
• Provide field-level technical support to vendors and staff on the CAT platform and CAT devices.  
• Troubleshoot and address any issues to ensure optimal performance of the networks, servers and devices. 
• Configure and maintain applications and CAT devices as per the CAT Strategy. 
• Responsible to provide and withdraw CAT access to staff to ensure CAT access is limited to current team. 
• Communication with CAT platform service provider.
• Provide timely and quality service delivery, technical support, and advice to user requests to ensure proper user access to agency business data and information.
• In collaboration with relevant staff, maintain inventory of ICT4D equipment, hardware, and software and ensure adequate supply and functionality, both in the office and in the field. 
• Provide input to budget for ICT4D related expenses.
• Coordinate relationships with suppliers to facilitate delivery of ICT4D-related services that meet CRS business requirements and needs.
• Support capacity building initiatives, remotely or on-site, to staff, partners and end-users to ensure efficient and consistent adoption and use of ICT4D applications.
• Prepare statistical reports on ICT4D-related data and metrics. As needed, implement measures to ensure required standards are met. 
• Export of campaigns data from CAT platform to Vector control team.
• Planning, development, implementation and management of CAT Strategy Component Trainings and ICT4D.
• Directly provide user training and training support.
• Create materials and presentations for trainings and reports.
• Create and maintain inventory on training document versions, software, applications and reports.
• Maintaining documentation of processes, procedures and troubleshooting guides.
• Assess user capacity and suggest trainings on areas in need of improvement.

Required Languages - English

Location: Plateau State

Travel - Must be willing and able to travel up to 20 %.

Knowledge, Skills and Abilities

• Desired certifications include Microsoft Certified Solutions Associate or equivalent, Cisco Certified Network Associate or equivalent, Microsoft SharePoint Foundations or equivalent and ITIL Foundation.
• Able to maintain confidential information.
• Proactive, resourceful, solutions-oriented and results-oriented.
• Knowledge of MS Project and Office applications.
• Solid knowledge of backup and disaster recovery systems.
• Strong client-service focus; able to work with diverse groups of people in a team-oriented environment.
• Skilled in obtaining information necessary to accomplish duties.
• Able to prioritize work, multi-task and meet deadlines.
• Problem analysis and problem resolution at functional level.
• Able to quickly research, learn, and implement new technologies.

Preferred Qualifications

• Demonstrated experience in community engagement.
• Demonstrated experience building ICT4D capacity with professional staff.
• Expert-user level knowledge of agency-supported ICT4D solutions.
• Knowledge of ICT4D trends, applications, and technologies.
• Demonstrated capacities and commitment to gender responsive programming. 

Supervisory Responsibilities: None

Key Working Relationships:

Internal: PM, MEAL Officer, FS and other Project Officers

External: Red Rose Team, end-users, etc.

Basic Qualifications

• Bachelor's degree in IT-related field (Computer Science, Computer Networking, Programming, and Information Systems) highly preferred. Significant work experience in a directly related field combined with appropriate training/certificates will be considered in lieu of degree.
• A minimum of 5 years of relevant work experience is required, of which at least 3 years must be in a position with similar responsibilities.  

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Job Summary:

The Nutrition Project Officer will be responsible for the overall management of the day-to-day activities of the nutrition program in assigned locations. The Nutrition Officer, with guidance from the Senior Nutrition Project Officer, will undertake the following responsibilities related to project cycle management, technical direction, and field activities implementation. 

Roles and Key Responsibilities:

• Support field level technical assessments in coordination plan and organize CRS community led supplementary program in project locations sites.
• Provide technical support in MAMI, IMAM and MIYCN implementations. 
• Supervise and Support nutrition partner officers, to ensure all aspects of the program are understood and implemented according to stipulated standards.
• Ensure quality engagement of community leaders / their delegates for the organization of beneficiaries in each project location.
• Carry out weekly supervisory visits to all project locations assigned. 
• Ensure adequate availability of food and material supplies for collection by LMs from vendors shop in all project locations and share. 
• Ensure bi-weekly redemption of Tom Brown grain by LMs. 
• Submit weekly field data and report to the Senior Nutrition Project Officer.
• Report any progress and any problems in a timely manner.
• Ensure effective follow-ups on beneficiaries in all project locations.
• Identify gaps and present plans for capacity building to inform effective programing. 
• Attend regular nutrition meetings and assist in any other tasks when required.
• Respect the dignity and culture of beneficiaries and other members of the community.
• Ensure that the minimum standards of humanitarian relief are maintained in accordance with the Sphere Charter and Red Cross Code of Conduct.
• Collaborate with local partner(s) to prepare reports per established reporting schedule.
• Support the coordination and implementation of all assigned project activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
• Ensure all partner officers are familiar with their responsibilities and up to date on any changes.
• Identifying information for case studies for reports on program successes and learning.

Capacity building

• Identify learning and training opportunities for partner staff and communicate this to the Senior Nutrition Officer. 

• Coordinate project evaluation activities and assist partners in their efforts to collect and analyze project data as per specified tools.

Required Languages - English and Hausa required. 

Location: Plateau State

Travel - Must be willing and able to travel up to 60%.  

Knowledge, Skills and Abilities

• Good interpersonal skills and the ability to interact effectively with diverse groups
• Proactive, results-oriented and service-oriented
• Solid analytical, writing skills, and communication skills
• Sound knowledge and skills in training and facilitation
• Team spirit and excellent interpersonal relations 
• Great writing and review skills to develop and review high-quality success stories

Preferred Qualifications

• Holds self and others to account to deliver on agreed goals and standards of behavior.
• Demonstrates a high degree of professionalism/integrity.
• Provides good and adequate administrative and logistical support to enable the program meet it’s agreed financial and program outcomes.
• Actively seeks for support in addressing difficulties in execution of duties.
• Strategic thinking and effective contribution to own work and Organizational development
• Sound judgement and decision-making in complex situations
• Strong emotional intelligence including self-awareness.
• Leads by example to motivate high performance of others.
• Very strong commitment to continuous learning.

Basic Qualifications

• Education Qualification and Experience
• B.Sc. Nutrition / Public Health / Food Science / BSc or equivalent
• A minimum of 3 years’ experience in implementation of nutrition programs, including IMAM especially TSFP and/or MIYCN preferably in an International or Local NGO.
• Experience in implementing MAMI, SBC, TSFP Tom Brown nutrition program is an advantage.
• Experience in conducting nutrition assessments and an understanding of nutritional surveillance and information systems.
• Excellent communication skills and a willingness to be respectful, kind, sensitive and empathize with all beneficiaries.
• Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions.
• Demonstrable ability at report writing.
• Experience in participatory action planning and community engagement.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint)

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Job Summary:

The Senior Nutrition Project Officer is responsible for the overall management and technical direction of the Management of At-risk Mothers and Infants under six months (MAMI) care pathway , Community-based Management of Acute Malnutrition (CMAM) and Maternal, Infant, and Young Child Nutrition (MIYCN) approaches  targeting vulnerable IDPs and host communities. Reporting to the Emergency Coordinator and provides supervision to the partner's Nutrition Officers, Nutrition Community Mobilizers, MiYCN counsellors. The Nutrition SPO will undertake the following responsibilities related to project cycle management, technical direction, and program development

Roles and Key Responsibilities:

Technical/Administrative, Program Quality and Implementation

• Ensure quality and timely field level implementation of the Nutrition program against set objectives, targets, and work plans
• Advise and assist Partner nutrition team in developing project specific strategies, tools, systems, and plans.
• Develop activity workplans for the Nutrition programme and ensure proposed activities are developed in coordination with other sectors-internally and externally with other implementing partners.
• Ensure that nutrition programs utilize international best practices, policies, and guidelines, in line with Ministry of Health and WHO/UNICEF
• Oversee the collection and timely reporting of data and statistics for all nutrition programs in line with CRS guidelines and according to donor requirements.
• Actively monitor programs/projects through field visits, surveys and/or exchange of information with partners to assess progress, identify bottlenecks and take timely decisions to resolve issues and/or refer to relevant officials for timely resolution.
• With support from the line supervisor, and MEAL department and nutrition team, lead the development of routine monitoring tools for tracking project progress, as well as necessary IEC materials to strengthen MAMI, CMAM ,MIYCN-E and SBCC activities advocacies in the community.

 Program Development and Strategic Planning

• Contribute to and support in carrying out the situation analysis for the nutrition sector to ensure timely and current data on maternal and child nutrition are available for the designing, development, and management of nutrition projects.
• Identify opportunities for program and proposal development in line with the CRS's and donor guidelines.
• Work in coordination with Procurement and Admin units to track Nutrition programme procurements, delivery and distribution at the field level.
• Participate in proposal writing and budget development processes for nutrition program
• Lead technical assessments as a basis for nutrition program development when necessary to monitor evolving needs of the target communities and adjust the programmatic priorities as necessary.

Capacity Building and Supervision

• Ensure the capacity building of CRS nutrition team and partner staff through on-the-job training, technical guidance and coaching sessions while ensuring staff performance evaluation plans are developed
• Ensure appropriate support to the nutrition team by regular field visits and provide targeted technical feedback 
• Develop capacity building plans and strategies and identify relevant training opportunities for CRS and partner staff to advance knowledge and skills in nutrition.
• Monitor staffing needs and assist the recruitment of local staff and support staff development through mentoring to enhance the capacity of project and partner staff
• Develop a process for ensuring quality and safety of nutrition related activities and products

Coordination and Representation

• Represent CRS at nutrition sector working group meetings and coordination forums UN, international and national NGOs for nutrition coordination as needed at the LGA and state level
• Ensure good coordination with other CRS partners staff, nutrition field teams and provide frequent feedback and updates
• Develop new and manage existing relationships with key stakeholders and potential collaborators for nutrition programs.
• Good understanding of Nutrition sector reporting requirements, templates and timelines.
• Review and highlight opportunities for Protection, safeguarding and Gender mainstreaming in the proposed Nutrition activities; And follow up to ensure, nutrition team integrate the protection principles during activity design and implementation.

Reporting

• Support the development of field-based reports to CRS, Nutrition sector and/or external donors, as necessary.
• Develop reporting templates for supervisees to aid in tracking progress of programme activities and key indicators
• Conduct any other programming responsibility delegated by the supervisor.

Required Languages - English

Travel - Must be willing and able to travel up to 40 %. 

Knowledge, Skills and Abilities

• Observation, active listening and analysis skills with ability to make sound judgment
• Good interpersonal skills and the ability to interact effectively with diverse groups
• Proactive, results-oriented and service-oriented
• Solid analytical, writing skills, and communication skills.
• Sound knowledge and skills in training and facilitation.
• Team spirit and excellent interpersonal relations 
• Good coordination, creative and innovative skills.
• Should be very adaptive and responsive, due to the fragile nature of Programme context.
• Great writing and review skills to develop and review high-quality success stories.

Basic Qualifications

• B.Sc. Nutrition / Public Health / BSc or equivalent required. Masters preferred.  
• 6 to 8 years of work experience in community development, mobilization and management of MAMI ,CMAM and MIYCN-E projects in emergencies, preferably Northeast or Northwest Nigeria.
• Experience in conducting nutrition assessments and an understanding of nutritional surveillance and information systems
• Excellent communication skills and a willingness to be respectful, kind, sensitive and empathize with all beneficiaries
• Willingness and capacity to be flexible and accommodating when faced with difficult and frustrating working conditions
• Demonstrable ability at report writing, budget review and concept note development.
• Experience in participatory action planning and community engagement.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

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Job Summary:

Under the direction of the Emergency Coordinator, the MEAL Manager I will lead all MEAL related RAPID activities including, but not limited to: monitoring progress on project indicators, elaboration of M&E tools, conducting needs/market/post activity assessments, beneficiary database management, recalibration of beneficiary targeting at project mid-point, development and implementation of accountability mechanism as well as compilation of monthly, bi-monthly, and quarterly reports. The MEAL Manager will be based in Makurdi, with occasional trips to other project areas and will work closely with MEAL Coordinator. This post will also work closely with the Program Manager and sector leads

Roles and Key Responsibilities:

• Lead the design, implementation, and continuous improvement of the project MEAL system, in coordination with the MEAL Coordinator, ensuring tools, processes, roles, and standards are clearly defined and consistently applied across all sectors and project sites.
• Track sector performance against monthly, semi-annual, annual, and life-of-award targets, regularly analyzing indicator progress, project milestones, quality expectations, and implementation gaps to support timely management decisions.
• Develop, adapt, field-test, and roll out project-specific MEAL tools, including digital data collection tools in CommCare, while promoting appropriate ICT4D solutions to improve data quality, efficiency, and reporting.
• Ensure timely, complete, accurate, and consistent collection, verification, analysis, and storage of MEAL data, including beneficiary data, in line with CRS responsible data standards and ethical data management requirements.
• Coordinate needs assessments, market assessments, baseline and end-line surveys, post-activity monitoring, household-level data collection, and related analysis, ensuring findings are documented and used to strengthen program quality.
• Support donor and CRS reporting by tracking reporting requirements and deadlines, compiling MEAL inputs, preparing monthly, bi-monthly, quarterly, annual, and final report contributions, and providing evidence-based analysis to Program Managers and the Emergency Coordinator.
• Strengthen accountability to affected populations by supporting accessible feedback and response mechanisms, ensuring beneficiary and community input is documented, analyzed, shared, and used to inform program adjustments.
• Supervise and coach MEAL staff, including M&E Officers, Accountability Assistants, and MEAL Assistants, ensuring clear work planning, timely performance management, quality technical support, and alignment with CRS talent management standards.
• Facilitate regular MEAL field visits, review meetings, and action-planning sessions with program, sector, partner, and ICT4D teams to identify bottlenecks, assign follow-up actions, track deadlines, and ensure agreed improvements are implemented.
• Document, package, and share lessons learned, best practices, success stories, innovations, and end-of-project learning review findings, while ensuring gender, protection, and other cross-cutting themes are integrated into partner MEAL plans and program learning.

Knowledge, Skills and Abilities

• Critical thinking and creative problem-solving skills with ability to make sound judgment.
• Strong relationship management skills and the ability to work effectively with local stakeholders.
• Data analysis (quantitative and qualitative) and database management skills.
• Excellent communication and drafting skills for effective reporting in English.
• Proactive, results-oriented, and service-oriented mindset.
• Attention to detail, accuracy and timeliness in executing assigned responsibilities.

Preferred Qualifications

• Leadership experience in MEAL.
• Experience engaging with partner organizations.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), standard statistical data analysis packages (SPSS, Stata or R), web conferencing applications, and information management systems.

Basic Qualifications

• Bachelor’s degree in international development, International Relations, Sociology, Statistics, MEAL or in a related field.
• 5-7 years of relevant field-based MEAL experience in coordinating or managing light to moderately complex projects required, preferably with an international NGO.
• Experience communicating with communities and implementing accountability mechanisms.

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Job Summary:  

The Procurement Officer is responsible for coordinating local procurement activities and processes to acquire goods and services in support of the delivery of high-quality programming to the poor and vulnerable. The incumbent leverages knowledge and experience to successfully coordinate the quality and efficiency of procurement and purchasing activities and ensure stewardship, integrity, transparency, and accountability.  

Roles and Key Responsibilities: 

• Coordinate fully compliant procurement systems and operating procedures. Assess effectiveness and efficiency and recommend improvements. Contribute to ensuring compliance with CRS procurement principles, standards, and policies, donor regulations, and local statutory requirements.  
• Coordinate with various departments to develop and maintain an up-to-date procurement plan with all quantities, quality and delivery requirements for goods and services. Provide pricing information to assist budget holders with budget preparation.  
• Coordinate the sourcing process and perform various activities to assist with ensuring the best value for money: market research, cost estimates, solicitation documents, bidding process facilitation, supplier identification and research, quality and availability of goods assessment, negotiation, contract/purchase order and other documents preparation.  
• Communicate with other procurement staff and various program and operations units to coordinate and track goods/services delivery and receipt and keep everyone informed of the status. Collect information to confirm that goods/services delivered are what have been ordered in the correct quantities and quality, they arrive on schedule and at the right cost.  
• Maintain correspondence and constant contact with suppliers to follow up on the execution of contractual terms and conditions, and handle issues if needed. Monitor and report on supplier performance, noting current and/or potential issues and/or inefficiencies and assist with contract/purchase order modifications.  
• Accountable for transparency within the procurement department through ensuring a complete, accurate and up-to-date document trail of all procurement processes, vendor files, procurement and inventory database to assist with control and accountability. Prepare reports and facilitate document retrieval.  

Required Languages - Fluency in written and spoken English is required

Travel - Must be willing and able to travel up to 10 %. 

Knowledge, Skills and Abilities  

• Good knowledge of various donor procurement regulations (e.g. USAID, Global Fund, KfW, EU, UN)  
• Knowledge of international and national procurement regulations and local market conditions.  
• Understanding of procurement principles, contract negotiation, and supplier/vendor management.  
• Knowledge of contract terms, as well as a proven ability to successfully complete purchase orders against specifications.
• Good planning and coordination skills and ability to prioritize competing priorities effectively  
• Must be able to demonstrate great attention to details.  
• Good analytical skills with ability to make independent judgment and decisions  
• Proactive, results-oriented, and service-oriented with focus on meeting customer needs  
• Ethical conduct in accordance with recognized professional and organizational codes of ethics  
• Good negotiation, communication, and relationship management skills 

Preferred Qualifications 

• Professional certification is a plus.
• Proficient in MS Office package (Excel, Word, PowerPoint). Experience with database management systems (e.g. MS Access) highly desirable.  

Supervisory Responsibilities : None

Key Working Relationships:  

Internal:  All Staff

External: Vendors and program participants 

Basic Qualifications 

• Bachelor's Degree in Business Administration/Supply Chain or other relevant degree.
• Minimum of 3 years work experience in procurement/purchasing management, logistics, administration, preferably with an international organization. 

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Job Summary:

The Senior Project Officer for monitoring, evaluation, accountability, and learning (MEAL) for the RAPID under the supervision of the MEAL Manager, will be responsible for monitoring progress on project indicators, elaboration of M&E tools, conducting needs/market/post activity assessments, beneficiary database management, beneficiary targeting management, data quality management, development and implementation of accountability mechanism as well as compilation of monthly, bi-monthly, and quarterly reports. The post will also provide technical support and capacity building to CRS partners and sub-recipients on MEAL processes and procedures. The MEAL officer will be based in Plateau and will report to the MEAL Manager I. The post will also work closely with the CRS Emergency Coordinator for technical support. 

Roles and Key Responsibilities:

• Organize and support the implementation of all assigned project MEAL activities as outlined in the detailed implementation plan in line with CRS program quality principles, standards, and MEAL policies, procedures, and practices, donor MEAL requirements, and industry good practices. This includes coordinating MEAL-related logistical and administrative support to staff and partners.
• Ensure learning properly accompanies project activities throughout the project cycle. Integrate adaptive learning and operations research practices to ensure documentation of lessons learned and utilization of best practices. Support accountability through coordinating project evaluation activities and guiding partners in their efforts to reflect on project experiences. Analyze implementation challenges and report any inconsistencies and gaps to inform adjustments to plans and implementation schedules.  
• Lead the roll-out and implementation of the project’s feedback, complaints, and response mechanism (FCRM). Support actively seeking and responding to feedback from all members of targeted communities and other stakeholders as defined by the FCRM.  
• Implement monitoring activities and processes according to the project’s Detailed Implementation Plan, MEAL system, MSNA, and donor requirements. Ensure the quality of monitoring data through annual data quality assessments.  
• Oversee MEAL-related working relationships with all local project stakeholders and serve as the liaison between them and the project team to mobilize local actors and promote project activities and impact. Identify and respond to key stakeholders’ information needs in MEAL activities, using a range of appropriate communication methods. This will also include supervising and performing ad hoc inspections of various MEAL processes and resources at project sites to ensure timely project activities implementation and adherence to established process standards and procedures.
• Support and coordinate MEAL capacity building and technical support activities to ensure assigned project MEAL activities are implemented by project guidelines and standards. Optimize partner participation and capacity development in the implementation of MEAL systems.
• Support in developing a MEAL system outlining indicators, tools, data sources, data flow, procedures, staffing, and statistical procedures required to monitor implementation and assure quality project interventions. Ensure timely, project documentation for assigned MEAL activities is complete with all required documents and is filed according to agency and donor requirements. Assist with the preparation of trends analysis reports and documentation of case studies and promising practices. When required, provide accurate data and information to meet agency (Global and Country Program) information needs and other initiatives.
• Apply CRS responsible data guidance with regards to GDPR and data protection in the area of responsibility, specifically for MEAL related data. Liaise with relevant internal counterparts responsible for data protection. 

Required Languages - English and Hausa languages are required. Proficiency in other local languages will be an added advantage. 

Travel - Must be willing and able to travel up to 40 %.

Location: Plateau State

Knowledge, Skills and Abilities

• Analysis and problem-solving skills with ability to make sound judgment.
• Good relationship management skills and the ability to work closely with local partners.
• Proactive, results-oriented, and service-oriented
• Attention to details, accuracy, and timeliness in executing assigned responsibilities.
• Excellent interpersonal skills: must be able to interact in a mature, professional, and friendly manner with local and international colleagues of differing religious and cultural backgrounds.
• Able to work independently, take initiative and be committed with few guidance in the implementation of directions.
• Ability to maintain confidentiality and privacy. 

Preferred Qualifications

• A master's degree in information and technology management or Statistics/Mathematics, Computer Science, project management, International Relations or in the field of MEAL would be a plus. 
• Experience working with partners, participatory action planning, and community engagement.
• Good technical knowledge and experience in managing MEAL in a Resilience, Developmental or Emergency context.
• Understanding of and ability to work with data management software such as CommCare, Kobo toolbox, MS forms and other ODK.  
• Demonstrated experience in database management and data analysis of quantitative and qualitative statistical management programs including Microsoft Access, SPSS, STATA, Python,R Microsoft Excel and MS PowerBi. Familiarity with GIS and GPS technology is an advantage.
• Strong group process design and facilitation skills, including developing and leading workshops.
• Demonstrated commitment to gender-responsive programming.
• Staff supervision experience a plus.
• Experience monitoring projects and collecting relevant data.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint). 

Basic Qualifications

• A bachelor's degree is required in information and technology management or Statistics/Mathematics, Computer Science, project management, International Relations or in the field of MEAL.
• Minimum of 5 years of work experience in project support, ideally in the field of MEAL and for an international NGO, Humanitarian response.
• Additional experience in Humanitarian Response, DRR, Nutrition, WASH and food assistance may substitute for education. 

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Job Summary:

The Senior Project Officer- Hygiene Promotion provides technical leadership in the design and implementation of community-based WASH interventions aimed at reducing public health risks and improving hygiene behaviours. Under the guidance of the SWASH Manager, the role focuses on overseeing hygiene promotion strategies, strengthening community governance structures (including Water Management Committees and Latrine Maintenance Teams), and ensuring sustainable operation and maintenance of sanitation and water systems.  

You will lead capacity building of Community Mobilizers and local structures, supervision of community engagement approaches, and coordination with engineering and multi-sectoral teams (CVA, protection, nutrition, shelter) to ensure integrated service delivery. The Senior Project Officer- Hygiene Promotion will also supports evidence-based decision-making through HP data management and reporting, documentation of best practices and lessons learned. This position is based Plateau State.

Roles and Key Responsibilities:

• In coordination with the Water, Sanitation and Shelter Manager, lead the design and implementation of assessments and baseline studies to identify WASH-related risks and inform program priorities.
• Organize and lead the implementation of all assigned project activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
• Collaborate with WASH, Nutrition, and other CRS teams to design integrated interventions addressing both behavioral and environmental public health risks.
• Define priority hygiene practices, target populations, and develop context-appropriate communication strategies to promote safe behaviors.
• Supervise and support Hygiene Promotion Officers to ensure quality messaging, effective community engagement, and accountability to affected populations.
• Strengthen community participation in the planning, construction, and maintenance of WASH facilities, ensuring functional Environmental Cleaning Committees and Water Point Management Committees.
• Oversee day-to-day team management, including staff supervision, logistics, and administrative processes.
• Work with the MEAL team to establish effective monitoring systems for hygiene promotion and social mobilization activities.
• Lead capacity building of Hygiene Promotion Officers, Community Mobilizers, and contribute to cross-training of WASH field engineers.
• Represent CRS in WASH sector coordination platforms and technical working groups, and maintain effective collaboration with partners, INGOs, and government stakeholders, including the Ministry of Health. 

Required Languages - English is required. Proficiency in Hausa or other local languages will be an added advantage.

Travel - Must be willing and able to travel up to 50 %.

Location: Plateau State

Knowledge, Skills and Abilities

• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).
• Analysis and problem-solving skills with ability to make sound judgment
• Good relationship management skills and the ability to work closely with local partners
• Proactive, results-oriented and service-oriented
• Attention to details, accuracy and timeliness in executing assigned responsibilities
• Skilled in obtaining information necessary to accomplish duties.
• Able to prioritize work, multitask, and meet deadlines.
• Able to work with diverse groups of people in a team-oriented environment. 

Preferred Qualifications

• Master’s Degree is an advantage.
• Demonstrated experience of integrating gender and diversity issues into public health promotion is an advantage.  
• Experience working with partners, participatory action planning and community engagement.
• Staff supervision experience a plus.
• Experience monitoring projects and collecting relevant data.

Supervisory Responsibilities: Partners' Hygiene Promotion Officers  

Key Working Relationships:

• Internal: SWASH Program Manager, project officers, MEAL team
• External: Partner Staff (Including CMs, Vendors, Community Stakeholders), WASH Partners, LGA and state partners.

Basic Qualifications

• Bachelor’s Degree in Public Health, Community Development, Sociology,  or related field.
• Minimum 5 years’ experience working with NGOs in the field of WASH and particularly in Hygiene Promotion and Social Mobilization.  
• Proven ability to provide technical assistance, training and expert advice to hygiene promotion staff.  
• Experience in project management, planning, supervision, quality assurance and reporting.  
• Good knowledge and experience of working with local partner agencies, with a capacity to provide formal and informal training.  
• Additional experience may substitute for some education.

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Job Summary:

As a Senior Project Officer – SWASH, you will lead the coordination and implementation of integrated water, sanitation, and shelter interventions under the RAPID program, ensuring equitable access to safe, reliable, and sustainable services for targeted communities. The role focuses on overseeing WASH infrastructure development and rehabilitation, water supply systems, sanitation improvements, and shelter support activities, while promoting community ownership through participatory planning and capacity building of local structures and government partners. You will also guide the delivery of emergency shelter interventions and safer construction practices, ensuring quality implementation, sustainability, and alignment with CRS standards and accountability principles. This position is based in Plateau State

Roles and Key Responsibilities:

• Organize and lead the implementation of all assigned Shelter and WASH activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices. Including, but not limited to:
• To develop, in collaboration with the relevant stakeholders, the necessary documentation to ensure the provision of Shelter solutions and WASH infrastructure in line with current Nigerian legislation and in accordance with the principles and standards set by the Shelter and WASH Clusters.
• To promote solutions that respect Local Building Culture, in collaboration with the target communities and international and local actors involved in the humanitarian shelter response  
• Together with the Shelter and WASH Infrastructure Project Officers, create and conduct training for local construction supervisors and crafts people (qualified contractors, artisans, carpenters, etc.) on local construction practices promoting Build Back Safer principles
• Support in the development of designs and BOQ for shelter, water supply and sanitation infrastructure ensuring these are sound from a qualitative, quantitative, and culturally appropriate point of view and follows SPHERE standards.  
• Organize and lead the implementation of all assigned shelter and WASH project activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
• Support in the planning and implementation of all assessments. Ensure technical assessments are carried out to identify appropriate locations, sites and systems for new construction and rehabilitation of shelter and WASH infrastructure.
• Regularly monitor Shelter and WASH infrastructure officers to ensure the quality of contractors’ work is achieved according to planned timeline.  Carry out regular monitoring of constructions work and materials to ensure quality and safety.  
• Ensure learning properly accompanies project activities throughout the project cycle. Support accountability through coordinating project evaluation activities and guiding partners in their efforts to reflect on project experiences. Analyze implementation challenges and report any inconsistencies and/or gaps to inform adjustments to plans and implementation schedules.  
• Coordinate and oversee working relationships with all local project stakeholders and serve as the liaison between them and the project team to mobilize local actors and promote project activities and impact.
• Oversee and perform ad-hoc inspections of various processes and resources at project sites to ensure timely project activities implementation and adherence to established process standards and procedures. Ensure proper tracking of resource use for project activities through periodic budget reviews and follow-up with and assistance to implementing partner.
• Support and coordinate capacity building and technical support activities to ensure assigned project activities are implemented per project guidelines and standards.
• Coordinate provision of any logistical and administrative support to staff and partners.
• Ensure project documentation for assigned activities is complete with all required documents and is filed via the agency and donor requirements. Assist with preparation of trends analysis reports and documentation of case studies and promising practices 

Required Languages - English and Hausa languages are required. Proficiency in other local languages will be an added advantage. 

Travel - Must be willing and able to travel up to 40 %.

Location: Plateau State

Knowledge, Skills and Abilities

• Analysis and problem-solving skills with ability to make sound judgment
• Good relationship management skills and the ability to work closely with local partners
• Proactive, results-oriented and service-oriented
• Attention to details, accuracy and timeliness in executing assigned responsibilities 

Preferred Qualifications

• Demonstrated understanding of Nigeria building regulatory environment  .
• Demonstrated familiarity with Housing Land and Property, humanitarian recovery shelter strategies, bid procedures, construction quality assurance and quality control system, operations and maintenance procedures for permanent shelter and various infrastructure projects 
• Experience working with partners, participatory action planning and community engagement.
• Staff supervision experience a plus.
• Experience monitoring projects and collecting relevant data.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Supervisory Responsibilities: Partner SWASH Officers

Key Working Relationships:

• Internal: SWASH Program Manager, CVA Manager ,DRR Manager, MEAL manager,  Nutrition SPO,  Protection SPO ,project officers, MEAL team, Finance team
• External: Partner Staff (Including CMs, FSP and Vendors, Community Stakeholders), LGA and state partners.

Basic Qualifications

• Bachelor’s degree in construction-based engineering, architecture, or fields related to WASH, and Shelter and settlement programming are required.  
• Minimum 5 years’ experience working with INGOs in the field of water supply, sanitation, construction, or infrastructure projects.  
• Proven strong ability to provide technical assistance and expert advice to staff in infrastructure and related fields.  
• Experience in project management, planning, supervision, quality assurance and reporting.  
• Good knowledge and experience of working with local partners.
• Familiarity with SPHERE standards for shelter and WASH  

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Job Summary:

You will manage Disaster Risk Reduction (DRR) programming in the Middle Belt Country Program (CP), leading the design and implementation of anticipatory action and resilience-building interventions that advance Catholic Relief Services’ (CRS) mission to serve the poor and vulnerable. Your role will ensure high-quality delivery of risk-informed programming, including preparedness planning, early warning and response systems, and community-based resilience approaches (CLDRM+). You will strengthen coordination with government emergency structures and stakeholders, build community capacity to anticipate and respond to shocks, and drive continuous improvement to enhance the impact, timeliness, and effectiveness of DRR interventions. This position is based in Benue State

Roles and Key Responsibilities:

• Lead the planning of project activities and set high-quality performance targets ensuring adherence to technical standards and best practices in DRR programming
• Liaise and coordinate with local government units, UN agencies, and community stakeholders to ensure a cohesive approach to disaster management, including monitoring of early warning and forecasting information
• Manage and implement all activities throughout relevant project cycles - project design, start-up, implementation and close-out - to ensure efficient and effective implementation in line with CRS program quality principles and standards, donor requirements, and good practices. Ensure project team and partner staff use the appropriate systems and tools.
• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.
• Champion learning with project staff and partner teams, including delivery of trainings. Analyze and evaluate project performance data following MEAL policy. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles.  
• Act as a key resource person in project design and proposal development in respective programming area, gap-filling and taking on growth responsibilities, as needed.
• Coordinate the identification of staff capacity and technical assistance needs of partner organizations and capacity strengthening and required interventions to support quality project implementation.  
• Help identify, assess and strengthen partnerships relevant to Middle Belt, applying appropriate application of partnership concepts, tools and approaches.
• Coordinate and monitor financial and material resources relevant to project needs, through planning and oversight ensure efficient use of project resources 

Knowledge, Skills and Abilities

• Experience engaging with and working alongside local partner organizations.
• Experience contributing to the development of technical proposals.
• Strong critical thinking and creative problem-solving skills with ability to make sound judgment.
• Strong relationship management skills and the ability to work effectively with culturally diverse groups.
• Strong written and verbal communication skills with ability to write reports
• Strong experience in DRR related programming with preference for experience working on anticipatory action / early action / relief.  
• Proactive, results-oriented, and service-oriented

Preferred Qualifications

• Demonstrated experience in community mobilization, organization and mediation among local actors
• Demonstrated capacities to establish and maintain strong, collaborative working relationships with government officials, local organizations, communities and other stakeholders 
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

Required Languages - English is required. Proficiency in other local languages will be an added advantage. 

Travel - Must be willing and able to travel up to 50 %.

Supervisory Responsibilities: Partner DRR officers 

Key Working Relationships:

• Internal: SWASH Program Manager, CVA Manager, MEAL manager,  Nutrition SPO,  project officers, MEAL team, Finance team
• External: Partner Staff , Community Stakeholders, LGA and state partners.

Basic Qualifications

• Bachelor’s degree in disaster management, urban planning,  public administration, or related natural sciences.  
• Minimum of  five  years management or coordination experience in huma

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Job Summary:

You will manage the project Food Assistance- Cash and Voucher intervention,  advancing Catholic Relief Services’ (CRS) work in serving the poor and vulnerable. Your management skills and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its programming.

Roles and Key Responsibilities

• Manage and implement all CVA activities throughout relevant project cycles - project design, start-up, implementation and close-out - to ensure efficient and effective implementation in line with CRS program quality principles and standards, donor requirements, and good practices. Ensure project team and partner staff use the appropriate systems and tools.
• Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of project staff, and complete performance management for direct reports.
• Champion learning with project staff and partner teams. Analyze and evaluate project performance data following MEAL policy. Proactively identify issues and concerns and use participatory processes to overcome implementation obstacles. 
• Act as a key resource person in project design and proposal development in respective programming area, gap-filling and taking on growth responsibilities, as needed.
• Coordinate the identification of staff capacity and technical assistance needs of partner organizations and capacity strengthening and required interventions to support quality project implementation. 
• Help identify, assess and strengthen partnerships relevant to Food Assistance- Cash and Voucher, applying appropriate application of partnership concepts, tools and approaches.
• Coordinate and monitor financial and material resources relevant to project needs, through planning and oversight ensure efficient use of project resources

Knowledge, Skills and Abilities

• Experience engaging with partner organizations and networking.
• Experience contributing to the development of technical proposals.
• Strong critical thinking and creative problem-solving skills with ability to make sound judgments.
• Strong relationship management skills and the ability to work effectively with culturally diverse groups.
• Strong written and verbal communication skills with ability to write reports
• Proactive, results-oriented, and service-oriented

Preferred Qualifications

• Master’s Degree is an advantage 
• Project management experience in Food Assistance, Cash and Voucher programming is highly desirable.
• MEAL skills and experience preferred.

Required Languages - English and Hausa languages are required. Proficiency in other local languages will be an added advantage.

Travel - You must be willing and able to travel up to 40 % of the time.

Supervisory Responsibilities: Partner food assistance officer and CAT officer 

Key Working Relationships:

• Internal: SWASH Program Manager, DRR Manager, MEAL manager, Nutrition SPO, project officers, MEAL team, Finance team
• External: Partner Staff (Including CMs, FSP and Vendors, Community Stakeholders), LGA and state partners.

Basic Qualifications

• Bachelor’s Degree in International Development, International Relations or in the field of Food Assistance, Cash and Voucher programming required.
• Minimum of 5 years of relevant field-based experience in coordinating or managing moderately complex projects required, preferably with an international NGO. 

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Job Summary:

As a lead for the RAPID project protection sector , you will lead the coordination and delivery of community-based protection interventions under the RAPID program, ensuring access to safe, inclusive, and accountable services. The role focuses on establishing and supporting community protection structures, strengthening referral and accountability systems, and overseeing psychosocial support interventions. You will engage with community actors and local authorities to guide protection planning and implementation, while ensuring adherence to safeguarding standards and integration of protection principles across program activities.

Your coordination and relationship management skills will ensure that the project for which you are responsible applies best practices and constantly works towards improving the impact of its benefits to those we serve.

Roles and Key Responsibilities:

• Organize and lead the implementation of all assigned project activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
• Ensure learning properly accompanies project activities throughout the project cycle. Support accountability through coordinating project evaluation activities and guiding partners in their efforts to reflect on project experiences. Analyze implementation challenges and report any inconsistencies and/or gaps to inform adjustments to plans and implementation schedules. 
• Coordinate and oversee working relationships with all local project stakeholders and serve as the liaison between them and the project team to mobilize local actors and promote project activities and impact.
• Oversee and perform ad-hoc inspections of various processes and resources at project sites to ensure timely project activities implementation and adherence to established process standards and procedures. Ensure proper tracking of resource use for project activities through periodic budget reviews and follow-up with and assistance to implementing partner.
• Support and coordinate capacity building and technical support activities to ensure assigned project activities are implemented per project guidelines and standards.
• Coordinate provision of any logistical and administrative support to staff and partners.
• Ensure project documentation for assigned activities is complete with all required documents and is filed per agency and donor requirements. Assist with preparation of trends analysis reports and documentation of case studies and promising practices
• Lead community-based protection (CBP) activities including community structures and participatory protection analysis. 
• Identify, analyze, and mitigate protection risks throughout the project cycle. 
• Establish and monitor safe, ethical, and survivor-centered referral pathways. 
• Support implementation of FCRM and integrate safeguarding and PSEA risk mitigation in activities. 
• Coordinate with Protection Cluster and service providers to maintain referral pathways and service mapping. 
• Integrate basic MHPSS and trauma-informed approaches into protection activities. 

Required Languages - List languages required to perform the job

Travel - You must be willing and able to travel up to 40 % of the time.

Knowledge, Skills and Abilities

• Analysis and problem-solving skills with ability to make sound judgment
• Good relationship management skills and the ability to work closely with local partners
• Proactive, results-oriented and service-oriented
• Attention to details, accuracy and timeliness in executing assigned responsibilities
• Protection principles and Do No Harm
• CBP approaches 
• Referral systems 
• Safeguarding/PSEA and FCRM

Preferred Qualifications

• Experience working with partners, participatory action planning and community engagement.
• Staff supervision experience a plus.
• Experience monitoring projects and collecting relevant data.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

Supervisory Responsibilities (if none, state none)

Key Working Relationships:

Internal: SWASH Program Manager, CVA Manager, DRR Manager, MEAL manager, Nutrition SPO, project officers, MEAL team, Finance team

External: Partner Staff (Including CMs, FSP and Vendors, Community Stakeholders), LGA and state partners.

Basic Qualifications

• Bachelor’s degree in law, social work, development studies and any other related field
• Minimum 5 years of experience of which 2 years are in a supervisory role, in the protection field for an NGO.

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Job Summary:

The Security Assistant will support the Technical Advisor Security in the implementation of CRS safety and security policies in the operational security management of project activities. He will source for and collate relevant security information on safety and security threats within CRS project activity areas in the Benue and Plateau state.

Roles and Key Responsibilities: 

• Collection of information regarding safety and security situation in Benue and Plateau states, as well as, on safety and security issues concerning CRS field operations.
• Conduct periodic security risks assessment of project activity environment 
• Daily tracking and recording of all CRS vehicle field movements in the two locations. 
• Working with partner organizations, the security assistant ensures programming activities are conducted in line with CRS Health Safety and Security protocols.
• Track staff movement and update security coordinator accordingly. 
• Responding to security relevant incidents with information gathering and informing the Technical Advisor Security.
• Assist the security coordinator in Maintain a state-wide network of influential actors and communication of CRS status and mission in the State. 
• Escort field staff on outreach activities providing security support where necessary. 
• Ensuring CRS security operating procedures and contingency plans are adhered to by staff and partners.
• Ensures security, equipment, safety and integrity
• Collate security information, write and submit regular contextual updates (weekly/monthly situational reports) on project security context for the Technical Advisor. 
• Work closely with CRS field teams to ensure all incidents and accidents are followed up with an official written Incident Report, which is then shared with relevant stakeholders and filed appropriately. 

Policies and Procedures:

• Be familiar with CRS’s Safety and Security procedures and policies and Safe and Sound Manual and support the technical advisor and program teams in ensuring adherence to CRS security and safety protocols.
• Conduct periodic security risks assessment of project activity environment.
• Assist the Technical advisor security provide training(s) that may include Standard Operating Procedures (SOPs), Contingency Plans (CPs), Security Management, Incident Reporting, Prevention and Response Mechanisms, Communications (including satellite phones), and risk/threat analysis whenever required in the field.

Communication:

• Provide thorough security briefings to CRS staff and visitors upon arrival in the Benue and Plateau states.
• Initiate, review, and collate security incident reports for each field site.
• Ensure the communication equipment always functions (, sat phone, internet, phone lines). Follow-up on any calls made by satellite phone and radio.
• In collaboration with the Travel Team, monitor movement and provide security guidance to international and national staff on the current situation in operational areas.
• Daily track and record all CRS field movement within Plateau and Benue states. Maintain strong communication to report and record observations, information, and occurrences during staff movement.
• Serve as focal point with drivers during interstate movement by tracking the location of all vehicles and staff and communicate with CRS Security Focal Points in other states.
• Regularly conduct 30% field visits to assess field site compliance with safety and security procedure during field activities.
• Ensure vehicle and personal tracking systems are appropriate, fully resourced, and operational.

Staff and Vehicle Movement:

• Undertake continual assessments of equipment (including vehicles) and organizational assets to ensure that minimal conditions for security are met.      
• Prevent loss and damage by reporting irregularities, informing violators of policy and procedures.
• Work closely with CRS field teams to ensure all incidents and accidents are followed up with an official written Incident Report, which is then shared with relevant stakeholders and filed appropriately.
• Check that facilities and equipment conform to security norms (closures and doorways are in a good state, open spaces lit up, buildings identified, fire extinguishers present, electrical installations buried, etc.).
• Review lodging options for staff in Benue and Plateau state field locations, ensuring they meet CRS standard operating procedures.

Coordination:

• Maintain a wide professional and personal network of influential actors and clearly communicate CRS’s status and mission in Adamawa State and Southern Borno NE, Nigeria.
• Build acceptance to facilitate continuity of current CRS programs and any future humanitarian or development programming by liaising with local communities, local authorities and other humanitarian actors and stakeholders within the two operating states.
• Coordinate regularly with the Technical Advisor Security on safety and security issues and fulfill all reporting requirements to the Country Office in Abuja.

Required Languages - Fluency in oral and written English. A basic knowledge of Tiv, Idoma, Hausa, or Mghavul will be an added advantage.)

Travel - 60% to field locations in Benue and Plateau.

Knowledge, Skills and Abilities  

• Excellent analytical skills with ability to detect and report inconsistencies.
• Excellent organizational skills with great attention to detail
• Ethical conduct in accordance with recognized professional and organizational codes of ethics
• Proactive, resourceful, solutions oriented and results oriented.
• Ability to work collaboratively.

Supervisory Responsibilities: None

Key Working Relationships:  

• Internal: Security Coordinator (Maiduguri), Security Manager (Abuja), Finance/Grants Assistant, Procurement Assistant, Head of Office Borno, Admin/Fleet. 
• External: Government, Ministries, departments and agencies, local and international NGOs, coordination platforms and working groups, community leaders 

Basic Qualifications 

• Minimum of 2 years’ experience in the field of community engagement, security risk management, safety, and security management in International or Local NGO context.
• Bachelor’s degree in criminology, peace & security studies, political sciences, or related subject. 
• Professional Certification in security studies. 
• Be a Nigerian National. 
• Ability to plan and organize work and write clear and concise reports and communicate effectively (both in writing and verbally). 
• Proven ability to prioritize tasks and meet deadlines. 
• Stable, moral, reliable, and robust character and a good team-player. 
• Excellent communication skills, calm, with a good sense of humor. 
• Proven commitment to accountability practices. 
• Excellent Microsoft Office skills (Excel, Word, Emails, Skype, Web research). 
• Demonstrable training and capacity building experience.