Latest Jobs at Cam Dairy Foods Limited

Role Summary

Câm is a customer-obsessed company that is leading the way in developing locally sourced high quality fresh dairy products. We are looking for a self-starter that is committed and passionate about our purpose, ambition, and values to help launch our products in the retail market and build our brand and customer loyalty. You will be responsible for business development, sourcing new leads, onboarding and managing B2B customer relationships, and recruiting and managing a sales team in your area.

Responsibilities include:

• Manage, inspire, and motivate a client-facing and high-performing team sales team in your area of coverage
• Develop market and competitive assessments to identify and drive new opportunities
• Develop a thorough understanding of key customer needs and requirements
• Develop new relationships with key clients and decision-makers in retail and HORECA channels
• Create monthly, quarterly and annual plans to consistently meet assigned targets
• Assess the needs of our clients and gather feedback to improve on existing products and services
• Increase business opportunities through various routes to market, especially with a goal to open up new channels Manage key customer accounts to achieve assigned targets and grow sales portfolio
• Keep up to date on competitor landscape and gather market intelligence
• Set up meetings or calls with prospective clients
• Report sales results to the Head of B2B Sales on a weekly, monthly and quarterly basis
• Stay up-to-date on new products and services, and new pricing and payment plans
• Develop and maintain new B2B customer relationships in your area of coverage
• Develop and execute on sales plans and targets in alignment with business objectives
• Ensure sustained profitability for all different SKUs and pack sizes
• Ensure 100% on shelf product availability across assigned customer locations
• Analyze customer and sales data to provide insights for the business
• Negotiate contracts with customers and establish timeline of performance
• Resolve customer issues and complaints
• Expand customer relationships by continuously proposing solutions that meet their needs and objectives

Skills and Qualifications

• Minimum HND qualification (Bachelor's degree preferable in Business/Economics or STEM (Science, Technology, Engineering, Mathematics)
• 2-4 years of relevant experience in a B2B sales role
• Experience leading a sales team
• Possess an excellent reputation in the industry
• Possess established relationships with B2B clients
• Outstanding presentation and communication skills
• Excellent problem-solving and analytical skills
• Exhibit solid business judgment
• Strong understanding of performance, data, and measurement landscapes, with demonstrated experience using data and trends to develop winning strategies

go to method of application »

Role summary:

We are looking for a talented and ambitious rockstar that has a strong affinity for our brand and is passionate about design, language, storytelling, sustainability, social impact and building loyal relationships with diverse customers. The Head of Marketing and Communications Lead will manage our online and offline communication and build Câm’s brand awareness. You will be responsible for our digital presence and driving e-commerce growth - our e-commerce operations are fundamental to our business model and growth strategy. You will be responsible for brand management and developing our communication and content distribution strategies. This includes email marketing, advertising, partnership development, and managing the overall execution of our communications goals.

Responsibilities include:

• Developing, executing, and governing marketing communications concepts and programs for engaging various stakeholders in line with Câm’s business strategy and working closely with the CEO, growth, and sales teams for ensuring content alignment and feasibility of the concepts and programs
• Promoting Câm’s products and services using events, online campaigns, print media, and other communications vehicles to coordinate the design of promotional material and distribute in online and offline channels
• Driving analysis of patterns in consumer and market behaviour to identify areas of improvement in marketing strategy
• Defining key targets and quality metrics for marketing communications initiatives and reviewing and evaluating results upon completion of the activities
• Plan interviews and press conferences
• Produce marketing copy for all channels
• Craft communication materials and send regular newsletters with company updates, but not limited to internal articles, success stories, case studies, press releases, customer presentations, scripts, podcasts, market collateral, etc.
• Track ROI for marketing campaigns
• Researching, identifying, and selecting external marketing communications service providers and defining quality and delivery targets for externally assigned activities, monitoring ongoing progress, and resolving issues
• Monitor corporate website and social media pages and address clients’ queries in collaboration with the sales team
• Network with industry experts and potential clients to drive brand awareness
• Gather customer feedback to inform sales teams
• Report and efficiently communicate key findings and results to the executive team on a recurring basis

Skills & Attributes

• Exceptional written, oral, proofreading, branding, design oversight, interpersonal and presentation skill set
• Ability to manage, analyse and grow social and digital advertising campaigns with measured results
• Strong organisational and project management skills that reflect ability to perform and prioritise multiple tasks seamlessly with excellent attention to detail
• Ability to build and maintain beneficial media relationships
• Ability to take initiative and manage projects assigned through completion with minimal supervision.
• Ability to work effectively independently and as a highly resourceful team player under pressure and within set deadlines
• Creative and innovative thinker, who actively presents new opportunities, proposes solutions and recommends best practices
• Ability to anticipate challenges and effectively resolve conflict by identifying opportunities
• Ability to work creatively and with flexibility in a fast paced environment while maintaining excellent professional standards
• Ability to develop rapport and engender trust
• Exhibits a positive, can-do attitude

Role requirements:

• A bachelor’s or master’s degree in a marketing, communications or related area
• +3 years of experience in a similar role
• Familiarity with executing B2B and B2C advertising campaigns, especially via digital channels
• Ability to optimise landing pages and user funnels
• Executive-level written and visual presentation skills
• Able to track and analyse performance data from retention marketing initiatives, and optimise positive results and insights to improve retention rate of customers.
• Ability to find solutions to customer issues and engage team members across the organisation to bring about better customer satisfaction
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Basic knowledge in programming (Python, R, SQL) is a plus
• Experience with Google/FB Ads, Google Analytics, Google Trends, Google Search Console, keyword tracking tools (STAT, SEMrush, Conductor, etc.), SQL and business intelligence tools (Looker, Tableau, PBI) is a plus