Jobs at mDoc Healthcare

About mDoc

• mDoc is a digital health social enterprise which leverages behavioural science, technology and quality improvement methodologies to provide improved access to quality healthcare for people with chronic health needs. Our goal is to augment the knowledge and capability of healthcare providers and health consumers to ensure longer, happier and healthier lives across sub-Saharan Africa. We're looking for curious, high-energy individuals who thrive in fast-paced, purpose driven environments. Ideal candidates are enthusiastic, hard-working, empathetic, and passionate about public health, healthcare innovation, and the transformative potential of AI. At mDoc, we're building a dynamic movement-one focused on delivering exceptional care, meaningful support, and impactful digital solutions to our members. But, if you're eager to grow, challenge the status quo, and help shape the future of health for underserved communities, we'd love to have you on the journey. Position The Offi ce Admin role demands a strong sense of ownership, a commitment to exceptional service, and the discipline to follow established protocols in maintaining optimal facility operations. This position is ideal for someone who is detail-oriented, solutions-focused, and thrives in a collaborative fast-moving environment. Success in this role requires excellent organizational skills, physical capability, and a deep passion for creating supportive environments that enable quality healthcare delivery. Facility Associates go beyond routine tasks-they bring an "anything it takes" mentality to ensure seamless operations and optimal facility functionality through every interaction.
• As an Office Admin , you will work alongside the mDoc team to foster a culture grounded in our core values: passion, integrity, empathy, and mutual respect- supporting both clinical operations and administrative functions across all facility touchpoints. Delivering member-centred care through exceptional facility management and a consistently excellent operational experience is central to mDoc's mission. We're looking for individuals who not only embody these values but who are action-driven- committed to going the extra mile to ensure every facility operation supports our healthcare objectives.

Key Responsibilities

• Provide comprehensive administrative support across all facility operations, ensuring smooth day-to-day functionality of office and hub environments.
• Assist with logistics coordination including moving equipment, supplies, and materials between locations as needed to support operational requirements.
• Maintain facility organization, cleanliness, and optimal arrangement of spaces to support clinical and administrative activities.
• Support inventory management by tracking supplies and ensuring adequate stock levels across all facility locations.
• Coordinate deliveries of company items including laptops, branded materials, and sales items to team members within and outside Lagos, as well as to sales agents across Nigeria and internationally.
• Support outreach activities by organizing and delivering branded items, appliances, and materials needed for outreach programs at various locations across different communities.
• Assist with setup and breakdown of meeting spaces, training sessions, special events, and outreach activities to facilitate organizational programs.
• Coordinate with vendors, service providers, and maintenance personnel to ensure facility infrastructure meets operational standards.
• Assist in emergency preparedness by maintaining knowledge of safety protocols and supporting emergency response procedures when required.
• Collaborate with team members across departments to identify facility improvement opportunities and implement solutions that enhance operational efficiency.
• Maintain security protocols and access control procedures to ensure safe and secure facility environments for all staff and members.

Minimum Qualifications

• Bachelor’s degree in Business Administration, Office Management, Social Sciences, or a related fi eld.
• 0–2 years experience in administrative or office support roles (NYSC completion is an advantage).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong organizational and time-management skills.
• Good written and verbal communication skills.
• Ability to maintain confidentiality and handle sensitive information.
• High attention to detail and willingness to learn.

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Key Responsibilities

Corporate Travel Management

• Develop, implement, and maintain corporate travel policies in collaboration with HR, Finance, and Team Leads.
• Arrange and book all travel for employees, including incoming staff visits to headquarters and outgoing staff travel for meetings, conferences, and field visits.
• Ensure all travel aligns with budgetary constraints and policy guidelines.
• Manage relationships with travel agencies, airlines, hotels, and car rental services to negotiate the best rates and ensure cost-efficient travel solutions.
• Oversee corporate hotel agreements and ensure that preferred accommodations are available for employees at discounted rates.

Workshop & Visit Coordination

• Plan and organize all workshops, meetings, and site visits, ensuring seamless logistics and scheduling.
• Prepare agendas, itineraries, and schedules for staff, partners, and stakeholders attending workshops or site visits.
• Coordinate all venue bookings, including meeting rooms, conference spaces, and any necessary catering services.
• Handle travel-related reimbursements and expense tracking in coordination with Finance.

Team Meetups & Internal Events

• Ensure that all teams in cities where there are two or more staff members meet once a month for team-building and collaboration.
• Work with teams to ensure these meetups happen regularly and within budget.
• Book event spaces or restaurants as needed and manage related expenses.

Policy Development & Compliance

• Review and update travel policies and procedures to ensure compliance with company goals and cost-effectiveness.
• Collaborate with HR and Finance to revise policies as needed based on industry trends and company needs.
• Monitor travel spend and identify opportunities for cost savings without compromising employee safety or convenience.

Qualifications & Requirements

• Education: Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• Experience: Minimum 3-5 years of experience in corporate travel management, event planning, or administrative coordination.

Skills:

• Strong organizational and multitasking abilities.
• Excellent negotiation skills for vendor and travel contract management.
• Proficiency in travel booking platforms and expense management software.
• Strong communication and interpersonal skills to liaise with internal teams and external vendors.
• Ability to work under pressure and handle last-minute changes efficiently.

Preferred Qualifications

• Experience working with international travel bookings and visa processing.
• Familiarity with corporate travel expense tracking and reimbursement systems.
• Prior experience managing remote team travel logistics.

Compensation & Benefits

• Competitive salary based on experience.
• Travel perks and professional development opportunities.
• Access to company benefits, including health insurance and wellness programs.

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• We are searching for a talented social media manager to represent our company by building a social media presence for our brands. The social media manager will be required to run advertising campaigns and drive engagement by creating high-quality original content. You should also engage influencers, manage our community by responding to comments, and oversee our customer service across all platforms.
• To be successful as a social media manager, you should possess a wealth of pertinent marketing experience. Ultimately, a top-notch social media manager should back their expertise by creating and sharing all relevant technical documents.

What you’ll do:

• Design and implement social media strategy for mDoc. Our current platforms include Facebook and Twitter, Instagram, and LinkedIn with expansion opportunities for all. You'll also identify additional opportunities on social media (such as TikTok and Pinterest) and design a strategic approach to support mDoc’s editorial mission.
• Work with Creative Services and/or independently to create compelling text, video, and graphic social media posts.
• Monitor mDoc’s social media channels and support a strategy to respond to queries and comments and build on our engaged audience, including generating reports tracking engagement and key social metrics.
• Create a strategy to build a community of self-care enthusiast to interact in a way that supports mDoc’s goal to be the top-of-mind destination for self-care.
• Support internal content partnerships with mDoc’s properties, including the main storefront and other mDoc blogs / websites. This includes providing day-to-day support to mDoc’s business units as needed, as well as identifying and developing internal opportunities for mDoc.
• Support the communications team as needed. This may include proofing, light editing, and working in our CMS.

Requirements:

• Social media marketing experience.
• Experience developing social media strategies.
• Experience working with and developing a marketing plan.
• Ability to develop the right voice for each social media platform.
• Proven ability to build social media communities.
• Understanding of graphic design principles.
• Experience as a Brand Manager on social media.

Ability to measure the success of campaigns.

What you’ll need

• BA in English, Journalism, Communications or a related field or commensurate experience required with a Master's preferred.
• 2-5 years of experience working for a consumer-facing media outlet, including experience managing social media platforms and tools.
• Experience creating graphic posts tailored for social media platforms.
• Video experience is a plus, but not required.
• Working knowledge of AP style and able to follow an in-house style guide.
• Ability to operate in a fast-paced and dynamic environment
• An ability to flawlessly multi-task and thrive under pressure and deadlines
• Ability to balance multiple priorities, and to quickly adjust strategy and execution in the face of new information
• Excellent communication and problem-solving skills
• Highly developed intrapersonal skills
• Position may require travel

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• As a Finance Growth Specialist at mDoc, you’ll be part of the growing Finance team ensuring we develop and implement financial strategies that support the overall business objectives and long-term growth of the company. You will oversee all growth and revenue-generating activities, including budgeting, forecasting, project financial reporting, and compliance with applicable contractual provisions.
• This role is full-time and will be based in Lagos. Please ensure you are permitted to legally work in Nigeria as mDoc will not provide a work visa. You will report to our Finance Manager.

What you’ll be doing

• Act as the finance business partner, collaborating with the Growth team on project bids, proposals, and grant applications
• Prepare and manage unit economics calculations for the B2C business
• Lead the development of budgets for grant proposals and applications
• Prepare and maintain weekly P&Ls by project and business unit
• Monitor project/contract expenses against budget and approve disbursements
• Monitor and update inventory pricing on a weekly basis and manage the inventory schedule
• Lead the preparation of grant financial reports and monitor key finance deliverables by project/contract
• Manage receivables and billing by project/contract
• Manage the reconciliation of B2C subscription revenue and collaborate with the Data team for accuracy
• Update and communicate revenue recognition on a weekly basis
• Lead finance presentations to the Growth team on a bi-weekly basis - actual vs forecast/budget Provide weekly and monthly project reports
• Support overall department goals and objectives
• Fulfill other ad-hoc finance requests as requested by management

What it takes to succeed

• You have minimum 5 years accounting experience within a multinational business or top tier accounting firm, and have mastery of IFRS accounting standards (US GAAP a plus)
• You are highly proficient in MS or Google productivity tools
• You have fantastic written and spoken communication skills
• You are able to work collaboratively across departmental functions
• You have strong knowledge of internal controls and financial reporting
• You have the appetite to jump headfirst into a fast-moving, fast-growing, mission-driven team that values creativity and output
• You have the ability to turn data sets into meaningful insights
• have a CPA, CA, or ACCA qualification (or similar accounting qualification for your jurisdiction)
• While this is NOT strictly required, it would be a plus if you:
• have previous experience in a social enterprise or healthcare startup
• have experience with QBO