Jobs at the OPEC Fund for International Development

Job Profile

• The Head of Total Rewards is responsible for the design and implementation of a comprehensive, organization-wide compensation strategy that aligns with the OPEC Fund’s objectives of ensuring a fair and competitive employee rewards program.
• This role ensures that compensation and benefits policies are in line with the organization's HR strategy and enhanced on a continuous basis.
• The position oversees payroll, compensation and benefits, employee administration, and employee offboarding.
• The incumbent leads a team at the headquarters in Vienna.  

Duties and Responsibilities
Strategic Responsibilities:

• Drives continuous improvement in the Total Rewards strategy to position the OPEC Fund as an employer of choice. 
• Collaborates with the HR Director to develop and implement a modern Total Rewards strategy aligned with organizational goals. 
• Standardizes and streamline processes to enhance efficiency and effectiveness. 
• Provides expert advice on total rewards and well-being policies. 
• Leads key initiatives and projects to enhance remuneration and reward systems

Benefits Management:

• Designs, reviews, and implements benefit programs and communications
• Analyzes market trends to optimize benefits offerings
• Ensures policies align with organizational needs and recommends changes
• Conducts impact assessments for policy revisions
• Monitors benefit utilization, financial impact, and sustainability
• Serves as the escalation point for benefits inquiries and provides policy recommendations. 

Compensation & Reward Management:

• Market Analysis: Conducts salary benchmarking and provides data-driven insights
• Program Development: Implements competitive and performance-driven compensation structures
• Policy Compliance: Ensures adherence to labor laws and internal policies
• Salary Administration: Oversees payroll coordination and policy adherence
• Stakeholder Guidance: Trains HR staff and advises leadership on compensation matters
• Benefits & Allowances: Conducts periodic reviews and recommend enhancements
• Budget Planning: Supports salary, allowance, and benefits forecasting. 
• Health & Wellness: Manages and/or supports medical insurance, wellness programs, and employee support initiatives

Audit & Compliance:

• Ensure compliance with reward policies and regulatory standards
• Leads salary benchmarking, incentive plan management, and internal equity analysis
• Addresses audit findings with sustainable solutions

Policy & Procedure Development:

• Maintains and updates policies, standard procedures, and benefits documentation
• Oversees medical insurance plan reviews and renewals
• Benchmarks remuneration policies and implements new benefit programs as needed
• Ensures accurate record-keeping and serve as the escalation point for complex benefits issues

Stakeholder Engagement & Leadership:

• Represents HR in management meetings and external forums
• Oversees budget planning for total rewards
• Provides expert guidance on budget analysis and utilization
• Fosters strong partnerships with employees and managers

Team Management & Leadership:

• Leads, coaches, and mentors the Total Rewards & Well-being team
• Sets clear expectations, provides feedback, and drives high performance
• Addresses performance gaps and supports professional development
• Performs any other related tasks as assigned by the HR Director to contribute to the success of the HR function. 

Qualifications and Experience

• Master’s Degree in Human Resources, Business Administration, Economics, Mathematics, Statistics, or a closely related field with at least 10 years of relevant professional experience, of which five (5) years should have been from an international financial or development institution
• Bachelor’s degree in Human Resources, Business Administration, Economics, Mathematics, Statistics, or closely related field with at least 15 years of progressively responsible relevant experience, of which five (5) years should have been from international financial or development institution, may be considered in lieu of a Master’s degree
• At least five (5) years of managerial work experience is required
• In-depth and thorough knowledge of compensation & benefits concepts, principles of salary administration, benefits, including market best practice is required
• Experience in HR policy and HR operations is highly desirable
• Ability to work independently, apply analytical and quantitative skills to identify issues or problems
• Ability to identify and offer suggestions for improvements, and collaborate to ensure integration with other policies, systems, and practices
• In-depth knowledge of relevant technologies, business processes, or platforms is essential
• Demonstrated knowledge of HR-related areas beyond compensation and benefits to facilitate connections with the broader department and institution
• Ability to organize, prioritize, and deliver timely under high pressure
• Extensive knowledge and expertise in Total Rewards, enabling skilled operation of the OPEC Fund's HR practices, procedures, and programs is essential
• Ability to identify and diagnose needs. Ability to facilitate and implement interventions in order to address needs and drive change 
• Ability to collaborate effectively with highly diverse colleagues
• Ability to communicate clearly with diverse audiences, including non-technical audiences
• Fluent in English. Good working knowledge of Arabic, French or Spanish is an added advantage

Competencies:

• Subject Matter Knowledge - The in-depth understanding and expertise in specific fields relevant to the OPEC Fund's operations and the individual's role.
• Collaboration and Teamwork - The ability to effectively work with colleagues, stakeholders and partners to achieve shared goals.
• Customer Centricity  - The ability to focus on comprehending and addressing customer needs; consistently deliver exceptional service and foster strong, lasting customer relationships. 
• Decision making - The ability to analyze information comprehensively to make well-informed decisions; assess both immediate and long-term ramifications. 
• Problem Solving Ability - The ability to identify issues adeptly, delve into root causes, and devise pragmatic solutions; demonstrate ingenuity and resourcefulness in overcoming challenges. 
• Trustworthiness, Ethics & Governance -The ability to act with integrity and transparency; safeguard confidentiality; demonstrate ethical decision-making and interactions; to adhere to organizational regulations and ethical benchmarks, foster a culture of compliance and strong governance; ensure team members understand and adhere to protocols. 

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Job Profile

• The HR Business Support Assistant provides administrative and coordination support to the HR Director and the broader HR team.
• This role is responsible for organizing documentation for governance bodies using established templates, supporting onboarding activities, and maintaining HR systems and intranet content.
• The role also contributes to document management and process efficiency improvements using available digital tools, working closely with the rest of the HR Team across the three functions namely: People & Culture, Human Resources Business Partner and Talent Intelligence, and Total Rewards.

Duties and Responsibilities
Support to the HR Director

•  Assist the HR Director with the preparation of briefing materials, talking points, and background information using standardized formats
• Coordinate inputs and follow-ups on strategic HR initiatives led by the Director
• Monitor timelines and follow up on deliverables and timelines for the Director’s office
• Use available digital and AI tools to organize and retrieve documents efficiently

Governance & Committee Documentation:

• Prepare and format HR submissions for Governing Board and Committee meetings
• Ensure timely collection and review of materials in line with organizational standards for completeness and compliance
• Liaise with internal contributors to gather required inputs and contribute to completeness and accuracy of documentation

Administrative & Operational Coordination:

• Support the implementation of HR programs such as workforce planning, performance reviews, and internal mobility
• Maintain the HR document repository and ensure version control
• Coordinate HR-related actions and follow-ups with internal stakeholders

Onboarding & Integration:

• Coordinate onboarding logistics and documentation for new hires 
• Act as a liaison between HR and new staff to ensure smooth onboarding experience
• Track onboarding progress and follow up on outstanding actions

HR Intranet & Internal Communication:

• Maintain and update the HR intranet page with accurate and timely content
• Draft and disseminate internal HR announcements and updates
• Collect and organize content from various HR units for internal communication

Process Improvement & Quality Assurance:

• Support efforts to streamline HR administrative processes and improve efficiency
• Support initiatives to enhance data quality and consistency in HR systems and documentation
• Develop and maintain templates and tools to support HR operations
• Use available digital and AI tools for document organization and retrieval

Team Collaboration & Backup: 

• Provide operational support to other HR team members as needed
• Serve as a backup during absences or peak periods
• Provide (administrative) support to HR projects and initiatives
• Any other duties as required by the Director, Human Resources or the Chief Administrative Officer 

Qualifications and Experience

• Bachelor’s Degree in Human Resources, Public Administration, Political Science, Business, or a related field.
• A minimum of eight (8) years of relevant administrative experience in HR coordination, project management, research, or governance support roles  
• At least 3 years of this experience should have been within an international organization, multilateral development bank (MDB), or international development institution, preferably in HR is an asset
• Fluent in English. Good working knowledge of Arabic, French or Spanish is an added advantage.

Competencies:

• Collaboration and Teamwork - Ability to effectively collaborate with colleagues, stakeholders (internal and external), and partners from diverse backgrounds, cultures, and perspectives to achieve shared goals.
• Effective Communication - Ability to articulate ideas and information clearly and persuasively across various channels and audiences, integrate communication best practices, and ensure messages are tailored, culturally sensitive, and impactful, promoting active listening and feedback mechanisms.
• Results-Orientation - Ability to effectively achieve results through proactive ownership, decisive action and strategic planning. ensuring goals are met within specified timeframes and in alignment with OPEC Fund’s strategic direction
• Learning Agility and Adaptability - Ability to swiftly learn, unlearn, and adapt to changing circumstances and emerging challenges, with a commitment to continual growth through embracing new ideas, technologies, updating functional expertise, and facilitating organizational resilience
• Stakeholder and Impact Focus - Ability to prioritize and address the needs and expectations of diverse stakeholders to achieve sustainable impact through stakeholder mapping, ensuring effective relationship management, transparent and timely communication, and aligning their contributions with OPEC Fund’s mission to deliver long-term, positive outcomes
• Accountability - Ability to take responsibility for one's actions, decisions, and their outcomes, demonstrating integrity and reliability, adhering to established internal controls, setting clear expectations, and maintaining a high standard of ethical behavior.