Jobs at Tempkers Limited

Key Responsibilities

• Develop and implement a results-driven social media strategy aligned with brand goals.
• Oversee daily content planning, scheduling, and posting across various platforms .
• Ensure all customers enquiries are responded to in lead time. I.e. within 1hour.
• Monitor trends in the industry to create innovative and engaging content.
• Manage and optimize paid social media campaigns to increase reach, engagement, and conversions.
• Collaborate with influencers and brand ambassadors to expand brand reach.
• Monitor, analyze, and report on social media performance using insights and analytics tools.
• Identify trends, measure ROI, and optimize strategies based on data-driven insights.
• Track competitor activity and adjust strategies to maintain a competitive edge.
• Coordinate with sales team to highlight new launches, promotions, and brand initiatives.
• Ensure all content aligns with brand voice, values, and guidelines.
• Engage with followers, respond to comments/messages and foster an interactive brand community
• Work closely with content creators, designers and influencers to develop quality visuals and videos.

Requirements

• Candidates should possess a Bachelor's Degree in a related field with 4 - 6 years of experience.

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Job Description
The Education / Training Coordinator Is Responsibilities For:

• Holding weekly training with all new staff, 3 times a week (Nigerian & International stores)
• Weekly, periodic training & revisions with all old staff
• Possessing adequate knowledge of all skin issues and ability to impact same knowledge to sales representatives through organizes training
• Conducting monthly test (twice a month) for all retail team member (for local & international stores and Wuye office)
• Conduct weekly individual stores to all outlets
• Ability to help sales representatives generate better sales using the various sales technique and conversion skills
• Helping the sales representatives sell out alternative products when the ‘products that sell themselves’ are not available.
• Check stores chat via ultra-viewer and assist them close deals.
• Assist store when necessary to channel their complaint to adequate authority especially on the unavailability of products.
• Review the previous training materials based on the complaints from clients and team members.
• Develop various training materials based on the complaints from clients and team members.

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Responsibilities

• Sales generation and conversion: Close sales and ensure customer satisfaction.
• Up-selling & Cross-selling: Actively look for opportunities to up-sell and cross-sell additional products to clients.
• Sales Target Achievement: Consistently meet and exceed monthly and annual sales targets and quotas.
• Prospecting & Lead Generation: Identify and prospect new customers through various channels (cold calls, messages and referrals) to build a healthy sales pipeline.
• Client Engagement: Develop and maintain strong relationships with existing and potential customers to understand their needs and provide solutions.
• Receive calls from 3cx phone
• Recommend Products based on clients inquiry and skin issues and give instructions on how to use products.
• Take down clients order using the Order Taking Form and forward to Orders Department for processing.
• Respond to Whatsapp messages, Instagram messages and upload Whatsapp status daily with products that are available.
• Fill Notify me form for clients when the products are out of stock and forward to Client Retention Department, Client Success Supervisor and Inventory Department.
• Fill refund form when necessary and forward to supervisor.
• Follow up on orders taken to ensure it is dispatched timely to the clients.
• Resolution of customer complaints and escalation of client issues to supervisors.
• Provide product and service information to customers.
• Transfer calls to Stores if needed.
• Ensure to greet the client properly, tell them your name and get their details.
• Follow up on already placed orders.
• Send daily total sales report to Boss and management.

Requirements

• Interested candidates should possess a Bachelor's Degree with 1 - 2 years relevant experience

go to method of application »

Responsibilities

• Sales generation and conversion: Close sales and ensure customer satisfaction.
• Up-selling & Cross-selling: Actively look for opportunities to up-sell and cross-sell additional products to clients.
• Sales Target Achievement: Consistently meet and exceed monthly and annual sales targets and quotas.
• Prospecting & Lead Generation: Identify and prospect new customers through various channels (cold calls, messages and referrals) to build a healthy sales pipeline.
• Client Engagement: Develop and maintain strong relationships with existing and potential customers to understand their needs and provide solutions.
• Receive calls from 3cx phone
• Recommend Products based on clients inquiry and skin issues and give instructions on how to use products.
• Take down clients order using the Order Taking Form and forward to Orders Department for processing.
• Respond to Whatsapp messages, Instagram messages and upload Whatsapp status daily with products that are available.
• Fill Notify me form for clients when the products are out of stock and forward to Client Retention Department, Client Success Supervisor and Inventory Department.
• Fill refund form when necessary and forward to supervisor.
• Follow up on orders taken to ensure it is dispatched timely to the clients.
• Resolution of customer complaints and escalation of client issues to supervisors.
• Provide product and service information to customers.
• Transfer calls to Stores if needed.
• Ensure to greet the client properly, tell them your name and get their details.
• Follow up on already placed orders.
• Send daily total sales report to Boss and management.

Qualifications

• Candidates should possess a Bachelor's Degree 
• 1 - 2 years work experience.