Jobs at Strivo Labs

Responsibilities

• Managing social media pages for the brand and its clients.
• Driving engagement on social media platforms.
• Designing and implementing social media strategies that align with business goals.
• Generating and posting engaging content as agreed (videos, reels, pictures etc.).
• Engaging followers, responding to enquiries on time and monitoring comments/customer reviews.
• Collaborating with other teams (design, copywriting etc.) to plan, develop, implement and monitor content calendars for managed brands.
• Monitoring brand sentiment and audience feedback.
• Providing insights for decision making.
• Carrying out periodic research to provide insights on trends, new features etc. in the social media space.
• Presenting strategies, reports and insights to management and clients as required.
• Developing and executing always-on and tactical campaigns for managed brands that meet business objectives and achieve set KPIs.

Key Performance Indicators

• Ability to meet set targets and KPIs as agreed.
• Growth of all managed pages as agreed.
• Ability to meet timelines and deadlines.
• Ability to collaborate effectively within a team.
• Ability to adhere to platform regulations.
• Ability to post error-free and engaging content.
• Ability to adhere to client’s tone of voice.

Qualifications & Requirements

• First degree in communications, marketing or any relevant social science course.
• Relevant certifications and professional memberships will be an added advantage.
• Minimum of 7 years experience in social media management/digital marketing.
• Proven track record of developing and implementing successful social media strategies and campaigns.
• Strong analytical and problem-solving skills.
• Ability to multitask and manage multiple projects in a fast-paced environment.
• Team player with excellent collaboration and interpersonal skills.
• Attention to detail and accuracy in all aspects of social media management.
• Experience with social media advertising (e.g., Meta Business Suite, LinkedIn Ads) etc.

Core Competencies

• A sound understanding of social media platforms (Instagram, Facebook, X (Formerly Twitter), LinkedIn, TikTok, Snapchat, YouTube etc).
• A sound understanding of research and insights tools.
• A sound understanding of social media marketing tools.
• Strong verbal and written communication skills.
• Strong brand storytelling skills.
• Strong presentation skills.

Direct Reports:

• Social Media Executives
• Social Media Interns

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About the Role

• We are recruiting an Operations Manager on behalf of a fintech client focused on delivering innovative financial services and digital payment solutions.
• The Operations Manager will be responsible for overseeing daily operational activities, optimizing internal processes, and ensuring the efficient delivery of financial products and services.
• This role requires strong operational leadership, experience in financial services or fintech environments, and the ability to manage cross-functional teams while maintaining high service standards.

Key Responsibilities
Operations Management:

• Oversee the day-to-day operational activities of the organization to ensure efficiency and smooth service delivery.
• Develop and implement operational processes and policies that support business objectives.
• Monitor and improve operational performance across key business functions.

Process Optimization:

• Identify opportunities to streamline workflows, improve efficiency, and reduce operational risks.
• Implement systems and procedures to improve productivity and service quality.
• Ensure operational processes are aligned with company goals and industry best practices.

Team Leadership:

• Manage and supervise operational staff, providing guidance, training, and performance oversight.
• Foster a culture of accountability, collaboration, and continuous improvement within the operations team.

Compliance & Risk Management:

• Ensure operations comply with financial regulations, internal policies, and industry standards.
• Monitor operational risks and implement mitigation strategies.
• Work closely with compliance and risk teams to maintain regulatory adherence.

Stakeholder Collaboration:

• Collaborate with product, technology, sales, and finance teams to ensure seamless operational execution.
• Support the launch and scaling of new financial products and services.

Reporting & Performance Monitoring:

• Track operational metrics and prepare reports on performance, efficiency, and service delivery.
• Use data insights to drive operational improvements and strategic decisions.

Requirements

• 5+ years of experience in operations management, preferably in fintech, banking, or financial services.
• Strong understanding of financial operations, payment systems, or digital financial services.
• Proven ability to manage teams and improve operational efficiency.
• Strong analytical, organizational, and problem-solving skills.
• Experience implementing operational processes and performance frameworks.
• Excellent communication and stakeholder management skills.
• Ability to thrive in a fast-paced and evolving business environment.

Preferred Experience:

• Experience working in fintech startups or digital financial services companies.
• Familiarity with payment systems, lending operations, or financial product operations.
• Experience working with operational dashboards, data analysis tools, or process automation systems.

What Success Looks Like:

• Efficient and scalable operational processes.
• Improved service delivery and customer experience.
• Strong collaboration between operational and technical teams.
• Reduced operational risks and improved performance metrics.

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About the Role

• We are seeking an experienced and analytical Risk Manager to lead the identification, assessment, monitoring, and mitigation of risks across the organization.
• The ideal candidate will have a strong background in the financial services industry and a deep understanding of risk frameworks, regulatory requirements, and financial risk management practices.
• The Risk Manager will play a critical role in safeguarding the organization by ensuring effective risk governance, strengthening internal controls, and supporting strategic decision-making through proactive risk assessment.

Key Responsibilitie
Risk Identification & Assessment:

• Identify, assess, and evaluate key risks across the organization including credit risk, operational risk, financial risk, and regulatory risk.
• Develop and maintain a comprehensive enterprise risk management (ERM) framework.
• Conduct risk assessments across business units to identify vulnerabilities and potential exposure.

Risk Monitoring & Reporting:

• Establish risk monitoring processes and maintain risk registers.
• Track key risk indicators (KRIs) and ensure early identification of emerging risks.
• Prepare regular risk reports and dashboards for senior management and executive leadership.
• Provide actionable insights to mitigate potential financial and operational risks.

Policy Development & Governance:

• Develop, implement, and maintain risk management policies, procedures, and frameworks.
• Ensure adherence to internal risk controls and governance standards.
• Support the development of risk appetite frameworks aligned with organizational objectives.

Regulatory Compliance:

• Ensure compliance with financial industry regulations and regulatory requirements.
• Monitor regulatory changes and assess their impact on business operations.
• Work closely with compliance teams to ensure policies and processes meet regulatory standards.

Internal Controls & Risk Mitigation:

• Design and strengthen internal controls to reduce operational and financial risks.
• Support internal audit processes and implement corrective actions where necessary.
• Collaborate with business units to implement effective risk mitigation strategies.

Cross-Functional Collaboration:

• Work closely with Finance, Compliance, Credit Risk, Operations, and Technology teams.
• Provide guidance and training to staff on risk management best practices.
• Support senior leadership in making informed risk-aware business decisions.

KPIs & Performance Indicators

• Effectiveness of risk mitigation strategies
• Compliance with regulatory standards
• Timely risk reporting and risk register updates
• Reduction in operational and financial risk incidents
• Successful implementation of risk management frameworks.

Required Qualifications

• Bachelor’s Degree in Finance, Risk Management, Economics, Business Administration, or related field.
• 6 – 10+ years of experience in risk management within the financial services, banking, fintech, or insurance industry.
• Strong understanding of enterprise risk management frameworks and financial risk controls.
• Experience with credit risk, operational risk, and regulatory risk management.
• Strong knowledge of financial industry regulations and compliance standards.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong experience with risk reporting, risk registers, and control frameworks.

Preferred Qualifications:

• Professional certifications such as FRM (Financial Risk Manager), PRM, CFA, or relevant risk certifications.
• Experience working within regulated financial institutions.
• Knowledge of risk modeling, data analytics, and financial risk assessment tools.
• Exposure to digital financial services or fintech platforms is an advantage.

Core Competencies:

• Strong analytical and risk assessment capability
• Strategic thinking and decision-making
• Regulatory awareness and compliance knowledge
• Excellent stakeholder management
• Strong reporting and documentation skills
• High attention to detail and integrity.

What Success Looks Like:

• Strong risk governance across the organization
• Early identification and mitigation of key risks
• Improved internal control environment
• Strong compliance with regulatory expectations
• Risk-informed decision-making across leadership teams.

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Role Overview

• The Lead Software Engineer will be responsible for leading the technical design, development and delivery of fintech and financial systems projects delivered by Strivo Labs.
• This role combines hands-on engineering, technical leadership and system architecture oversight, ensuring that platforms are built to high standards of security, scalability and reliability.

The Lead Engineer will work closely with:

• Technical Product Managers
• Software engineers and DevOps teams
• Client technical teams
• External integration partners to deliver secure, high-performance financial technology platforms.

Key Responsibilities
Technical Architecture & System Design:

• Design and oversee system architecture for fintech platforms and digital financial services systems
• Define best practices for backend development, APIs and platform infrastructure
• Ensure systems are built for scalability, resilience and high availability
• Guide architectural decisions around data models, system integrations and cloud infrastructure

Engineering Leadership:

• Lead and mentor software engineers across backend, frontend and platform development
• Establish engineering standards, coding practices and technical documentation
• Review code and ensure adherence to security and performance best practices
• Provide technical guidance to the development team during implementation

Platform Development:

• Lead the development of backend services, APIs and platform components
• Support the development of financial transaction systems, integration services and platform infrastructure
• Ensure secure handling of sensitive financial and customer data
• Support the implementation of authentication, encryption and security protocols

System Integrations:

• Design and oversee integrations with financial systems, payment infrastructure and third-party services
• Support integrations with banking systems, payment gateways and financial APIs
• Ensure reliable and secure communication between systems

DevOps & Infrastructure Collaboration

• Work closely with DevOps engineers to ensure robust infrastructure and deployment pipelines
• Support CI/CD pipeline implementation and system monitoring
• Ensure platform stability and operational readiness for production environments

Technical Delivery:

• Work with the Technical Product Manager to translate product requirements into technical implementation plans
• Estimate engineering timelines and guide development planning
• Identify technical risks and propose solutions
• Ensure projects are delivered on schedule and to a high technical standard

Required Skills & Experience
Engineering Experience

• 7+ years experience in software engineering
• Proven experience designing and delivering scalable backend systems
• Experience building API-driven platforms and distributed systems
• Experience leading engineering teams or acting as a senior technical lead.

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About the Role

• We are seeking an experienced Engineering Manager with 5+ years of experience in fintech or e-commerce environments, and strong expertise in solution architecture, developer relations, and CI/CD practices.
• The ideal candidate will lead engineering teams, drive technical execution, and ensure the delivery of secure, scalable, and high-performing systems aligned with business goals.

Key Responsibilities
Engineering Leadership:

• Lead, mentor, and manage a team of software engineers, fostering a culture of high performance and continuous improvement.
• Drive engineering best practices, including code quality, testing, and documentation.
• Oversee hiring, onboarding, and performance management of engineering team members.

Technical Strategy & Architecture:

• Contribute to and guide solution architecture decisions for scalable and secure fintech systems.
• Ensure systems are designed for performance, reliability, and scalability.
• Collaborate with technical leads and architects on system design and technology selection.

Delivery & Execution:

• Oversee the end-to-end software development lifecycle, from planning to deployment.
• Ensure timely delivery of features and projects aligned with business priorities.
• Work closely with product and business teams to translate requirements into technical solutions.

DevOps & CI/CD:

• Drive the adoption and optimization of CI/CD pipelines to improve deployment speed and reliability.
• Promote automation, monitoring, and continuous integration practices across teams.
• Ensure strong DevOps practices for efficient and stable system operations.

Developer Relations & Collaboration:

• Foster strong collaboration between engineering teams and other business units.
• Support developer productivity through tooling, documentation, and internal knowledge sharing.
• Act as a bridge between engineering, product, and external stakeholders where necessary.

Performance & Monitoring:

• Implement systems for monitoring application performance, uptime, and reliability.
• Use data and metrics to drive continuous improvement across engineering processes.

Requirements

• 5+ years of experience in software engineering within fintech or e-commerce environments
• Proven experience in an Engineering Manager or Technical Lead role
• Strong knowledge of solution architecture and system design
• Experience with CI/CD pipelines and DevOps practices
• Solid understanding of modern software development frameworks and cloud environments
• Experience leading and scaling engineering teams
• Strong problem-solving and decision-making skills
• Excellent communication and stakeholder management abilities

Preferred Experience:

• Experience building financial systems, payment platforms, or digital products
• Familiarity with microservices architecture and API-driven systems
• Experience with cloud platforms (AWS, Azure, or GCP)
• Exposure to high-growth startup or scale-up environments

What Success Looks Like:

• High-performing engineering team delivering scalable and reliable fintech products
• Efficient and well-structured development and deployment processes
• Strong alignment between engineering, product, and business goals
• Continuous improvement in system performance, reliability, and delivery speed