Jobs at St Dominic Catholic Hospital

Job Summary

• The Hospital Front Desk Officer is the first point of contact for patients, visitors, and healthcare providers.
• This role is responsible for providing exceptional customer service, managing patient registration, scheduling appointments, and ensuring seamless communication between patients, families, and hospital staff.

Key Responsibilities
Patient Registration:

• Greet patients, visitors, and healthcare providers in a professional and friendly manner.
• Register patients, verify insurance information, and obtain necessary consent.
• Ensure accurate and complete patient demographic information.

Scheduling Appointments:

• Schedule appointments for patients, ensuring timely and efficient scheduling.
• Coordinate with healthcare providers and other departments to ensure availability.

Customer Service:

• Provide exceptional customer service, responding to patient inquiries and concerns.
• Resolve patient complaints and issues in a timely and professional manner.

Communication:

• Communicate effectively with patients, families, healthcare providers, and hospital staff.
• Ensure seamless communication between departments and teams.

Data Entry and Record-Keeping:

• Accurately enter patient information into hospital systems.
• Maintain accurate and up-to-date patient records.
• Assist customers/patients with their transactions and reports

Security and Emergency Procedures:

• Follow hospital security protocols and emergency procedures.
• Report any security concerns or incidents to management.

Requirements

• High School Diploma or equivalent required; Associate's or Bachelor's Degree preferred.
• 1-5 years of experience in customer service, healthcare, or a related field.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.
• Basic computer skills and knowledge of hospital software systems.

Work Environment:

• Front office setting with frequent interaction with patients, visitors, and healthcare providers.
• May require working evenings, weekends, or holidays.

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Job Summary

• The Cashier is responsible for processing patient payments, managing cash, card and credit transactions, and providing excellent customer service to patients and visitors.

Key Responsibilities
Patient Payments:

• Process patient payments, including cash, cards, and insurance claims.
• Ensure accurate and timely posting of payments to patient accounts.

Cash Handling:

• Manage cash drawer, ensuring accurate counting and reconciliation of cash.
• Balance the cash drawer at the end of each shift.

Customer Service:

• Provide excellent customer service to patients and visitors.
• Respond to patient inquiries and concerns regarding billing and payments.

Data Entry:

• Accurately enter payment information into hospital systems.

Cash and Card Transactions:

• Process card transactions, ensuring accurate and secure processing.

Reconciliation:

• Reconcile cash and credit transactions at the end of each shift.

Security and Compliance:

• Follow hospital security protocols and compliance procedures.

Requirements

• High school diploma or equivalent required.
• 1-5 years of experience in cash handling or customer service.
• Basic computer skills and knowledge of hospital software systems.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment and prioritize multiple tasks.

Work Environment:

• Front office setting with frequent interaction with patients and visitors.
• May require working evenings or weekends.

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Job Description

• A Medical Laboratory Scientist (MLS) is a healthcare professional responsible for conducting complex tests and analyses on patient samples, such as blood, tissue, and body fluids, to help diagnose and treat diseases.

Key Responsibilities

• Conducts laboratory tests and procedures to detect, identify, and quantify various substances in patient samples
• Analyzes and interprets test results, and reports findings to healthcare professionals
• Operates and maintains laboratory equipment, ensuring accuracy and precision of results
• Develops and validates new testing methods and procedures
• Participates in quality control and quality assurance activities
• Collaborates with healthcare teams to provide accurate and timely laboratory results

Requirements

• Bachelor's Degree in Medical Laboratoryor related field
• Professional certification (e.g., MLS, MLT, or equivalent)
• Strong analytical and problem-solving skills
• Attention to detail and accuracy
• Effective communication and teamwork skill.

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Job Summary

• The Personal Assistant (PA) provides administrative support to the Hospital Administrator, ensuring the smooth operation of the office and facilitating effective communication.

Key Responsibilities

• Manage the Hospital Administrator's schedule, including scheduling meetings and appointments.
• Prepare and distribute correspondence, reports, and other documents.
• Handle confidential and sensitive information with discretion.
• Coordinate travel arrangements, meetings, and events.
• Provide administrative support, including answering phone calls, responding to emails, and managing paperwork.
• Maintain accurate records and databases.
• Develop and implement administrative processes to improve efficiency.
• Liaise with staff, patients, and external stakeholders as required.

Requirements

• Interested candidates should possess a Bachelor's Degree with 2 - 5 years of work experience.
• Strong administrative and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to maintain confidentiality and handle sensitive information.
• Proficiency in Microsoft Office and other administrative software.
• Previous experience as a PA or in a similar role.

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Job Description
A Registered Midwife provides comprehensive nursing care to patients, including

• Antenatal Care: Monitoring pregnant women, providing information, emotional support, and reassurance
• Delivery Care: Assisting women in labor, administering medication, and monitoring fetal well-being
• Postnatal Care: Providing care and support to new mothers and their babies

Responsibilities

• Patient Assessment: Assessing care requirements and writing care plans
• Medication Administration: Administering medication and monitoring treatment progress
• Education and Support: Providing education and support to patients and their families
• Record Keeping: Maintaining accurate patient records

Requirements

• Qualifications: Registered Nurse/Midwife with a valid practicing license
• Experience: Minimum 1 - 7 years of experience in nursing/midwifery, preferred
• Skills: Strong communication and interpersonal skills, ability to work effectively in a collaborative environment
• Work Environment: Registered Midwives work in hospitals, clinics, and community settings, providing care to women and newborns.