Jobs at Rosabon Financial Services

Job Description

• As the Team Lead for Product Managers within our financial service organization, you will be responsible for overseeing a team of Product Managers and driving the development, enhancement, and management of our product portfolio.
• This role requires strong leadership skills, strategic thinking, and a deep understanding of financial services to ensure the team delivers market-leading solutions.
• The Team Lead for Product Managers plays a crucial role in guiding the strategic direction of the product portfolio.
• This position involves leading the team in strategic planning, market analysis, product packaging, and financial modeling, with a focus on ongoing portfolio rationalization and driving consumer intelligence for informed decision-making.

Responsibilities

• Team Leadership and Management; Lead, mentor, and manage a team of Product Managers provide guidance to team members and foster a collaborative team environment focused on innovation and excellence.
• Product Strategy and Development; Execute the strategic vision for the product portfolio in alignment with organizational goals, conduct market research and competitor analysis to identify opportunities, trends, and potential risks, and develop and propose comprehensive product strategies, providing market outcome projections for informed decision-making.
• Product Lifecycle Management; Oversee the entire product lifecycle, Develop and maintain detailed product requirement documents, and implement effective product launch strategies
• Performance Monitoring and Analysis; Establish key performance indicators (KPIs) for products and regularly assess product performance against set benchmarks. Analyze market trends, customer feedback, and performance data to make informed decisions and recommendations for product improvements.
• Financial Modelling; Undertake financial modeling for products or services and target markets, fostering a deep understanding of the relationships between the product and its market. Conduct comprehensive financial modelling to analyze and project the financial performance of products and target markets. This includes forecasting revenues, assessing costs, performing investment appraisals, sensitivity analysis, scenario planning, and integrating product-related financial models into organizational budgeting and forecasting processes.
• Regulatory Compliance; Stay abreast of regulatory changes affecting products and ensure compliance with industry standards and Work closely with legal and compliance teams to navigate regulatory challenges and maintain a thorough understanding of industry regulations.
• Cross-functional collaboration; Collaborate with the Software team to ensure seamless integration and functionality of product applications. Work closely with relationship managers, financial advisors, and other stakeholders to understand client needs and feedback. Collaborate with sales and marketing teams to create effective go-to-market strategies, promotional materials, and sales training.  Foster strong relationships with internal departments to facilitate effective communication and coordination.
• Research Tools and Methods; Develop and adopt research tools, sources, and methods that contribute to the business's product marketing management intelligence.
• Reporting and Recommendations; Generate reports and make recommendations to the Product team, serving as guidance for decision-making regarding new and existing products.

Requirements

• Bachelor’s Degree in Finance, Business, or a related field. Relevant certifications (e.g., CFA, CFP) is a plus.
• Proven experience (6+ years) in product management within the financial services sector, with a knowledge of wealth management products.
• Strong understanding of financial markets, investment products, and regulatory frameworks.
• Excellent analytical, strategic thinking, and problem-solving skills.
• Exceptional communication and interpersonal skills to collaborate effectively with diverse stakeholders.
• Proven ability to manage multiple projects simultaneously and meet tight deadlines.
• Familiarity with agile development methodologies is an advantage.
• Finance Skills
• Leadership and Team Management
• Analytical and Product Strategy skills
• Spreadsheet skills: proficiency in using spreadsheets for financial modeling and analysis.

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Responsibilities
Leadership / Supervisory Role:

• Provide visionary leadership to the accounting and finance departments.
• Lead the company's financial accounting, reporting, and control activities in adherence to best practices and statutory requirements.
• Establish and maintain strong working relationships with external parties, including customers, vendors, regulators, and external auditors.
• Supervise end-of-period processes, ensuring timely analysis of business performance, budgets, and forecasts. Motivate, develop, and align the departmental culture and vision, taking full responsibility for the prompt conclusion of all deliverables in the accounts & finance department.
• Ensure the timely delivery of high-quality Management and Annual Audited Statements of Accounts. Financial Analysis and Reporting:
• Lead the accounts department in preparing periodic Management and Statutory financial reports.
• Collaborate with external auditors for the delivery of Audited Financial statements.
• Oversee the preparation and monitoring of the business's annual budgets, driving ad hoc projects to improve process efficiency.
• Proactively engage in implementing audit findings to enhance overall financial performance.
• Supervise the documentation of all financial books and records.
• Prepare periodic financial reports reflecting the company's revenue and expenses, delivered to the Chief Finance Officer/ED, Finance & Admin.
• Prepare reports on accounting-related matters, including taxation, accompanied by proactive advice and recommendations. Strategic Decision-Making:
• Provide crucial financial insights for strategic decision-making.
• Contribute to the development and achievement of the company's goals.

Policy Formation:

• Create and enhance financial policies and procedures across the accounts and finance department.
• Ensure consistency in procedures and policies, aligning them with the business's overall goals and objectives.
• Ensure compliance with the business's internal corporate framework policies and finance manuals.

Tax & Compliance:

• Legally minimize required taxes by studying regulations and presenting strategies to the management.

Requirements

• Bachelor’s Degree in Accounting, Finance, Business, Economics, or related fields.
• Minimum of 7 years’ experience in the field, preferably in the Financial Services industry.
• Internationally recognized accounting professional qualifications (ACA CPA, ACCA, and CMA).
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Well-developed accounting skills and knowledge of IFRS.
• High level of integrity and ethical behavior.
• Proven record of leading and developing subordinates.
• Strong ability to prioritize, multi-task, and delegate.
• Solid team player with high energy and a proactive, results-driven attitude.
• Proactive, resourceful, and hands-on with good initiative.

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Summary and Scope

• The Product Support Officer plays a pivotal role in ensuring the seamless development, deployment, and support of products within the organization.
• Collaborating closely with cross-functional teams, this role is responsible for providing support in managing product requirement documents, supporting pre and post-deployment activities and monitoring adherence to product policies.
• Additionally, the Product Support Officer is instrumental in driving market research efforts, analyzing data, and presenting findings to aid decision-making processes.

Duties and Responsibilities
Collaboration and Support:

• Work closely with relevant Product team members to provide support services for team projects, ensuring product requirements are accurately implemented.
• Support pre and post-product deployment activities to facilitate smooth transition and resolve any issues that may arise.
• Collaborate with Marketing, Customer Engagement, and Sales teams to provide second-level support aimed at continuously improving the marketing lifecycle.

Documentation Management:

• Manage product requirement documents (PRDs) to ensure they are up to standard and readily available to all stakeholders.
• Ensure product models are maintained to meet implementation goals and standards.Monitor and enforce adherence to guiding product policies and goals.

Customer Experience Enhancement:

• Monitor the customer experience for users of products, overseeing continuous improvements to enhance user satisfaction.
• Identify and address any issues or concerns raised by customers to improve overall product quality and usability

Product Portfolio Management:

• Manage and remove obsolete products from the portfolio to streamline offerings and maintain relevance in the market.
• Initiate and support market research efforts to gather insights into customer needs, preferences, and market trends

Analysis and Reporting:

• Complete all necessary work to support market research needs, including data collection, analysis, and interpretation.
• Prepare and present reports containing necessary analysis and project insights to key stakeholders.

Key Performance Indicator:

• Effectiveness of products developed
• Quality of market evaluation done to achieve teams’ objectives
• Quality and effectiveness of PRDs
• Quality of analysis done to aid decision making
• Quality, Accuracy, and Timeliness of reports

Required Experience and Skills

• Proven experience (1- 2 years at least) in product support role.
• Having the experience within the financial services sector is an added advantage.
• Good understanding of financial markets, investment products, and regulatory frameworks.
• Good analytical, strategic thinking, and problem-solving skills.
• Exceptional communication and interpersonal skills to collaborate effectively with diverse stakeholders.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Familiarity with agile development methodologies is an advantage.
• Experience with Product lifecycle Analysis and voice of customer (VOC)
• Good knowledge and use of existing software packages (Power BI and Microsoft Excel).

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Job Summary

• The primary goal of the Officer is to drive an organization's digital success and ensure its continued relevance in a rapidly evolving digital landscape.
• This requires strong leadership, strategic thinking, and the ability to navigate complex organizational structures and stakeholder relationships.

Responsibilities

• Developing and implementing a digital strategy that aligns with the organization's overall business strategy and goals.
• Leading the organization's digital transformation efforts, including changes to business processes, culture, and organizational structure.
• Identifying and implementing new technologies and digital solutions that enable the organization to operate more efficiently, improve customer experience, and drive growth.
• Ensuring the organization's digital assets are secure and protected against cyber threats.
• Leveraging data and analytics to drive insights, inform decision-making, and identify new opportunities for growth and innovation.
• Building and managing cross-functional teams to execute digital initiatives.
• Collaborating with other executives to ensure the organization's overall success and growth.
• Staying up-to-date with industry trends and emerging technologies to keep the organization at the forefront of digital innovation.

Requirements

• Minimum of a Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree in Business Administration (MBA) or a related field is an added advantage
• Minimum of 3 years of experience in digital strategy development and execution, with a proven track record of driving digital transformation in a complex organization.
• Experience in the finance industry or a related field. They should have a deep understanding of the finance industry's digital landscape and be familiar with the latest digital trends and technologies.
• Strong technical skills and be familiar with digital technologies, including cloud computing, artificial intelligence, data analytics, and cybersecurity.
• Strong leadership skills and be able to lead and motivate teams to achieve digital transformation objectives, excellent communication skills, both written and verbal, to effectively communicate with stakeholders across the organization.
• Relevant certifications in digital technologies, such as AWS Certified Solutions Architect, Certified Information Systems Security Professional (CISSP), or Certified Data Management Professional (CDMP) will be an added advantage.

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Job Summary

• The Portfolio Risk Officer shall actively monitor, assess and report risk factor variables in a prioritized manner as they impact our operational and credit risk activities.
• Trend tracking, risk registering, risk scoring and risk reporting shall be a central focus of all job functions.
• In addition, the officer shall understand risks associated with all product portfolios and create corresponding reports on portfolio age analysis, and portfolio value erosion/creation directly related to the time value of account receivables documenting the same accordingly to present to the line manager.
• He/she is also responsible for monitoring the accurate and timely reporting of all receivable repayments into the enterprise software system.

Duties & Responsibilities

• Client Experience Management Unit Leads sheet provision
• Credit Bureau Reporting - BiWeekly
• Credit Bureau Reports updates - Daily
• Credit Bureau Report validation response
• Validation and comparison of bank statement report and Bank ledger report (for recovery and collections unit)
• All ERP reports are validated by comparison of values of the same variables amongst different reports.
• Collections postings log report portfolio performance trend charting and recording
• Protracted periods (3 years and above)
• Support research into business expertise areas
• Validation of collections weekly report with bank ledger report
• Monitoring of portfolio age analysis
• Credit risk register and risk score card recording / reporting.

Qualifications / Requirements

• A Bachelor's Degree in any relevant field
• Minimum of 1-year working experience in any data management or similar field
• Good understanding of industry laws and regulations
• Ability to present and communicate analysis and recommendations
• Ability for quick comprehension and summarization of large data for dynamic reporting.

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Scope and Impact

• The candidate will be tasked with the responsibility of selling various loan products. He/ She will act as liaison between customers and our financial institution and will help qualified applicants acquire loans in a timely manner.

Job Summary

• The Rosabon Sales Executive is required to collect and prepare all materials needed to process transactions (loans and investments).
• He/ She will also responsible for reviewing loan applications evaluating the potential risks of granting loans to applicants.

Duties & Responsibilities

• Evaluate credit worthiness by processing loan applications and documentation within specified limits
• Interview applicants to determine financial eligibility and feasibility of granting loans
• Determine all applicable ratios and metrics and set up debt payment plans
• Communicate with clients either to request or to provide information
• Justify decisions (approvals/rejections) and report on them
• Complete loan contracts and counsel clients on policies and restrictions
• Review loan agreements to ensure that they are complete and accurate according to policy
• Update account records, Compute payment schedules and transactions on ERP
• Confer with underwriters to aid in resolving loan application problems.
• Update job knowledge on types of loans and other financial services
• Assess customer needs, explore all options and introduce different types of loans
• Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
• Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
• Operate in compliance with laws and regulations and adhere to lending compliance guidelines
• Deposit mobilization to meet set targets.

Qualifications / Requirements

• Candidates should possess a BSc Degree in Finance, Economics or a related field
• Proven working experience as a Loan Officer
• Familiarity with computers and banking applications/software
• Solid understanding of direct/indirect lending products and practices
• Customer satisfaction orientation and sales competencies
• Ability to work in a goal oriented environment and meet set target.

Key Performance Indicators:

• Meet Set Monthly loan and investment Targets
• Reduced number of Non-Performing loans
• Customer retention rate of minimum 90% across loan and investment products.