Jobs at Reftop Homes Limited

Key Responsibilities

• Draft, review, and manage legal documents including contracts, agreements, MoUs, deeds, and compliance filings
• Ensure compliance with applicable laws, regulations, and internal policies across all business units
• Support property transactions by conducting due diligence, reviewing title documents, and advising on legal risks
• Liaise with external counsel, regulators, and government agencies where required
• Monitor regulatory changes affecting real estate and corporate operations and advise management accordingly
• Maintain proper records of legal and compliance documentation
• Support dispute resolution, claims management, and litigation coordination
• Provide legal guidance to management and internal teams on operational and compliance matters

Required Skills & Competencies

• Law degree (LL.B) and valid call to the Nigerian Bar
• 2–5 years post-call experience (real estate, corporate, or in-house experience is an advantage)
• Strong knowledge of real estate law, corporate governance, and regulatory compliance
• Excellent legal drafting, analytical, and research skills
• High attention to detail and strong organizational skills
• Ability to manage multiple matters and meet deadlines
• Strong communication and stakeholder-management skills
• High ethical standards and professional judgment

Work Requirements

• On-site role based in Sangotedo, Lagos
• Ability to work independently and collaborate with cross-functional teams.

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Key Responsibilities

• Lead client onboarding and guide customers through all stages of their property acquisition process
• Serve as the primary point of contact for clients, ensuring timely, clear, and professional communication
• Manage and resolve customer inquiries, complaints, and escalations to ensure high satisfaction levels
• Coordinate communication between clients, sales teams, and internal departments
• Support clients through closing and provide post-closing follow-up
• Collect and analyze customer feedback to improve service delivery and communication processes
• Supervise, train, and lead the customer service and communications team to meet performance targets
• Utilize CRM tools to track client interactions, follow-ups, and service metrics

Required Skills & Competencies

• Proven experience in customer service management, preferably in real estate or related industries
• Strong familiarity with CRM systems, especially Zoho Desk
• Telemarketing and outbound client engagement skills
• Excellent verbal and written communication skills
• Strong interpersonal and relationship-management abilities
• Effective problem-solving and conflict-resolution skills
• High level of organization with the ability to manage multiple clients and tasks
• Leadership skills with experience managing and motivating a team
• Customer-centric mindset with a passion for delivering exceptional service

Work Requirements:

• On-site role based in Sangotedo, Lagos
• Ability to work collaboratively across departments and lead a customer service team

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Key Responsibilities

• Manage recruitment and onboarding processes, including job postings, interviews, and staff orientation
• Oversee employee records, contracts, confirmations, promotions, and exits
• Implement and enforce HR policies, procedures, and workplace standards
• Support performance management processes, appraisals, and disciplinary procedures
• Handle employee relations issues and provide guidance to management and staff
• Coordinate training, staff development, and capacity-building initiatives
• Ensure compliance with labour laws and internal HR policies
• Support payroll coordination, leave management, and attendance tracking
• Promote a positive workplace culture aligned with Reftop Homes’ values

Required Skills & Competencies

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 2–5 years experience in an HR generalist role (real estate or corporate environment is an advantage)
• Strong knowledge of Nigerian labour laws and HR best practices
• Excellent communication and interpersonal skills
• High level of discretion and confidentiality
• Strong organizational and documentation skills
• Ability to manage multiple tasks and work with minimal supervision
• Proficiency in MS Office and HR management systems

Work Requirements:

• On-site role based in Sangotedo, Lagos
• Ability to work closely with management and cross-functional teams.