Jobs at Proten

About Our Client

Our client believes that fashion is more than just clothes and accessories it's a way to express your unique journey and celebrate the stories that make you, you. Their handbags are designed to be more than just beautiful; they're companions on your journey, reflecting your individuality and the experiences that shaped you. Our client isn’t just about telling stories—it’s also about the tangible appreciation of those stories through fashion. Their signature bags are crafted with the same dedication to authenticity that defines our storytelling.

Key Responsibilities

Community Management

• Manage and moderate online communities (social media and brand community touch points).
• Create and curate content to engage audiences.
• Respond to comments, messages, and reviews.
• Analyze engagement metrics and adjust strategies.
• Organize and host events, meetups, and virtual events when necessary
• Develop and execute community outreach programs.
• Organize and coordinate photoshoots/video shoots for the brand
• Content Creation, Strategy and Planning
• Develop content calendars for community channels.
• Develop and execute community growth strategies, 
• Conduct content research, and identify trends and opportunities.
• Collaborate closely with copywriter and visual designer.

Analytics and Reporting

• Track engagement metrics (e.g., likes, shares, comments).
• Ability to interpret data and provide suggestions and recommendations for next steps.
• Analyze community growth and sentiment and create regular reports.

Customer Support

• Respond to customer inquiries via email or social media promptly and professionally.
• Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts, and file documents.

Qualifications

Requirements (Must Haves)

• 2+ years of experience in community management.
• Strong understanding of social media platforms and community. 
• Excellent communicator.
• Content creation and curation skills.
• Analytical and problem-solving skills.
• Must have a Can-do attitude.
• Must be able to work independently and collaboratively.

Nice to Haves

• At least 3 years of experience with social media/community management tools (e.g. Buffer, Hootsuite). 
• Experience with project management tools (e.g, Asana).
• Experience with event planning and video content creation.
• Experience with the U.S. Market and in the fashion and cosmetics industry.

Education

Bachelor's degree in Marketing, Communications, or related field

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Job Purpose 

To run Extraction Plant smoothly by maintaining the production capacity as per plan, reduce the downtime by proper maintenance planning and to produce goods that will pass local and international standards to fulfill customer requirements.

Principal Accountabilities

• Produce goods that are within the limits of the set quality standard by proper monitoring in both screen and field to correct any deviation from the agreed specifications.
• Maintain a smooth operation of extraction plant by proper adjustment of the machines and parameters in order to achieve optimum results of the desired products.
• Implement the daily dispatch plan and dispatch product on time to avoid any delay in delivery.
• Eliminate or reduce the risk in extraction area by reporting all the significant hazards, issue proper work permits for a particular job with risk assessments, giving Tool Box Talks, listing all the machines that need maintenance and proper hygiene & housekeeping.
• Handover the shift properly (face to face) by recalling all previous events, happenings &  instructions to the reliever and discuss one by one the shift report contents to avoid lapses of information and ensure smooth shift transition.
• Adhere with local regulations and international standards to comply with requirements.
• Generate daily maintenance list and follow up.
• Performing other duties as the shift in charge may direct to increase productivity or meet the plant requirements.

Skills and Knowledge

Educational Qualifications:

• Must have ND engineering. Bachelor’s degree in engineering/Engineering an advantage

Relevant Experience:

• At least with 5 years’ experience in edible oil refinery, 3 years in Degumming/ Lecithin.
• Certificates/Trainings related to Health and Safety. IOSH/OSHA exposition an advantage

Behavioral Competencies

• Action Achievement 
• Analytical and Problem Solving 
• Teamwork and Cooperation 
• Interpersonal Understanding 
• Customer Service Orientation 
• Integrity 
• Leadership
• People Development 
• Communication

Technical Competencies

• Skilled competence in Safety & Environment procedures
• Knowledge of mechanical and electrical maintenance
• Planning and organizational ability

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Job Description

The Head of Retail Expansion will take full ownership of planning, managing, and executing the roll-out of RxAll’s new retail locations across Nigeria. This individual will oversee all aspects of the expansion process, including site selection, leasing, store design, regulatory compliance, and operational launch. The ideal candidate will have a strong background in retail management, project execution, and scaling physical locations.

Key Responsibilities:

• Retail Expansion Strategy: Develop and implement a strategic plan for the successful roll-out of 15 new RxAll retail locations in Nigeria within the year.
• Site Selection: Identify high-potential retail locations, negotiate leases, and ensure all legal and regulatory requirements are met.
• Project Management: Oversee the entire store opening process, including budgeting, timelines, store design, construction, and fit-out.
• Team Leadership: Build and manage a team responsible for retail operations, sales, and customer service at each location.
•  Vendor Management: Work closely with vendors, contractors, and service providers to ensure timely delivery and adherence to RxAll’s quality standards.
• Financial Oversight: Manage project budgets, control costs, and ensure that each new store operates within the set financial parameters.
• Compliance and Licensing: Ensure all stores comply with local regulations, including obtaining necessary business licenses and certifications.
• Performance Tracking: Establish KPIs and metrics to measure the performance of new stores and implement improvements as needed.

Qualifications

• Experience: Minimum of 7-10 years of experience in retail, real estate, or project management, with a proven track record of successfully expanding retail locations.
• Leadership: Strong leadership skills, with experience in building and managing cross-functional teams.
• Retail Expertise: Deep knowledge of the retail landscape in Nigeria, including an understanding of leasing, site development, and regulatory compliance.
• Project Management: Demonstrated ability to manage multiple projects simultaneously, ensuring timely and on-budget delivery.
• Communication: Excellent negotiation, communication, and interpersonal skills, with the ability to work effectively with vendors, stakeholders, and team members.
• Financial Acumen: Strong financial management skills, with the ability to create and manage budgets for large-scale retail expansion projects.
•  Experience in the pharmaceutical or healthcare retail sector is a plus.

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Job Description

• Developing, executing, managing and measuring the effectiveness of the communication plan
• Increasing awareness of the category/product line in an effective manner
• Executing the brand communications strategy across offline and digital channels. Supervise the quality of creatives and content for social media.
• Coordinate with Agencies for Marketing and communications related work
• Developing a media relations plan, seeking high level placements in print, broadcast and online media
• Managing media enquiries and interview requests
• Define key performance indicators for each communications channel which will indicate a campaign's level of success
• Determine strategic communications campaigns that will help further organizational goals
• Create internal communications protocols and initiatives that will foster employee moral
• Monitoring market trends and competitors to identify opportunities and make recommendations regarding the communication strategy
• Preparing monthly PR & Content plan and a monthly status update to track plan adherence
• Represent the organization at events and press conferences
• Reach out to influencers, media, and beyond in order to arrange story placement 
• Liaise with regulatory/law enforcement authorities to ensure smooth on ground execution

Qualifications

• Giving attention to Details
• Time Management 
• Planning & Organizing
• Communication
• Result Focus
• Accountability & Dependability
• Creative and Innovative Thinking
• High Energy and Manage Stress
• BSc/BA in Business, Marketing or any related field
• 4-5 years experience in related roles 

Additional Information

SALARY From N 300,000.00 (Negotiable)