Jobs at Premium Swiss Hospitality

Job Summary

• Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions (CCTV), perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required.
• Conduct daily physical hazard inspections.
• Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations.
• Notify appropriate individuals in the event of accidents, attacks, or other incidents.
• Defuse guest/employee disturbances.
• Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints.
• Resolve safety hazard situations.
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts.
• Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.
• Conduct investigations and gather evidence. Conduct interviews with relevant parties.
• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely.
• Develop and maintain positive working relationships with others; support team to reach common goals.
• Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Requirements

• Interested candidates should possess an SSCE / OND qualification with 2 years work experience.

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Scope and Objectives

• Diagnose, maintain, and repair plumbing systems within the hotel.
• Ensure good relationships with internal and external customers.
• Ensure hotel fixtures and fittings are maintained in a safe condition and act when any unsafe situations arise.
• Perform special projects and other responsibilities as assigned by supervisor.

Example of Duties

• Essential Function: Maintains plumbing equipment inventory of supplies needed to perform job function. Prepares requisition for purchase as required; all purchases must be approved by department managers.

Supportive Functions:

• In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel.
• Snagging and de-snagging.
• Supporting other department team member in case something is needed related to plumbing works.
• Ensures the application and the execution of a good preventive maintenance program for related equipment and machineries.

Physical Requirements:

• Performing these duties requires experience in using basic hand and power tools and the ability to stoop, kneel, grasp, lift, push and pull weights up to 80 lbs., climb ladders up to 40 feet high and reach in all directions, often times overhead

Qualification Standards
Education:

• Any combination of education and experience equivalent to graduation from High School or any other combination of education, training or experience that provides the required knowledge, skills and abilities necessary to perform the duties of the position.

Experience:

• Basic experience in maintenance trades, including electrical, plumbing, and mechanical’s certification is required and/or First Aid Training preferred.

Specific Job Knowledge, Skill and Abilities:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation:

• Assemble, install, maintain, and pressure test all pipes, fittings, and fixtures of heating, water, drainage, sprinkler, and gas systems according to specifications and plumbing codes.
• Determine sources of plumbing malfunctions and complete repairs as indicated or according to work orders.
• Install and repair pumps, pipes, fittings, valves, fixtures, and plumbing system equipment, including sinks, commodes, water heaters, water softeners, etc.
• Repair dishwashers and kitchen equipment that incorporate gas or water consumption.
• Receive and complete work orders.
• Select material and hardware and make time and materials estimates.
• Maintain inventory of department -owned tools, equipment, and materials.
• Inspect jobs upon completion and ensure areas are clean.
• Work with the supervisors to complete task
• Detect needed repairs on buildings, grounds, and equipment following established inspection procedures.
• Respond to emergency calls as needed.
• Perform preventive maintenance on tools and equipment.
• Operate tools and equipment according to established safety procedures.
• Ensure that equipment is in safe operating condition.
• Follow established safety procedures and techniques to perform job duties including lifting, climbing, etc.
• Correct unsafe conditions in work area and report any conditions that are not correctable to supervisor immediately. Performs other duties as assigned by Engineering Supervisor.
• Follow up Company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Attend all departmental trainings and other training program.
• Report work related accidents, or other injuries immediately upon occurrence to the shift in charge.
• Use proper equipment, wear appropriate personal protective equipment and use correct lifting procedures as necessary to avoid injury.
• Follow hazardous Material management program procedures for handling and disposing of chemicals etc. using material safety data sheets.
• Identify and correct unsafe work procedures or conditions and/or report them to Shift in charge.
• Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
• Complete appropriate Fire and safety trainings and certifications to perform work tasks.
• Emergencies - To be available for any emergencies and act in a professional manner to protect our Guests, Staffs and preserve the Hotel Property and its system. Follow Hotel Emergency plan.
• To complete the personal daily job record, time book accurately, and keep ready for inspection
• Ensure uniform and personal appearances are clean and professional maintain confidentiality of proprietary information and protect company assets.