Jobs at OMOAREGA Consulting Limited

• We are looking to hire a highly organized administrative officer to perform all administrative and clerical duties necessary for effective office management.
• The Administrative Officer's responsibilities include welcoming visitors and clients, overseeing the activities of office cleaning staff and maintenance vendors, as well as typing and proofreading various company documents.
• You should also be able to organize flights, transportation, and accommodation for company executives.
• To be successful as an Administrative Officer, you should display good phone etiquette and a thorough understanding of office management procedures. Ultimately, a top-performing administrative officer should be able to demonstrate exceptional organizational and time management skills to complete all duties in a timely manner.

Administrative Officer Responsibilities:

• Answering telephone calls, responding to queries, and replying to emails.
• Preparing expense reports and office budgets.
• Managing office supplies and ordering new supplies as needed.
• Systematically filing important company documents.
• Forwarding all correspondence, such as letters and packages, to staff members.
• Scheduling meetings and booking conference rooms.
• Hiring maintenance vendors to repair or replace damaged office equipment.
• Assisting the HR department with job postings and interviews.

Administrative Officer Requirements:

• Bachelor's degree in business administration or business management is advantageous.
• Proven experience working in an office environment.
• Proficiency in all Microsoft Office applications.
• Working knowledge of business management.
• The ability to multitask.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.

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Requirements

• Candidates must have worked as a General Manager in a hotel with minimum of 15 years work experience post NYSC experience
• Candidates must know how to use Hotel software (PMS)
• Minimum of HND/B.Sc in hospitality and tourism management

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We are hiring a customer care representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Responsibilities:

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Minimum of HND or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

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• We are looking to employ an efficient and highly skilled salon manager to oversee all salon operations. The salon manager's responsibilities include enforcing staff compliance with the salon’s health and safety policies, identifying ways to increase salon revenue, and ensuring that salon equipment is serviced and repaired as needed. You should also be able to provide the salon owner with regular updates on salon activities.
• To be successful as a Salon Manager, you should demonstrate strong management and leadership skills and be able to motivate staff to achieve salon goals. Ultimately, an exceptional Salon Manager should achieve excellent customer service by ensuring that clients have pleasant salon experiences.

Salon Manager Responsibilities:

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.
• Recruiting salon staff that meets mandatory educational and licensing requirements.
• Preparing work schedules for salon staff.
• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.
• Monitoring salon supplies and equipment and ordering new stock as needed.
• Creating and distributing promotional material to attract new clients.
• Addressing and resolving client complaints regarding salon services and employee behavior.
• Processing clients’ payments and maintaining accurate financial records.
• Ensuring that the salon is clean and well-maintained at all times.

Salon Manager Requirements:

• Minimum of OND in any field
• Proven experience managing a salon.
• Proficient in all Microsoft office applications.
• The ability to work in a fast-paced environment.
• Excellent organizational skills.
• Strong management and leadership skills.
• Effective communication skills.