Jobs at Norrenberger Financial Group

We are looking for a motivated and eager IT Support Intern to join our IT team. This internship offers hands-on exposure to real-world IT operations, where you will assist in delivering technical support to end users, maintaining systems, and learning the tools and workflows used by our technology team. This is an excellent opportunity for someone looking to kickstart a career in IT, gain practical experience across hardware, software, and networking, and work alongside experienced professionals in a supportive environment.

Job Details

• Assist in providing first-level troubleshooting for hardware, software, and network issues. 
• Support end-users with Microsoft 365 applications including Outlook, Teams, SharePoint, and 
• OneDrive. 
• Help with the setup, installation, and configuration of laptops, printers, and other IT equipment. 
• Assist in supporting and monitoring CCTV and physical security systems. 
• Perform basic network connectivity checks and escalate issues as appropriate. 
• Help maintain and update the IT asset inventory with accurate records. 
• Support user account creation, access provisioning, and password resets. 
• Assist with VPN setup and basic connectivity troubleshooting for remote users. 
• Log, track, and document all support requests and their resolutions. 
• Escalate unresolved or complex issues to senior IT staff with clear, detailed notes. 
• Assist in maintaining IT documentation and updating internal knowledge base articles.

Requirements

Must-Have 

• Basic understanding of computer hardware components and common operating systems (Windows, macOS). 
• Familiarity with Microsoft 365 applications (Outlook, Teams, Word, Excel, etc.). 
• General understanding of networking concepts (Wi-Fi, IP addresses, connectivity troubleshooting). 
• Strong interpersonal skills with a patient, user-first approach to support. 
• Eagerness to learn, take initiative, and work both independently and as part of a team. 
• Good organisational skills and attention to detail. 

Nice-to-Have 

• Exposure to any VPN configuration tools. 
• Basic knowledge of Active Directory or Microsoft 365 Admin Centre. 
• Awareness of IT asset management or ticketing systems. 
• Familiarity with printer setup, driver installation, and peripheral troubleshooting. 
• Understanding of basic cybersecurity hygiene (password management, phishing awareness). 
• Any prior volunteer or hands-on IT experience is an advantage.

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We are looking for a skilled and self-driven Software Developer to join our engineering team. In this role, you will take ownership of designing, building, and maintaining scalable backend services and web applications that power our core products. You will work closely with cross-functional teams to deliver high quality software solutions and contribute meaningfully to our technical direction. This is a hands-on role for someone who is comfortable working across the stack, writes clean production grade code, and thrives in a fast-paced, collaborative environment.

Job Details

• Design, develop, and maintain robust backend APIs and services. 
• Build and improve scalable, performant applications with JavaScript & React Native. 
• Architect and implement new features end-to-end, from requirements through deployment. 
• Write clean, well-tested, and thoroughly documented code following engineering best practices. 
• Conduct and participate in code reviews, upholding high standards of code quality across the team. 
• Debug and resolve complex issues across the full stack in a timely manner. 
• Collaborate with product, design, and senior engineering stakeholders to define and deliver technical  solutions. 
• Contribute to system design discussions and help evaluate architectural trade-offs. 
• Maintain and improve CI/CD pipelines and support deployment processes. 
• Produce clear, comprehensive API and system documentation.

Requirements

Must-Have 

• 3+ years of professional software development experience. 
• Strong proficiency in JavaScript, React Native, MySQL, & Postgres DB. 
• Hands-on experience building and maintaining production-grade applications with Node.js and React. 
• Proven experience designing and consuming RESTful APIs. 
• Experience with mobile development using React Native or Flutter & Dart. 
• Solid understanding of Git workflows, branching strategies, and version control best practices. 
• Strong analytical and problem-solving skills with a track record of delivering reliable solutions. 
• Experience writing unit, integration, and end-to-end tests. 

Nice-to-Have 

• Experience with Express.js or similar Node.js frameworks. 
• Proficiency with relational and non-relational databases (PostgreSQL, MS SQL, MariaDB). 
• Familiarity with API testing tools such as Postman or Insomnia. 
• Experience with cloud deployment platforms (Azure) or containerisation (Docker). 
• Understanding of authentication and security standards (JWT, OAuth 2.0). 
• Exposure to microservices architecture or event-driven systems. 
• Experience with agile/scrum methodologies and sprint-based delivery.