Jobs at MoMo Payment Service Bank

Job Identification: 6825

Job Summary

• The Product Specialist is accountable for the successful delivery, performance, and continuous improvement of Bill Payment products and App Channel experiences.
• This role ensures that product initiatives are aligned with strategic business goals, meet regulatory and operational standards, and are efficiently executed through cross-functional collaboration.

Job Description
Strategy & Product Development:

• Execute quarterly product roadmaps for bill payments and app features.
• Roll out new billers, services, and value-added functionalities.
• Use analytics and customer insights to enhance features and user experience.
• Support strategic planning with performance reports and insights.

Partner & Integration Management:

• Manage onboarding and integration of billers (utilities, telecoms, government, etc.).
• Coordinate with API and technology teams for seamless in-app integrations.

Performance & Customer Experience:

• Drive growth in transaction volume and app engagement.
• Reduce failed transactions and improve service uptime.
• Deliver frictionless, end-to-end user journeys across all channels.

Operational Delivery:

• Collaborate with cross-functional teams (UX, tech, marketing, compliance).
• Prioritize product backlogs and participate in agile sprints.
• Lead testing (UAT, integration, regression) and ensure timely releases.
• Monitor KPIs, incident logs, and customer feedback for continuous improvement.

Governance & Compliance:

• Participate in product governance and risk forums.
• Ensure regulatory compliance and internal audit readiness.
• Implement controls to prevent revenue leakage and ensure data integrity.
• Reporting & Budgeting
• Provide weekly/monthly reports on product performance and issues.
• Support budget planning and cost optimization initiatives

Educational Qualifications

• First Degree in Computer Science, Engineering, or related field
• Relevant postgraduate education is an advantage
• Formal certification in Digital Product Management / Product Owner, Agile Delivery, User Experience or other relevant fields would be beneficial

Experience:

• Minimum of 3 - 7 years of experience in Fintech Payments, Ecommerce or Telecommunication industry
• At least 4 years’ experience in Payments / financial digital product development & management and implementation of mobile app channels
• Experience in leading and implementing innovative Fintech products and within the Telco, financial or banking industry
• Knowledge of user interaction design, user-centric experience design, brand identity management, digital marketing, and the creative process
• Experience with Agile delivery and Development Operations frameworks
• Experience in ecommerce and electronic payment business is advantageous
• Deep understanding of the Nigerian and worldwide Fintech ecosystem, players, business models and industry related best practices
• Entrepreneurial spirit, self-driven and ability to motivate a fast-paced team
• Attitude of Innovation, inventiveness and thought leadership
• Abreast of global mind-set and best practice

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Job Identification: 6829
Job Summary

• Specialist - International Remittance (Product Manager) is responsible for the development, delivery & implementation of the Intra Africa Remittance product strategy & roadmap.
• The role is also responsible for the development of user stories and working with stakeholders for prompt delivery of prioritized backlogs and the delivery of priorities of the Group Finco, Remittance portfolio.

Job Description

• Manage the Intra Africa remittance products portfolio as directed by the functional lead.
• Work with the Product Owner to convert the vision into a level of detail that the Product Owner and Agile delivery team can then prioritize as epics and features.
• Implement the strategic objectives of the remittances vertical as directed by the functional lead.
• Support the functional lead to manage & Monitor projects and/or implements offers, from technical feasibility assessment to market launch, offer animation.
• Work with the functional lead to identify opportunities, growth levers and design the product & Opcos roadmaps in line with the overall strategy, market dynamics and customer requirements.
• Attend assessment meetings on the technical feasibility of offers (e.g. feasibility study)
• Develop and provide periodic reports describing on implementation status and product performance metrics.
• Participate in the Product design, contract, commercial model, GTM, process, systems, partnerships and implementation.
• Support MoMo PSB (as required) with implementing the Intra Africa Remittance products and services providing support as needed
• Manage the Intra Africa Remittance product development, business plan and product offers
• Work with the stakeholders (including other Opcos) for Intra Africa Remittance solution product design, development, coordinate tests and facilitate the release.
• Contribute to the development of Go-To-Market strategies for new the Intra Africa Remittance products or enhancements.
• Contribute to the development of product vision, roadmap, and growth opportunities.
• Assess value, develop cases, and prioritize stories, epics, and themes to ensure product development focuses on those with maximum value in alignment with product strategy.
• Provide backlog management, iteration planning, and elaboration of the user stories.
• Facilitate prompt delivery of prioritized product feature backlogs and development.
• Research and analyze the regional market, the users, competitors and industry leaders, and the roadmap for the product.
• Keep abreast with Agile/Scrum best practices and new trends

Requirements
Educational Qualifications:

• First degree in any related discipline or its equivalent in area of specialization
• Relevant post graduate qualification may be an added advantage

Experience:

• 3 - 7 Years' experience including in Fintech/Financial Services
• At least 2 years’ experience in Remittance Product/Service Management
• Experience with Agile delivery and Development Operations frameworks
• Experience working in a medium to large organization
• Experience with Scrum and Agile Software Development Methodology
• Understanding of emerging markets is advantageous
• Pan Africa multi-cultural experience is advantageous

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Job Identification: 6828

Job Summary

• The Specialist, Internal Control is responsible for supporting a strong internal control environment by developing, implementing, and monitoring policies, procedures, and compliance standards.
• The role drives consistency and standardization across business processes, maintains an up‑to‑date internal control universe, and supports the Manager, Internal Control, in overseeing the adequacy and effectiveness of the company’s internal control framework.

Job Description
Strategy, Governance & Performance Management:

• Execute the internal control functional strategy in alignment with business and divisional objectives.
• Support the review and enhancement of the internal control roadmap and transformation initiatives.
• Implement governance frameworks, risk mitigation measures, and standardized controls across the OpCo.
• Participate in strategic meetings and escalate key risks, issues, or delivery constraints to the functional lead.
• Support SLA and KPI evaluations where required and ensure alignment with approved budgets.

Process, Financial & Treasury Internal Controls:

• Design, implement, test, and continuously improve financial, operational, and treasury internal controls across products, channels, and platforms.
• Conduct independent reviews of transaction flows, reconciliations, revenue assurance, settlement processes, liquidity, treasury operations, float management, and third‑party financial exposures.
• Review and oversee settlement accounts, trust/float accounts, funding flows, and inter‑company arrangements to ensure strong control governance.
• Ensure compliance with CBN regulations, PSB guidelines, group policies, and internal control standards.

Risk Management & Regulatory Compliance:

• Identify, assess, document, and monitor financial, operational, regulatory, and technology‑enabled risks.
• Maintain an up‑to‑date Risk and Control Matrix (RACM) capturing all control deficiencies, audit issues, and regulatory findings with defined remediation actions.
• Track remediation progress, escalate overdue or high‑risk issues, and ensure accountability for resolution.
• Support internal and external audits and regulatory examinations, providing assurance over control effectiveness.

Reporting, Analytics & Control Assurance:

• Develop and maintain internal control monitoring and reporting frameworks for management and governance forums.
• Provide timely, accurate risk, control, and financial review reports to internal stakeholders.
• Deliver regular and ad‑hoc progress reporting to the functional lead in line with agreed metrics.

Operational Excellence & Control Culture:

• Evaluate the effectiveness and efficiency of internal control frameworks and recommend improvements.
• Promote a strong risk and control culture across the business.
• Support protection of financial systems, information assets, and customer data in compliance with information security and data protection standards.
• Facilitate benchmarking against industry standards and leading FinTech / PSB practices.
• Perform other internal control‑related duties as assigned.

Educational Qualifications

• Candidates should possess a Degree in Business Administration/Management, Finance, Accounting, Business Science
• Professional qualifications (ACCA, CRISC, FRM, CISA, CISM, CIA, ERM, etc.) are advantageous

Experience:

• 3–7 years’ experience in Internal Control, E-Business or related field
• Experience in Fintech and Banking
• Experience in process and financial control issues, regulatory compliance, risk management and control improvement
• Experience in Internal Controls oversight, Fraud Investigation, Risk Management, Audit, RAFM
• Understanding of IIA standards, COSO, ERM and Internal Control Frameworks
• Experience in multinational/global enterprises and emerging markets preferred