Jobs at Lheon Consulting

Job Responsibilities

• Improve customer service experience, create engaged customers, and facilitate organic growth.
• Take ownership of customer's issues and follow problems through to resolution.
• Develop service procedures, policies and standards.
• Keep accurate records and document customer service activities and discussions.
• Keep ahead of industry’s developments and apply best practices to areas of improvement.
• Control resources and utilize assets to achieve qualitative and quantitative targets.
• Assess service statistics and prepare detailed reports on your findings.
• Good understanding of management practices and techniques.
• Outstanding written and verbal communication skills.
• Proficiency in Microsoft Office
• Awareness of industry’s latest technology trends and applications.
• Excellent leadership and interpersonal skills.

Qualifications

• Candidates should possess a Bachelor's Degree with at least 2 years experience.

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Job Responsibilities

• Maintains a strong working knowledge of the Bank’s services
• Ensuring all operating and security and safe working procedures are always followed
• Ensure all necessary postings and paperwork are completed accurately to provide audit trails
• Use various cash management systems to ensure accurate counting
• Look for any differences or discrepancies in notes and document that are received, and raise unresolved issues with supervisor
• Ensure prompt handling of customers’ enquiries and complaints
• Ensure timely rendering of reports
• Comply with the principles and policies in the company
• Account Opening
• Ensure adequate funds Transfer
• Cash Management (Deposits and Withdrawals)
• Periodic review of account Reconciliation
• Cash receipts and payments.

Qualifications

• Interested candidates should possess a Bachelor's Degree with 2-4 years experience.

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Job Description

• Responsible for processing the loans, monitoring the loan portfolio and developing the Advans La Fayette MFB loan clientele.
• He/she will also be responsible for developing the savings and deposits portfolio for the target groups.
• The client Officer will spend more than 70% of the time on the field by performing visits to clients in commercial areas.

Job Requirements

• Candidates should possess a Bachelor's Degree qualification.
• At least 1 year work experience.
• Practical knowledge of micro / small/medium businesses.
• Knowledge of the microfinance bank sector is an advantage.
• Good writing skills.
• Knowledge of the major local languages.