Jobs at Kaplo Africa

About the Role

• We are hiring on behalf of our client, a reputable Real Estate company, for the role of Customer Relationship Manager (CRM/Client Experience Manager).
• This role is best suited for someone who is passionate about people, thrives in building long-lasting client relationships, and is ready to ensure every client interaction reflects excellence. If you are proactive, detail-oriented, and committed to delivering world-class service, this is for you.

Key Responsibilities

• Act as the first point of contact for all clients, ensuring prompt and satisfactory resolution of issues.
• Build and maintain trusted relationships that foster client loyalty.
• Manage communications, feedback, and service requests with speed and professionalism.
• Work with internal teams to continuously improve the client experience.
• Monitor and report on client satisfaction levels.

Requirements

• Proven experience in Customer Relationship Management, Client Experience, or related roles.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Passion for providing exceptional customer service.
• Experience in Real Estate is an added advantage.
• Applicants must live in or around Lakowe or Lagos Island, and be available for a physical interview at short notice.

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About the Role

• Our client, a reputable and fast-growing Real Estate Company, is looking for a smart, detail-oriented, and proactive Operations/Admin Officer to keep daily operations running smoothly, manage administrative functions, and provide vital support to management.

Key Responsibilities

• Handle office administration, documentation, and record management with accuracy.
• Support daily operational activities, logistics, and project coordination.
• Ensure strict compliance with company policies, processes, and standards.
• Liaise effectively with vendors, clients, and internal teams for seamless workflow.
• Provide strong administrative support to management and deliver timely reports.

Requirements

• B.Sc./HND in Business Administration, Management, or a related fields
• 2–4 years proven experience in operations and administration (experience in real estate is a MUST).
• Strong organizational, multitasking, and communication skills.
• Proficiency in Microsoft Office and basic data management.
• Must currently reside within Lakowe or Lagos Island.

What We Offer

• Competitive salary of N150,000 (slightly negotiable).
• Growth opportunity with a leading and reputable real estate brand.
• A dynamic, supportive, and professional work environment.

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About the Role

• We are representing a fast-rising Real Estate Company in Lakowe, Lagos, seeking a high-performing Business Development / Sales Executive to accelerate sales growth and deepen market penetration.
• This role is not for average performers—we are looking for someone who consistently delivers results, understands the local real estate market, and is eager to convert leads into multimillion-naira transactions. If you’re a goal-getter who thrives in a competitive environment and lives within or near Lakowe, this opportunity is for you.

Key Deliverables (Performance-Driven)

• Hit or exceed ₦10m in monthly property sales.
• Onboard 100+ active realtor partners every month to expand our sales pipeline.
• Maintain a 15–20% conversion rate from leads to closed sales.
• Conduct at least 4 property inspections weekly with qualified prospects.
• Build and sustain strong relationships with clients, investors, and realtor partners.
• Implement creative sales strategies to dominate the market.

What We’re Looking For

• Proven track record in real estate sales or business development.
• Strong ability to negotiate, network, and close deals.
• Excellent communication, persuasion, and presentation skills.
• Ambitious, self-driven, and relentless about hitting targets.
• Must currently reside in or very close to Lakowe, Lagos (this is non-negotiable).