Jobs at Helen Keller International

Purpose / Scope of Work: 

The success of this nutrition project depends largely on timely implementation of achievements and achievement of set targets. Hence, the objective of the Program Associate position is to provide technical support in the roll-out of the project planned activities in the state which include program management, reporting, and documentation of best practices. 

Management and Functional Relationships: 

Under the supervision of the State Nutrition Coordinator, and technical leadership from the Program Manager, the Program Associate will develop and manage program interventions.

Job Responsibilities:

The Program Associate will support the daily implementation of both nutrition-sensitive and specific interventions that contribute to the early detection, referral and management of acute malnutrition in the state. Activities will include the supervision of community-level nutrition screening and referral of children 6-59 months diagnosed with severe acute malnutrition, counter-referral across key services for the management of acute malnutrition, promotion / education on optimal Maternal, Infant and Young Child Nutrition (MIYCN) practices and Homestead Food Production (HFP) for caregivers, monitoring through supportive supervision and participation in planned nutrition reports, surveys and assessments. The Program Associate will also support capacity building for community volunteers, health workers, and Nutrition Focal Persons. The program associate will support actively in program documentation and report writing. 

Technical Capacity

• Participate actively in the development detail implementation plan and track activity progress in collaboration with M&E associate. 
• Responsible for monitoring and supervision of the day-to-day implementation of nutrition and related activities and ensuring it is in accordance with the agreed work plan.
• Support capacity-building activities for field-level nutrition staff including on-the-job training and supportive supervision.
• Work closely and collaboratively with internal and external stakeholders to ensure the achievement of concrete and sustainable results.
• Supervise IMAM activities such as community mobilization, routine MUAC screening and referral
• Supervise IMAM facility activities – Out-patient therapeutic services in the selected PHCs
• Supervise activities aimed at promoting appropriate Maternal, Infant, and Young Child Nutrition (MIYCN) Practices and Homestead Food Production (HFP) to improve household dietary diversity and multiple micronutrient supplementation (MMS) of pregnant women.
• Regularly monitor and ensure that the nutrition team in the field has the necessary tools (i.e., data collection tools, job aids, IEC materials, etc.) and supplies required for quality implementation of planned nutrition activities.
• Promote water and sanitation activities in the targeted communities.
• Support the establishment of communal and individual home gardens. 
• Participate in nutrition assessments and surveys planned in the catchment area.
• Participate in periodic program monitoring and evaluation activities including baselines, end lines, midterm reviews, lesson learning exercises, and compilation of success stories.
• Ensure timely submission of quality weekly and monthly nutrition activity reports.
• Perform any other duty as assigned by the state team or nutrition program officer.

Qualifications Required

• Minimum of a bachelor’s degree in nutrition and Dietetics, or other related fields. 
• Minimum of (2) years’ experience in nutrition and CMAM/IMAM programming or related sectors
• Previous experience working in the project states. 

Success Profile 

• Able to work with minimal supervision and able to meet up set deadlines.
• Ability to use the Internet and computer software such as Microsoft Office, Outlook etc
• Must possess good interpersonal skills and be a good team player.
• Demonstrate excellent personal integrity and confidentiality.
• Ability to speak the local language is highly desirable and an added advantage.
• Willingness to travel to remote areas.

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Purpose / Scope of Work: 

The success of this nutrition project depends largely on timely implementation of achievements and achievement of set targets. Hence, the objective of the Program Officer position is to provide technical support leadership in the roll-out of the project planned activities in the state which include program management, reporting, and documentation of best practices. 

Management and Functional Relationships: 

Under the supervision of the State Team Lead, and technical leadership from the Program Manager, the Program Officer will develop and manage program interventions, supervise the Program Associate and provide mentorship to the program interns. 

Job Responsibilities:

The Nutrition program Officer will be responsible for the implementation and monitoring of Integrated Management of Acute Malnutrition (IMAM) activities, including Outpatient Therapeutic Program (OTP), and community mobilization as well as effective referral system for SAM children with medical complications to nearest In-patient care centers and referral of MAM children to existing Targeted Supplementary Feeding Program (TSFP). The officer will ensure quality service delivery, capacity building of community and facility health workers. Activities will include the promotion / supporting adoption of recommended Maternal, Infant and Young Child Nutrition (MIYCN) practices and Homestead Food Production (HFP), monitoring and supervision of community-level nutrition screening including the rollout of Mother Led Middle Upper Arm Circumference (MUAC) approach, support the education and referral of pregnant women for supplementation with multiple micronutrient supplement as well participation in planned nutrition surveys and assessments. 

Specific Responsibilities:

• Responsible for developing a detailed monthly and weekly implementation plan and track activity progress in collaboration with M&E associate. 
• Responsible for monitoring and supervision of the day-to-day implementation of nutrition and related activities and ensuring they are in accordance with the agreed work plan and global best practice.
• Lead capacity-building activities for field-level nutrition staff including on-the-job training and supportive supervision.
• Support the rollout of IMAM services in targeted health facilities and communities.
• Ensure proper admission, treatment, and discharge procedures for SAM cases.
• Monitor stock levels and distribution of RUTF and other nutrition supplies.
• Support the integration of IMAM into routine health services.
• Conduct regular supervision visits to supported sites and provide on-the-job mentoring
• Work closely and collaboratively with internal and external stakeholders to ensure the achievement of concrete and sustainable results.
• Supervise activities during OTP clinic sessions aimed at promoting appropriate Maternal, Infant, and Young Child Nutrition (MIYCN) Practices and Homestead Food Production (HFP) to improve household dietary diversity and multiple micronutrient supplementation of pregnant women.
• Regularly monitor and ensure that the nutrition team in the field has the necessary tools (i.e., data collection tools, job aids, IEC materials, etc.) and supplies required for quality implementation of planned nutrition activities.
• Participate in nutrition assessments and surveys planned in the catchment area.
• Participate in periodic program monitoring and evaluation activities including baselines, end lines, midterm reviews, lesson learning exercises, and compilation of success stories.
• Ensure timely submission of quality weekly and monthly nutrition activity reports.
• Develop monthly financial forecast and quarterly financial need forecast in line with the detailed project activity plan/Monthly activity plans and send it to Program Manager
• Ensure sound monitoring and joint supervision of program activities in close collaboration with other programs.
• Participate in the Nutrition Technical Working Group (TWG) meetings.
• Support the state to plan for special events like World Breast Feeding (WBF) week, Maternal, Newborn and Child Health (MNCH) Week etc.
• Perform any other duty as assigned by the state team lead or program manager.

QUALIFICATIONS:

• Minimum of a bachelor’s degree in nutrition, Public Health, Nursing or other related fields, a relevant master’s Degree is a plus 
• Verbal and written language skills in English required.
• Minimum of (4) years’ experience in implementing IMAM programs 
• Familiarity with national CMAM guidelines and protocols.
• Previous experience working in the project states.

REQUIRED SKILLS:

• Ability to work independently and take initiative.
• Ability to learn complex program procedures.
• Demonstrated competence to assess priorities and manage a variety of activities in a time-sensitive environment and meet deadlines with attention to detail and quality.
• Strong office and organizational skills.
• Demonstrated ability to work as an effective team member in a complex and fast paced environment. 
• Excellent interpersonal skills and demonstrated ability to interact professionally with culturally diverse staff, clients and consultants.
• Demonstrated ability in computer skills for word processing, spreadsheets, and presentations (Microsoft Office applications preferred); and ability to learn new software packages.

Success Profile

• Able to work with minimal supervision and able to meet up set deadlines.
• Ability to use the Internet and computer software such as Microsoft Office, Outlook etc
• Must possess good interpersonal skills and be a good team player
• Demonstrate excellent personal integrity and confidentiality
• Ability to speak the local language is highly desirable and an added advantage.
• Willingness to travel to remote areas.

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Scope of the Position

The Nutrition Program Coordinator will provide collaborative technical leadership for the project in Bauchi. The position will work under the direct management of Program Manager of the Live Saving Nutrition Project.

Specific Responsibilities

The Nutrition Program Coordinator will be responsible for the following:

• Provide technical guidance and support to achieve timely, high-quality project deliverables and meet project objectives and donor requirements.
• Develop and maintain detailed tracking tools for the utilization of the RUTF at the facilities in Bauchi state.
• Develop and maintain detailed tracking tools for children enrolled into the CMAM program in Bauchi state.
• Follow up with health facilities and care givers to track progress of SAM children enrolled in the program Bauchi state.
• Work with the communication team to track and develop success stories for the program 
• Guide the technical aspects of the project. Ensure that activities are implemented in compliance with the best practices inscribed in IMAM guidelines. 
• Provide guidance and support to the health facility teams delivering the intervention in Bauchi state.
• Develop annual, quarterly and monthly work plans for the project.
• Develop and submit routine reports, timely. 
• Coordinate with nutrition program officers to provide weekly activity progress report. 
• Coordinate with the key government and non-government stakeholders across the states to ensure seamless implementation of the project. 
• Draft monthly financial forecast and quarterly financial need forecast in line with the detailed project activity plan/Monthly activity plans and send it to Program Manager
• Support sound monitoring and joint supervision of program activities in close collaboration with other programs.
• Participate in the Nutrition Technical Working Group (TWG) meetings.
• Participate in the state to plan for special events like World Breast Feeding (WBF) week, Maternal, Newborn and Child Health (MNCH) Week etc.
• Undertake other duties as required

Required Competencies

• Superior technical knowledge and experience in one or more of the following areas: public health nutrition (including prevention and treatment of acute malnutrition, adolescent health and nutrition, maternal/infant/child health and nutrition). 
• Superior leadership, management and communication skills--this includes professional experience interacting with donors, host country governments and other relevant stakeholders.
• Strong interpersonal skills and experience working effectively in teams and cross-cultural settings. 
• Excellent time management and personal organization skills.
• Ability to respond rapidly to shifting implementation scenarios.
• Comfortable working in a matrixed, integrated work environment. 
• Confident giving and receiving feedback in a direct, professional manner. 
• Capacity to direct multiple long and short-term activities simultaneously with minimal supervision.
• Ability to work effectively with local government and NGO stakeholders.
• Skilled in fostering new and effective partnerships facilitating meetings and effectively participating in technical working groups. 

Qualifications

• Education: Degree in public health nutrition or a related field and a minimum of 5 years work experience or equivalent combination of skills and experience.
• Experience: Prior experience working in complex nutrition programs, preferably with direct experience in Nigeria
• Knowledge of nutrition and other public health related areas.
• Demonstrated experience working and/or collaborating with government ministries and other development partners in multi-sectoral nutrition programming. 
• Substantial institutional and staff expertise in implementing complex capacity building programs, in resource-constrained environments.
• Strong experience and demonstrated success in coordinating activities with multiple stakeholders to optimize use of limited resources, including development of joint work plans.
• Excellent capacity building and coordination skills. An ability to delegate responsibilities effectively and coach and mentor staff from different cultures.
• Ability to respond rapidly to shifting implementation scenarios. An ability to work in challenging and changing environments, and to see through challenges to find solutions; an ability to maintain balance when under stress.
• Experience working effectively in partnership with staff, collaborating organizations, consortiums, international donors and agencies, host country governments and ministries and other relevant stakeholders.
• Working knowledge of Microsoft software packages: Word, Excel, PowerPoint, Outlook.
• Excellent English language skills, both written and spoken with strong presentation skills. Ability to prepare and disseminate project findings, success stories, and other documents effectively.

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Background

The Logistics Associate role is created to ensure seamless support for Helen Keller Intl’s field operations by strengthening the logistical and administrative framework at the state level. The need for consistent availability and movement of materials, assets, and services is very critical to the success of the program implementations. This role supports the operational readiness of field offices and enhances project implementation through efficient coordination of logistics, asset management, and administrative support.

Overall Responsibility:

Under the supervision of the State Team Lead/HR/Ops Dir, the Logistics Associate will be responsible for managing and coordinating all logistical aspects of the project within the state. The role ensures the efficient distribution of materials and equipment necessary for the project’s operations in the state. He/she works closely with finance and operations team to arrange logistics, manage state office assets, and coordinate the distribution of materials and equipment to ensure the smooth operation of the state office

Management and Functional Relationships

• Reports to: State Team Lead and Co-Managed by the HR & Operations Director
• Internal Collaborators: Finance Team, Procurement Unit, Technical/Program Teams, HR, and Drivers. 
• External Collaborators: Hotels, vendors, contractors, transportation service providers.
• Supervisory Responsibilities: Drivers

Specific Responsibilities

• Arrange for hotel reservations
• Arrange office travels in collaboration with Finance Team
• Provides support to Technical / Program staff in executing programs 
• Maintain Helen Keller State assets register/Asset Panda 
• Arrange spaces for new employees making sure of availability of desks, chairs etc. i.e. ready for them to use on the start day.
• Coordinate the approved budget for activities making sure that materials, equipment, etc required for the activity are organized and ready for the activity.
• Assist in organizing for the dispatch of goods and equipment whenever required
• Maintain vehicle maintenance log, Log book control and filing
• Office Maintenance follow up
• Purchase of office and program consumables in collaboration with the Procurement team
• Prepares/Signs Good Received Note (GRN)
• Receives and Issues inventory/materials
• Maintains office supplies inventory logbook/card
• Official physical inventory count
• Maintain generator logbook
• Preparation & submission of monthly fuel consumption reports.
• Receives and sends out mails and correspondences   
• Properly code and label all office furniture, equipment and non-consumable inventory
• Keep track of location of all equipment and furniture by projects, including transfers between offices/staff by updating the Asset Panda using the asset transfer form.
• Keep all relevant information including, which project the property belongs, price, make, model, location, user, condition, etc.
• Carry out additional tasks, as requested.

Key Performance Indicators (KPIs)

• Timeliness and accuracy of logistics arrangements and inventory documentation
• Compliance with operations, Procurement policies and donor standards
• Quality and completeness of monthly reports (e.g., fuel usage, inventory logs, Vehicle Log)

Qualifications

• University Degree in Business Management or accounting. Postgraduate degree in related field preferred.
• Strong numeric skills and attention to detail and quality 
• Minimum of 5-year experience in a similar position 
• Ability to work independently and take initiative 
• Experience with USAID / DFID or other donor funded project
• Advanced written and verbal proficiency in English including business terminology.
• Excellent communication, interpersonal and organizational skills
• Ability to work in a team-oriented environment while maintaining an individual workload
• Logical and flexible approach to solving problems, especially when working under pressure
• Monitoring/assessing performance to make improvements or take corrective action

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Scope of the position          

The Finance and Admin Officer’s (FAO) job is to ensure smooth and accurate flow of financial and operational information and also work on designing and implementing financial reports. The FAA ensures effective implementation of project activities in the field location within the context of financial, contractual and operating systems. He/ she also manages the budget for the state field office/project, implements Helen Keller financial policies and procedures, ensure compliance and works collaboratively with other Finance and projects technical staff to facilitate projects.

Specific Responsibilities:

• The Finance and Admin Officer will oversee the operations and finances of the state office.
• Review activity requests and prepare bank vouchers for payments 
• Track cash flow and compile retirement receipts and review              
• Manages petty cash reconciliation
• Preparation of office running budget 
• Check matching expenses for compliance with donor regulations.
• Assist with month end reporting package 
• Ensure implementation of regulations and procedures for local purchase, procurement and logistics management in collaboration with Logistics Officer(s) and Associate(s). 
• Maintain rigorous operations in the field office, communicating regularly with the Abuja office to assure smooth operations.
• Assist technical staff to develop and manage monthly and quarterly activity budgets.
• Implement financial and internal control policies and procedures 
• Process supplier invoices 
• Maintain financial files and records 
• Maintain the assets register 
• Submit staff time sheets for payroll processing

Education & Experience

• University Degree in Business Management or accounting. Postgraduate degree in related field and possession of professional qualification such as ACA or ACCA is an added advantage. Professional experience supporting USAID-funded projects and managing state finance & Admin function is preferred

Knowledge and Skills                       

• Strong numeric skills and attention to detail and quality
• Minimum 4 years’ experience
• Experience with USAID funded project is preferred but other donor funded project will be considered
• Proficiency in Microsoft Office Programs, especially Excel spreadsheets
• Demonstrate good judgment and sound financial “common sense”
• Ability to create and monitor budgets
• Understand the principles of adequate documentation and of audit and performance necessary to ensure audit compliance.
• Advanced written and verbal proficiency in English including business terminology.

Competencies                                   

• Good communication and interpersonal skills
• Tertiary qualifications in a related field and experience working in a non-profit organization will be an advantage.
• Commitment to accuracy and attention to detail 
• Excellent interpersonal skills and ability to relate to people at all levels internally and externally 
• Ability to plan, balance and cope with competing priorities 
• Good written and verbal communication skills 
• Good standard of IT including experience of using MS Office 
• Ability to manage teams, initiate and organize work
• Ability to establish priorities in a time-sensitive environment and meet deadlines.
• Excellent communication, interpersonal and organizational skills
• Ability to work in a team-oriented environment while maintaining an individual workload
• Logical and flexible approach to solving problems, especially when working under pressure
• Monitoring/assessing performance to make improvements or take corrective action

Terms & Conditions

This is a local posting in Nigeria, and as such, is subject to local terms and conditions.

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Specific Responsibilities:

Under the supervision of the Head of Programs and technical reporting to Regional Monitoring, Evaluation & Research Advisor, the M&E Manager will be responsible for the following:

Technical Support & Reporting

• Develop and oversee the implementation of the Activity MEL Plan, including leading the development of MEL tools, platforms and methods that are appropriate to the scope, context, and technical requirements of the project.
• Take the lead in the design of research and evaluations, reviewing/developing relevant TORs, data analysis, and reviewing evaluation reports to inform project efforts in curbing the issue of malnutrition.
• Work with the HR to develop a standard MEAL structure for the organization. 
• Oversee all assessments (baseline, midline, endline) and evaluation activities, including developing terms of reference and protocols for any externally commissioned work.
• Lead the collection, management, and analysis of qualitative and quantitative data, ensuring disaggregated data and the use of gender- and inclusion-related indicators to assess how the project is impacting different groups.
• Strengthen the availability and use of high-quality data for decision-making at all levels of the project. Integrate data analysis, reflection and interpretation and use with ongoing project activities, including gender and inclusion analysis.
• Develop strong stakeholder, participant, and community feedback and response mechanisms to ensure that program interventions are effective and accountable.
• Research, compile, write, and submit information, including results and their analysis, for project reports, including the quarterly and annual reports, and respond to requests for data from the donor and other stakeholders.
• Develop an electronic reporting framework to consolidate and review data across projects and design a user friendly interface to review data regularly, with support from regional colleagues 

M&E data collection and consolidation

• Ensure robust reporting against the project’s M&E Plan, including general oversight of the data collection, consolidation, validation, and reporting efforts.
• Provide recommendations for improving data collection methods, especially for indicators assessed through the Annual Member Survey, to ensure data integrity and accuracy.
• Advise on solutions for data collection, validation, or interpretation challenges.
• Guide the project to ensure they share a deep understanding of the M&E plan and the project’s Theory of Change
• Advise and communicate timelines for data collection throughout the year, to align with established reporting efforts.
• Directly manage all M&E officers of the organization and guide other team members working with M&E data.

Learning

• Ensure that programmatic learning and results are fully documented, shared, and used to drive adaptive management processes.
• Develop an annual internal report to assess progress against M&E indicators and lessons learned to feed into strategic planning.
• Organize workshops and trainings for staff to facilitate better engagement with the project’s plan, and to learn from the results.
• In collaboration with the Strategic Learning Advisor, develop and oversee the implementation of the project’s CLA plan, learning agenda and knowledge management system across all project components and partners. 

Capacity building 

• Support the development of ME officers in field offices 
• Coordinate, where appropriate, relevant training for fieldwork, data management, analysis, dissemination as well as monitoring and evaluation.
• Lead training and capacity building at the individual and organizational level in specific areas of expertise.

Qualifications

• Advanced degree in Demography, Statistics, Social Sciences, Public Health, Health Information Management, or a related field
• A minimum of 8 to 10 years of progressively responsible experience in designing, implementing, monitoring, evaluating and learning tasks for health and/or development projects.
• Familiarity with international indicators and standard measurement tools in Nutrition as well as NHMIS and DHIS2 is required.
• Competency in MS Word, Excel, PowerPoint, and ACCESS, and a statistical software package (SPSS, EPI-INFO, STATA, SAS or similar).
• Demonstrated experience leading large scale data collection efforts, training enumerator teams, and organizing data collection 
• Knowledge of data collection software (e.g. KoboCollect, ODK) 
• Experience using data visualization software preferred (e.g. PowerBi) 
• Demonstrated analytical and problem-solving skills.
• Ability to work with relevant government partners, USAID, other Donors, and implementing partners.
• Good verbal, listening, writing, and intrapersonal skills essential for effective interaction among several institutions and staff involved in a broad range of activities.
• Experience in organizing and facilitating systems strengthening, capacity development and mentoring processes.
• Fluent in English (written and oral communication)

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Helen Keller Nigeria is seeking a driver.  This position reports to the Finance and Admin Officer with strong dotted line reporting to HR/Ops Manager, who are responsible for vehicle management.

Key Duties and Responsibilities: 

• Safely operate vehicles to ensure the safety of all passengers, pedestrians, other drivers and the vehicle in town and on field visits.
• Clean the vehicle inside and outside when necessary.
• Understand the basic operations and maintenance requirements of Helen Keller vehicles. Perform minor maintenance and repair as required. 
• Secure the vehicles when not in use. 
• Other duties as assigned.
• Conduct vehicle checks (daily, weekly, monthly and before/after trips to field), and notify the staff person responsible for vehicle management of any vehicle problems.
• Deliver and pick up passengers and materials/ documents at airports, offices, businesses, etc. in a professional and courteous manner.
• Ensure that vehicles have the appropriate tools to enable users to perform minor maintenance and repairs in the field.
• Manage vehicles with care and use them with respect. Drive Helen Keller vehicles in a safe and secure manner in accordance with local law and the policies of the organization.
• Respect local traffic laws and drive within established speed limits.
• Provide support to Helen Keller field office staff and visitors in transporting materials to project sites, including loading and unloading Helen Keller vehicles as required.
• Fill in Vehicle Logbook after each trip with complete information and Fuel Log.
• Accept shifts/schedules as assigned, including weekend and after hours by rotation.

Specific Responsibilities:

Vehicle Driving: 

• Possess a valid local driver’s license.
• Read and understand Helen Keller’s Vehicle Management policies and procedures related to vehicle management and driving protocols.
• Respect local traffic laws and drive within established speed limits.
• Deliver and pick up materials and documents at offices and businesses in a professional and courteous manner.

Vehicle Management & Maintenance:

• Conduct vehicle checks (daily, weekly, monthly and for trips), and signal any actual or potential problems to the staff person responsible for vehicle management;
• Ensure that vehicles have the appropriate tools and equipment on board to enable users to perform minor maintenance and repairs in the field.
• Understand the basic operations and maintenance requirements of Helen Keller vehicles. Perform minor maintenance and repair as required. 
• Carefully assess surroundings before parking, particularly at night.  It is the driver’s responsibility to be attentive to potential threats.
• Clean the vehicle inside and outside when necessary.
• Provide support to Helen Keller staff and visitors in transporting materials to project sites, including loading and unloading Helen Keller vehicles as required;
• Fill in log sheets after each trip with complete information and Fuel Logbook.

Vehicle Safety: 

• Manage vehicles with care and use them with respect. Drive Helen Keller vehicles in a safe and secure manner in accordance with local law and the policies of Helen Keller.
• Do not accept unknown parcels, baggage or other questionable loads into the vehicles.
• Do not accept unknown riders - particularly individuals carrying weapons, wearing military uniforms, or those linked to conflicts - inside Helen Keller vehicles.
• Verify that passengers riding in Helen Keller vehicles wear seat belts at all times.  Drivers are responsible for enforcing this rule in their vehicles.
• Yield the right-of-way to other drivers, pedestrians, bicycle and motorcycle riders, even if progress is slowed.
• Provide contact location to staff when in the field.
• Notify the staff person responsible for vehicle management of any movement of any vehicle from the office, any deviation from the planned route of travel, or changes of schedule.
• Inform the staff person responsible for vehicle management or Country Director of any danger – immediate or potential – to the security of Helen Keller staff or equipment due to demonstrations / riots in town, roadblocks, requisitions of vehicles by armed persons, shooting, etc. in order to alert staff.
• Ensure the safety and comfort of passengers at all times.

Qualifications: 

• Secondary-level diploma.
• 5 years’ experience driving professionally; experience in mechanics desired.
• Valid, current driving license with a clean driving record (no accidents).
• Verifiable references.
• Professional, courteous and punctual.
• Willing to work extended hours and weekends as needed.
• Good working knowledge of all major local road networks and city streets.
• English language skills highly desired.