Purpose of the Role
- Case Managers are responsible for coordinating support and services for individuals (beneficiaries) who need help, such as pregnant women, nursing mothers, and adolescents girls, and malnourished children.
- Their main job is to identify needs, connect people to appropriate services, and follow up to make sure they get the help they need.
Key Tasks and Responsibilities
Identifying People Who Need Help:
Case Managers work with nutrition champions and health workers to find vulnerable individuals, for example:
- Malnourished children.
- Pregnant women not attending antenatal care.
- Survivors of gender-based violence (in some programs).
- Families with food insecurity or medical needs.
Assessing Their Needs:
After identifying a case, the Case Manager interviews the person or family to understand their:
- Health condition.
- Nutrition status.
- Social support.
- Economic challenges.
- Gender and Protection Risks.
Developing a Care Plan:
Based on the assessment, the Case Manager creates a plan of action. This may include:
- Linking the person to a health facility
- Enrolling a child in a feeding program
- Referring to psychosocial support
- Connecting the family to food support or livelihood services
Referrals and Linkages:
Case Managers don’t provide all services themselves. Instead, they act like a bridge between the community and service providers by:
- Referring the client to the right facility or support organization.
- Helping them understand what services are available.
- Making sure they can access the service (e.g., arranging transport).
Follow-Up and Monitoring:
They visit or call clients regularly to:
- Monitor progress
- Ensure they are receiving services
- Adjust the care plan if needed
Record-Keeping and Reporting:
- Case Managers keep detailed, confidential records for each client.
- They prepare reports for their supervisors to help track the impact of the project.
Community Engagement and Support:
- They work closely with Nutrition Champions, health workers, community volunteers, and local leaders to strengthen the support system around the client.
Stakeholder Engagement:
- Conduct community stakeholders engagement across implementing communities
- Work closely with the National Populations Commission to facilitate birth registrations for children under 5.
- Engage with the Primary Health Care focal person to coordinate linkages between community-led initiatives and the facilities.
- Participate in Monthly Review meetings with other Case Managers/Nutrition champions.
Qualifications and Experience
- Diploma or Bachelor's Degree in Health Sciences, Social Work, Nutrition, Nursing, Public Health, or a related field.
- 1 - 2 years of experience in community-based programming or case management, preferably in nutrition or health projects.
- Good understanding of maternal and child nutrition and community health systems.
- Experience working in humanitarian or development settings is an asset.
- Strong interpersonal, communication, and data management skills.
- Fluency in English and the local language(s) spoken in the area of implementation.
- Previous Case management experience for health, nutrition interventions.
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Job Description
- FAcE-PaM seeks to recruit Social Action Analysis Facilitators for Jigawa and Kebbi states, from LGA’s of implementation as follows: Kebbi State- Argungu. Bunza, Birnin Kebbi and Suru.
- Jigawa State –Jahun, Ringim, Kafin Hausa, Dutse, Kiyawa, Birnin Kudu, Hadeja, and Kaugama.
- Applicants from the aforementioned LGA’s are strongly encouraged to apply. Interested Applicants are to send in a cover letter stating their suitability for the roles and their curriculum vitae.
Summary of Position
- Social Action and Analysis Facilitators (Gender Champions) under the direct supervision of the Gender Technical Officer, are responsible for facilitating SAA sessions at the community level, supporting gender mainstreaming activities, and leading activities that support gender equality, enhance the protection of community members and raise awareness on key GBV issues/topics.
- The Gender Champions will support the Gender Officer during gender activities, facilitate referrals to other partners and support community health workers to conduct sensitisation sessions on health, gender, protection and GBV topics in the safe spaces and through community outreach.
- The position holder will also participate in and prepare for special days commemorations.
Key Responsibilities
- Support the programme team to identify and establish a gender-sensitive and community-appropriate accountability and referral mechanism for beneficiaries at the community level.
- Ensure close interaction with the M&E team and assist in mobilising community members during the data collection exercise.
- Build up a collaborative network of peers, government agencies and local NGOs engaged in issues related to gender, coordinate and collaborate on research, programming and advocacy.
- Support the Gender Officer during training.
- Facilitate SAA sessions with women, men, girls and boys and provide group sessions on gender equality, GBV, protection topics and other NGOs providing services in the communities.
- Providing door-to-door awareness raising on gender discrimination, GBV, child rights/marriage and all other protection-related topics.
- Assist in supervising the community health workers and conduct meetings with women of reproductive age and men.
- Participate in weekly meetings with the supervisor and provide weekly work plans and reports to the supervisor.
- Document best practices and lessons learned.
- Develop and maintain effective working relationships with relevant stakeholders, including partner organisations, community structures and service providers.
- Identify and report success stories/ case studies.
- Perform other duties as may be assigned by FAcE-PaM’s Management.
Qualifications and Experience
- Diploma / HND / B.Sc in law, Social Science, Administration or any related field.
- At least 2 (two) years of experience in gender programming, including Protection or GBV, and women’s economic empowerment
- Commitment to enhancing human rights and gender equality
- Proficiency in MS Office applications, particularly Excel, word processing, and database packages
- Ability to work under pressure, independently and in a team environment
Other requirements for the Job role:
- Good interpersonal skills, good communication, organisational & analytical skills & ability to work well in a team.
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Purpose of the Role
- To promote optimal Infant and Young Child Feeding (IYCF) practices, facilitate nutrition counseling, and support community-level awareness and referrals in alignment with the Cascade project goals.
- Nutrition champions focus on educating, supporting, and linking community members to nutrition services.
- Their work is vital in preventing malnutrition, encouraging behavior change, and promoting healthy diets.
Key Tasks of Nutrition Champions
Community Led Advocacy Sensitization/Stakeholders engagement.
Raise awareness about the importance of:
- Exclusive breastfeeding for the first 6 months
- Appropriate complementary feeding after 6 months, Promoting consumption of Cascade Food value chain (Orange Fleshed
- Sweet potatoes-OFSP, Gboma Sika, Soya Beans among other foods) during pregnancy and lactation
- Engaging traditional and religious leaders to champion behavioral change in dietary practices
- Support Community Led Advocacy for Nutrition services at community level
- Support community awareness on hygiene practice’s using Key household Hygiene Practices
- Work with Community Quality Improvement team facilitators to support hygiene improvement at household’s level.
Nutrition Education teach families about:
- How to prepare nutritious meals using local foods such as Orange, fleshed sweet potatoes-OFSP, Gboma Sika, Soya Beans among other foods)
- Hygiene and safe food handling
- The signs of malnutrition and when to seek help
- Support women access Antenal Care Services at facilities/community
- Nutrition Education session on practices through facilitating Radio listening groups for SBCC
- Facilitating town hall sensitizations
- Supporting local women’s groups (VSLA, SILC) to drive household-level nutrition improvements
- Improve child diets quality through promoting local practices.
Home Visits:
- Visit pregnant women and caregivers of young children at home to:
- Reinforce key nutrition messages using IEC Materials
- Encourage attendance at antenatal care or growth monitoring sessions
- Provide counseling on breastfeeding, child feeding, and maternal nutrition
- Assess hygiene practices and support households on improvement
- practices
- Complete Home visitation tools and report to the Case Mangers
- Facilitate follow up groups and escalate.
Growth Monitoring Support:
- Assist health workers during monthly weighing and screening sessions.
- Help record children’s weight and Mid-Upper Arm Circumference (MUAC) periodic after every 6 months.
- Explain results to caregivers and encourage them to take action if a child is at risk.
- Track and report facility-based Growth monitoring data and other data as assigned
- Organize Support Groups
Facilitate Mother-to-Mother Support Groups where women can:
- Share experiences
- Learn from each other
- Support one another in practicing good nutrition
- Grown Cascade Food value chain for consumption
- Support women knowledge improvement through facilitating / delivering IYCF messaging leveraging VSLA Meetings.
Referral and Linkage:
Identify and refer malnourished children or pregnant/lactating women with nutritional risk to:
- Health facilities
- Supplementary feeding programs
- Case Managers or other services
- Work closely with SAA Champions to compliment behavior shift for women.
Promote Home Gardens:
- Encourage households to grow their own nutritious foods (like vegetables or
- fruits) to improve diet diversity.
- Promote uptake and utilizations of food recipes.
Record Keeping and Reporting:
Keep simple records of:
- Households visited
- Referrals made
- Community meetings conducted
- Data reporting
- Report activities to the Case Manager or Health and Nutrition Technical Officer.
Qualifications and Experience
- Minimum of SSCE/WAEC. Certificate in Community Health, Nutrition, or Social Mobilization is an added advantage.
- Previous experience as a community volunteer or health worker is highly desirable.
- Good communication and facilitation skills in the local language.
- Strong knowledge of cultural practices related to maternal and child nutrition.
- Passionate about community development and improving child health.
- Must have previous experience in managing community health/nutrition platforms
- Must be community based and known among stakeholders and community members
- Preferable a community based health practitioner, dietitians, health worker, CHIPS etc.
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