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  • Posted: Jan 6, 2026
    Deadline: Not specified
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  • Elan Orris Real Estate is an innovative real estate and investment company in Lagos, Nigeria intended to reshape Real Estate functionality in Africa with cutting-edge ideas that blend the ancient concepts with modern intelligence to offer unavoidable solutions to smart investors.
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    Customer Service Officer

    Responsibilities

    • Maintain up to date record of clients with outstanding payment for recovery purpose.
    • Provide high level support service by taking ownership of all customer recovery process initiated through to resolution and satisfactory closure.
    • Profile clients for appointment scheduling and ensure target number of visits is scheduled within defined timeline
    • Ensure terms and conditions of the receivables’ balances are communicated to the customers
    • Dealing with internal queries about payments, ensuring customers pay on time and negotiating re payment plans if need arises.
    • Ensure periodic (weekly) update notice are drafted and sent to customers requesting payment of overdue/outstanding balance.
    • Analyze and process payment lodgment made and forward same for timely account reconciliation and receipt generation.
    • Collaborate with appropriate units on issues of customer account reconciliation.
    • Identify changes in payment patterns and propose action to avert potential loss from unpaid receivables.
    • Liaise with appropriate units to resolve customer issues for recovery purpose.
    • Handle all queries regarding outstanding payment and negotiate repayment plans in line with company approved process.
    • Ensure clients get complimentary messages on each payment made.
    • Capture feedback from customer to drive continuous improvement in service deliver.

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    Sales Executive

    Job Description

    • Are you a results-driven sales professional with a passion for real estate and client relationship management?
    • Elan Orris Real Estate Limited is expanding, and we’re looking for a vibrant Sales Executive to join our dynamic team in LAGOS.
    • As a Sales Executive, you’ll play a key role in driving revenue growth, building strong client relationships, and helping clients find their dream properties. This role is perfect for someone who’s ambitious, persuasive, and thrives in a fast-paced, target-oriented environment.

    Key Responsibilities

    • Generate new leads and follow up on sales inquiries.
    • Build and maintain relationships with prospective and existing clients.
    • Conduct property presentations and site inspections.
    • Collaborate with the marketing team to execute sales strategies.
    • Meet and exceed monthly sales targets.
    • Provide exceptional customer service before and after closing deals.

    Requirements

    • Minimum of HND / B.Sc in Marketing, Business Administration, Estate Management, or related field.
    • Proven experience in sales, marketing, or client relationship management (real estate experience is an added advantage).
    • Excellent communication, negotiation, and presentation skills.
    • Self-motivated, confident, and target-driven.
    • Must be tech-savvy and social media aware.

    Method of Application

    Interested and qualified candidates should send their CV to: career@elanorris.com using the Job Title as the subject of the mail.

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