Jobs at Efezi Southsea Nigeria Limited

Responsibilities

• Oversee the day-to-day operations of the hotel.
• Ensure all departments operate efficiently and in line with hotel standards.
• Develop and implement operational policies and procedures.
• Ensure compliance with company policies and government regulations.
• Recruit, train, and supervise department heads and employees.
• Conduct regular staff meetings and performance evaluations.
• Maintain discipline and enforce the hotel's code of conduct.
• Prepare staff schedules and monitor attendance.
• Ensure guests receive exceptional customer service.
• Handle guest complaints and resolve issues promptly.
• Monitor guest feedback and implement service improvements.
• Ensure a welcoming and professional atmosphere throughout the hotel.
• Prepare and manage the hotel's annual budget.
• Monitor daily revenue, expenses, and profitability.
• Approve major expenditures and purchases.
• Review daily sales, occupancy reports, and financial statements.
• Implement cost-control measures to maximize profitability.
• Develop strategies to increase occupancy and revenue.
• Work with the marketing team to promote hotel services.
• Build relationships with corporate clients, travel agencies, and event organizers.
• Monitor competitors and market trends.
• Ensure all departments (Front Office, Housekeeping, Food & Beverage, Maintenance, Security, and Accounts) function effectively.
• Conduct routine inspections of rooms and public areas.
• Ensure hotel facilities are clean, safe, and well-maintained.
• Coordinate preventive maintenance schedules.
• Approve procurement of hotel supplies and equipment.
• Monitor stock levels and prevent wastage.
• Ensure proper inventory control systems are in place.
• Ensure compliance with health and safety regulations.
• Oversee emergency preparedness and security procedures.
• Ensure fire safety equipment and security systems are functional.
• Promote a safe working environment for staff and guests.
• Prepare daily, weekly, and monthly operational reports.
• Report hotel performance to owners or directors.
• Maintain accurate records of operations, incidents, and staff matters.
• Chair management meetings and communicate business objective

Requirement

• Interested candidates should possess a Bachelor's Degree with 5 years experience. 

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Responsibilties

• Verify all daily financial transactions and ensure they are accurately recorded.
• Review cash, bank, POS, and credit transactions for accuracy.
• Ensure all revenue generated by the hotel is properly accounted for.
• Reconcile daily sales with cash collections and bank deposits.
• Monitor room revenue, restaurant sales, bar sales, laundry, and other income sources.
• Identify revenue leakages and recommend corrective measures.
• Verify discounts, complimentary services, refunds, and voided transactions.
• Ensure all charges are correctly posted to guest accounts.
• Perform end-of-day (EOD) closing procedures.
• Balance guest folios and front office transactions.
• Reconcile occupancy reports with room revenue.
• Generate daily financial and operational reports.
• Ensure compliance with hotel financial policies and procedures.
• Verify that all departments adhere to Standard Operating Procedures (SOPs).
• Assess the effectiveness of internal controls and recommend improvements.
• Ensure compliance with tax and statutory regulations.
• Conduct surprise cash counts at the front office, restaurant, and bar.
• Audit inventory records and stock movements.
• Verify purchasing and receiving records.
• Investigate stock shortages, overages, and discrepancies.
• Review departmental expenditures for accuracy and authorization.
• Verify invoices, receipts, and payment vouchers.
• Monitor payroll records for accuracy.
• Ensure all expenses are properly supported with documentation.
• Detect fraudulent activities and financial irregularities.
• Investigate suspicious transactions or unusual variances.
• Recommend measures to minimize financial risk.
• Maintain confidentiality during investigations.
• Prepare daily, weekly, and monthly audit reports.
• Submit audit findings to the General Manager and hotel owners.
• Highlight financial risks, discrepancies, and recommendations.
• Maintain proper audit records and documentation.
• Audit Front Office operations.
• Audit Food and Beverage (F&B) operations.
• Audit Housekeeping and Laundry revenue.
• Audit Purchasing and Store activities.
• Audit Maintenance expenses and records.
• Audit Payroll and Human Resources records where applicable.
• Assess operational and financial risks.
• Ensure adequate controls are in place to safeguard hotel assets.
• Recommend process improvements to reduce losses.
• Monitor compliance with company policies and industry standards.

Requirements

• Interested candidates should possess relevant qualifications with 5 years experience.

go to method of application »

Responsibilties

• Verify all daily financial transactions and ensure they are accurately recorded.
• Review cash, bank, POS, and credit transactions for accuracy.
• Ensure all revenue generated by the hotel is properly accounted for.
• Reconcile daily sales with cash collections and bank deposits.
• Monitor room revenue, restaurant sales, bar sales, laundry, and other income sources.
• Identify revenue leakages and recommend corrective measures.
• Verify discounts, complimentary services, refunds, and voided transactions.
• Ensure all charges are correctly posted to guest accounts.
• Perform end-of-day (EOD) closing procedures.
• Balance guest folios and front office transactions.
• Reconcile occupancy reports with room revenue.
• Generate daily financial and operational reports.
• Ensure compliance with hotel financial policies and procedures.
• Verify that all departments adhere to Standard Operating Procedures (SOPs).
• Assess the effectiveness of internal controls and recommend improvements.
• Ensure compliance with tax and statutory regulations.
• Conduct surprise cash counts at the front office, restaurant, and bar.
• Audit inventory records and stock movements.
• Verify purchasing and receiving records.
• Investigate stock shortages, overages, and discrepancies.
• Review departmental expenditures for accuracy and authorization.
• Verify invoices, receipts, and payment vouchers.
• Monitor payroll records for accuracy.
• Ensure all expenses are properly supported with documentation.
• Detect fraudulent activities and financial irregularities.
• Investigate suspicious transactions or unusual variances.
• Recommend measures to minimize financial risk.
• Maintain confidentiality during investigations.
• Prepare daily, weekly, and monthly audit reports.
• Submit audit findings to the General Manager and hotel owners.
• Highlight financial risks, discrepancies, and recommendations.
• Maintain proper audit records and documentation.
• Audit Front Office operations.
• Audit Food and Beverage (F&B) operations.
• Audit Housekeeping and Laundry revenue.
• Audit Purchasing and Store activities.
• Audit Maintenance expenses and records.
• Audit Payroll and Human Resources records where applicable.
• Assess operational and financial risks.
• Ensure adequate controls are in place to safeguard hotel assets.
• Recommend process improvements to reduce losses.
• Monitor compliance with company policies and industry standards.

Requirements

• Interested candidates should possess an HND qualification with 4 years experience.

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Responsibilities

• Develop recruitment plans based on departmental staffing needs.
• Advertise vacancies, screen applications, and shortlist candidates.
• Conduct interviews and coordinate the hiring process.
• Verify candidates' qualifications, references, and guarantors.
• Prepare employment contracts and appointment letters.
• Coordinate employee onboarding and orientation.
• Foster a positive and professional work environment.
• Address employee grievances and resolve workplace conflicts.
• Counsel employees on performance and conduct issues.
• Promote teamwork, fairness, and employee engagement.
• Organize staff welfare and recognition programmes.
• Develop and implement the hotel's performance appraisal system.
• Monitor employee performance and productivity.
• Coordinate probation reviews and annual appraisals.
• Recommend promotions, transfers, disciplinary actions, or terminations.
• Support managers in setting performance goals and improvement plans.
• Identify training needs across all departments.
• Organize induction programmes for new employees.
• Coordinate regular customer service, leadership, health and safety, and technical training.
• Maintain training records and evaluate training effectiveness.
• Encourage continuous learning and career development.
• Administer salaries, allowances, bonuses, and employee benefits.
• Ensure payroll information is accurate and submitted on time.
• Monitor staff attendance, leave, overtime, and shift schedules.
• Recommend competitive compensation strategies to retain employees.
• Develop, update, and enforce HR policies and procedures.
• Ensure compliance with labour laws and employment regulations.
• Maintain employee records and HR documentation.
• Ensure confidentiality of employee information.
• Promote compliance with the hotel's code of conduct and ethics.
• Investigate employee misconduct and disciplinary cases.
• Issue warning letters and coordinate disciplinary hearings where necessary.
• Ensure disciplinary procedures are fair, consistent, and properly documented.
• Advise management on employee relations and legal matters.
• Promote workplace health and safety standards.
• Coordinate employee medical examinations where required.
• Support staff wellness initiatives.
• Ensure compliance with occupational health and safety regulations.
• Assist with emergency response planning and staff awareness.
• Maintain employee files, attendance records, leave records, and personnel databases.
• Prepare monthly HR reports for management.
• Monitor staff turnover, absenteeism, and recruitment metrics.
• Manage employee confirmation, promotion, and exit processes.
• Develop HR strategies aligned with the hotel's business objectives.
• Advise management on workforce planning and organizational development.
• Support succession planning and talent management.
• Promote a high-performance culture throughout the hotel.

Requirement

• Interested candidates should possess a Bachelor's Degree with 7 years work experience.

Reporting Line:

• The HR Manager typically reports to the General Manager, Managing Director, or Hotel Owner, depending on the hotel's organizational structure.

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Responsibilties

• Receive all goods and materials delivered to the hotel.
• Verify the quantity, quality, and specifications of items against purchase orders and delivery notes.
• Inspect goods for damage, defects, or shortages before acceptance.
• Maintain accurate inventory records for all stock items.
• Monitor stock levels and reorder points.
• Conduct daily, weekly, and monthly stock counts.
• Reconcile physical stock with inventory records and investigate discrepancies.
• Issue supplies only upon receipt of properly approved store requisition forms.
• Ensure the correct quantities are issued to requesting departments.
• Record all stock issues accurately and promptly.
• Store items neatly, safely, and according to category.
• Arrange stock to allow easy identification and retrieval.
• Apply the FIFO (First-In, First-Out) method to reduce spoilage and wastage.
• Ensure proper storage conditions for perishable and non-perishable items.
• Monitor slow-moving, obsolete, and fast-moving items.
• Prevent overstocking and stock shortages.
• Minimize losses resulting from theft, damage, or expiry.
• Report unusual stock variances to management.
• Maintain bin cards, stock cards, inventory registers, and computerized inventory records.
• File delivery notes, invoices, requisitions, and Goods Received Notes (GRNs).
• Prepare daily, weekly, and monthly inventory reports.
• Keep accurate and up-to-date documentation for audit purposes.
• Work closely with Purchasing, Accounts, Kitchen, Housekeeping, Maintenance, and other departments.
• Communicate stock availability and shortages promptly.
• Assist in planning procurement based on consumption patterns.
• Maintain a clean, organized, and secure store environment.
• Ensure proper handling and storage of chemicals, food items, and fragile goods.
• Restrict unauthorized access to the store.
• Follow all health, safety, and fire prevention procedures.
• Support internal and external stock audits.
• Ensure compliance with hotel policies and inventory control procedures.
• Cooperate with auditors during stock verification exercises.
• Implement recommendations from audit reports.
• Recommend improvements to inventory management systems.
• Identify opportunities to reduce waste and improve efficiency.
• Participate in training and professional development.
• Stay updated on inventory management best practices.

Requirements

• Interested candidates should possess relevant qualifications with 5 years experience.

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Responsibilities

• Prepare ingredients by washing, peeling, chopping, slicing, and measuring according to recipes.
• Cook a variety of meals, including breakfast, lunch, dinner, snacks, and special orders.
• Ensure all dishes are prepared consistently and served on time.
• Follow standardized recipes and portion sizes.
• Maintain high standards of food taste, texture, appearance, and presentation.
• Ensure all meals meet the hotel's quality standards before serving.
• Monitor food freshness and prevent the use of expired ingredients.
• Make necessary adjustments to recipes while maintaining consistency.
• Organize workstations and ensure all cooking equipment is ready for use.
• Coordinate with other kitchen staff to ensure smooth operations.
• Assist in menu preparation and daily meal planning.
• Ensure timely preparation during peak service periods.
• Maintain a clean and sanitary kitchen environment at all times.
• Follow food safety regulations and Hazard Analysis and Critical Control Points (HACCP) principles where applicable.
• Store food items at the correct temperatures.
• Prevent cross-contamination during food preparation.
• Wear appropriate protective clothing and maintain good personal hygiene.
• Monitor food stock levels and report shortages to the Kitchen Supervisor or Chef.
• Properly label, store, and rotate food items using the FIFO (First-In, First-Out) method.
• Minimize food waste through effective portion control and storage practices.
• Assist with stocktaking and inventory management.
• Operate kitchen equipment safely and correctly.
• Clean cooking utensils, equipment, and work areas after use.
• Report faulty or damaged equipment promptly.
• Ensure proper handling and maintenance of kitchen tools.
• Work closely with chefs, kitchen assistants, stewards, and service staff.
• Support colleagues during busy periods.
• Maintain effective communication within the kitchen team.
• Participate in staff meetings and training sessions.
• Prepare meals according to guests' dietary requirements and special requests.
• Ensure prompt and efficient food service.
• Respond positively to feedback and implement improvements where necessary.
• Contribute to creating an excellent dining experience.
• Follow all workplace health and safety procedures.
• Handle knives, hot equipment, and cooking appliances safely.
• Report accidents, hazards, or unsafe conditions immediately.
• Ensure compliance with fire safety and emergency procedures.
• Learn new cooking techniques and recipes.
• Stay updated on food trends and presentation styles.
• Participate in culinary training and skill development.
• Suggest improvements to menus and kitchen operations.

Requirements

• Candidates should possess relevant qualifications with at least 5 years experience.

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Responsibilities

• Monitor and maintain service quality across all hotel departments.
• Ensure compliance with the hotel's Standard Operating Procedures (SOPs).
• Conduct regular quality inspections of guest rooms, public areas, restaurants, bars, and other facilities.
• Ensure the hotel consistently meets its quality and service standards.
• Evaluate the quality of guest service at all customer touchpoints.
• Monitor guest feedback, complaints, and online reviews.
• Recommend corrective actions to improve guest satisfaction.
• Ensure prompt resolution of guest complaints.
• Ensure all departments comply with hotel policies and procedures.
• Monitor adherence to health, hygiene, and safety regulations.
• Ensure staff maintain proper grooming and professional appearance.
• Verify compliance with food safety and sanitation standards.
• Conduct daily, weekly, and monthly quality inspections.
• Perform spot checks on rooms before guest occupancy.
• Inspect food preparation, storage, and service areas.
• Audit departmental performance against established quality standards.
• Identify service quality gaps and training needs.
• Conduct or coordinate quality improvement training sessions.
• Coach staff on customer service excellence and best practices.
• Promote a culture of continuous improvement.
• Prepare inspection reports and quality assessment reports.
• Document non-compliance issues and recommend corrective actions.
• Monitor implementation of corrective action plans.
• Submit regular quality performance reports to management.
• Identify operational weaknesses affecting service quality.
• Recommend improvements to hotel procedures and workflows.
• Monitor the effectiveness of implemented improvements.
• Encourage innovation to enhance guest satisfaction.
• Ensure guest rooms and public areas meet cleanliness standards.
• Monitor pest control, waste management, and sanitation practices.
• Verify that safety equipment is functional and accessible.
• Ensure emergency procedures are understood and followed.
• Work closely with Housekeeping, Front Office, Food & Beverage, Maintenance, Security, and other departments.
• Follow up on quality-related issues until they are resolved.
• Promote teamwork to achieve consistent service standards.
• Benchmark hotel performance against industry best practices.
• Support quality certification and accreditation initiatives.
• Recommend strategies to improve operational efficiency and guest satisfaction.
• Monitor key quality indicators and service trends.

Requirements

• Candidates should possess relevant qualifications with 10 years working experiences.