Jobs at Dangote Group

The Finance, Audit & Reporting Lead is a key strategic role responsible for overseeing and coordinating the review, validation, and consolidation of financial, audit, and performance reporting across business units. This role ensures strict compliance with internal policies, regulatory requirements, and audit frameworks while providing critical insights and summaries to support executive decision-making at the VP level.

Serving as the primary liaison between the Office of the VP and various business functions, the Finance, Audit & Reporting Lead facilitates efficient communication, monitors adherence to governance standards, and manages interactions with external parties on tax compliance and investor relations matters. The role demands strong analytical acumen, meticulous attention to detail, and the ability to highlight key trends, risks, and intervention points that impact business strategy and operational integrity.

JOB RESPONSIBILITIES

• Review all documents from Business units and functions, for completeness, accuracy and relevance for the VP’s final decision
• Validate the handling of all exceptions from the Group Controller – Office of the VP as input to preparing final documents for presentation to the VP
• Confirm strict adherence to company policies, guidelines and other directives from the office of the VP
• Review Financial Reports and highlight key trends, observations and interventions points required by the office of the VP
• Summarize key highlights of Performance Reports distilling key notes for the attention for the VP
• Facilitate all interactions with 3rd parties on Tax Compliance or Investor Relations matters.
• Coordinate an up-to date approval log of all submissions for the VP’s approval and ensure YES/NO decisions within set response times as agreed by the VP.
• Assist the Group Controller – Office of the VP, in highlighting key decisions/ intervention points for the attention of the VP
• Monitor strict compliance with the overall Audit Framework including governance approach, procedures, processes and tools in adherence to company policies, guidelines and other directives from the office of the VP
• Review all documents from reporting BUs for completeness, accuracy and relevance for

COMPTENCY REQUIRMEMENTS

• Knowledge of all relevant Financial Management and Corporate Governance legislation and policies 
• Strong understanding of leading Corporate Finance and Governance practices and industry trends
• Strong business acumen 
• Self-starter and Strong work ethics. 
• Excellent Communication skills § Strong analytical skills backed by § Excellent understanding of accounting principles and standards 
• In-depth understanding of internal auditing standards, responsibilities, code of ethics, and certification 
• Deep Industry knowledge § Deep understanding of Accounting principles and standards 
• Understanding of Corporate Governance principles § Strong analytical and evaluation ability 

EXPERIENCE REQUIRED

• 10 years’ experience in Finance, with at least 5 years at Senior level § Minimum of 10 years’ Audit or Legal work experience with at least 5 years management experience
• Minimum of 5 years’ experience with a top-tier Audit firm
•  Experience across multiple industries/markets e.g. Manufacturing, Energy, Utilities. International work experience is an added advanta

go to method of application »

To act as the gatekeeper for all incoming delivery requests, validating each "call-off" against all prerequisites before certifying it as ready for scheduling. This role ensures the integrity and accuracy of the entire scheduling process.

DUTIES AND RESPONSIBILTIES

• Receive, log, and acknowledge all customer delivery "call-off" requests submitted via the company’s application.
• Verify that all conditions for each request are met, including station ullage confirmation, clear account status, and correct application of any rolling balances.
• Proactively engage with customers or the commercial team to resolve any unmet conditions, ensuring orders do not get stuck in the system.
• Serve as the first point of contact for resolving discrepancies related to order quantities or product balances.
• Communicate the final, validated list of "ready-to-schedule" call-offs to the Scheduling Team.

Key Interfaces:

• Internal: Distribution Planning Team, Scheduling Team, Customer Success (all levels).
• External: Customers.

QUALIFICATIONS

• BSc in Business Administration, Logistics, or a related field.
• 2-4 years of experience in order management, customer service, or logistics coordination.
• High attention to detail and a methodical approach to processes.
• Strong problem-solving skills and the ability to communicate clearly and professionally with customers.
• Proficiency in ERP and CRM systems.

go to method of application »

Oversee preventive, corrective, troubleshooting, shutdown, and both major and minor maintenance activities across a range of instrumentation.

Lead a team of technicians performing fundamental instrumentation maintenance tasks as scheduled, ensuring optimal equipment availability and accuracy while adhering to all internal maintenance procedures, best practices, and safety regulations and protocols.

Key Duties and Responsibilities

• Execute routine check-ups of instrumentation equipment according to maintenance schedule plan, workload, manpower availability and company procedures.
• Coordinate the testing, repairing, calibration and trouble shooting of the Instrumentation Control systems.
• Allocate work orders and supervise instrumentation technicians in the execution of activities ensuring adherence to established standards and guidelines.
• Ensure compliance with HSE procedures during maintenance work.
• Evaluate the manpower requirement for daily preventive, break down and shutdown maintenance and prepare the job schedule.
• Monitor the work order status for obstacles, and to re-schedule the task if required.
• Endorse work feedback and close out work orders in the maintenance database.
• Liaise with Mechanical and Electrical sections and establish a seamless integration between operation and maintenance teams.
• Prepare and review various maintenance performance reports such as Preliminary Failure and Root Cause Analysis Reports.
• Perform any other duties as may be assigned by the Section Head.

Requirements

Education and Work Experience

• A bachelor’s degree or its equivalent in Computer Science, Electronics, Automation or a related discipline.
• At least three (3) years’ relevant work experience.

Skills and Competencies

• Good knowledge of instrumentation operation, monitoring and maintenance.
• Good communication skills.
• Good problem solving and analytical skills.
• Excellent communication, people management and interpersonal skills.
• Good oral and written communication skills.
• Good networking and teaming skills.
• Proficiency in the use of office productivity tools.

go to method of application »

We are seeking a seasoned Assistant General Manager of Production to guide our committed team towards a successful future.

Your responsibilities will encompass overseeing the efficient and cost-effective manufacturing of our products, managing plant operations, and upholding the highest standards of quality control. You will ensure that all team members comply with company health and safety policies and procedures. Additionally, you will supervise staff learning and development initiatives to promote their ongoing growth and success within the organization.

Responsibilities

• Guarantee the creation of superior products that fulfill customer expectations and specifications.
• Establish quality control measures to ensure products adhere to high standards of quality, safety, and environmental sustainability.
• Collaborate with various company departments to create production plans.
• Supervise plant operations, ensure compliance with safety regulations, and maintain a secure working environment for all employees.
• Provide training and guidance to staff on efficient manufacturing and quality control practices while upholding performance metrics.
• Oversee the financial and budgeting elements of the production process.
• Communicate issues and recurring challenges to the relevant stakeholders.

Requirements

• Bachelor’s degree in engineering, industrial technology, or a related field. A master’s degree is preferred.
• At least 18+ years of experience in production management.
• Knowledge of production standards and practices.
• Ability to interpret complex documents, including blueprints, schematics, and manufacturing plans.
• Demonstrated leadership and interpersonal communication skills.
• Strong analytical, financial management, and budgeting skills.
• Proficient in the use of production management software.
• A solid understanding of health and safety regulations.

go to method of application »

Your primary objective will be to implement and drive HR initiatives tailored to the engineering workforce while fostering a productive work environment that promotes safety and performance.

Key Responsibilities:

• Collaborate with engineering managers to determine current and forecasted manpower needs based on project requirements.
• Develop and implement workforce development strategies to ensure skill development and succession planning.
• Facilitate training programs specific to engineering practices and compliance standards.
• Manage and analyze employee performance data to identify patterns and implement necessary changes.
• Provide support in the recruitment process, particularly for engineering roles.
• Assist with the development and implementation of HR policies that enhance employee engagement and retention within the engineering teams.
• Monitor compliance with labor laws and internal policies within the engineering scope.

Requirements

Qualifications:

• Bachelor's Degree in Human Resources, Engineering, or a related field.
• Flair for people management is compulsory.
• A professional HR certification (such as CIPMN) is a plus.

Experience:

• Minimum of 5 years of experience in a human resources role, preferably with exposure to engineering or technical environments. Techincal trainers, operations management consultants and HR Consultants are encouraged.

Skills and Competencies:

• Strong understanding of engineering principles and workforce management.
• Excellent analytical skills and proficiency in data management.
• Exceptional interpersonal and communication skills.
• Ability to work collaboratively across departments.
• Familiarity with HR Management software tools.
• Problem-solving skills and ability to adapt to changing needs in a fast-paced environment.

go to method of application »

To lead the entire customer success function, ensuring all customer requests, inquiries and issues are resolved in a timely and professional manner. This role is responsible for designing and delivering service experience that drives customer satisfaction, loyalty, and retention

DUTIES AND RESPONSIBILTIES

• Manage the daily operations of the entire customer service ecosystem, including the Call Center and regional Service Support teams.
• Oversee the call-off request function, ensuring adherence to all processing and validation SLAs.
• Serve as the primary escalation point for complex or sensitive customer issues that require senior management intervention.
• Analyze customer feedback, service metrics (e.g., First Call Resolution, CSAT), and issue trends to identify and drive systemic improvements.
• Develop and implement customer service policies, standards, and procedures across all teams.

Key Interfaces:

• Internal: Distribution Planning Manager, Fleet Team, Commercial Ops Team, Regional Service Managers.
• External: Key Partner Stations/Customers.

Requirements

• BSc/MSc in Business Management or a related field.
• 10+ years of experience in a customer service leadership role, preferably in a B2B environment.
• Proven experience designing and managing multi-channel customer service operations.
• Strong analytical skills with the ability to use data to improve the customer experience.
• Exceptional empathy, communication, and problem-solving skills.

go to method of application »

To manage the regional Service Support team and own the customer experience within a specific geographical area. This role ensures the quality resolution of all customer issues and acts as the bridge between regional partners and the central command.

Duties & Responsibilities

• Handle complex customer issues that cannot be resolved by the Service Support Supervisors.
• Manage, coach, and oversee the daily workload, case management, and performance of the regional team of Service Support Supervisors and Officers.
• Prepare and present regular reports on regional service trends, challenges, team performance, and customer sentiment to the Head of Customer Success.
• Provide actionable feedback to central operations based on on-the-ground intelligence to drive service improvements.

Key Interfaces:

• Internal: Head of Customer Success, Service Support Supervisors, Key Partner Stations.
• External: Customers within the region.

Requirements

• BSc in Business Administration or a related discipline.
• 5-7 years of experience in customer service, with at least 2 years in a team lead or supervisory role.
• Direct experience in Nigeria's downstream oil and gas retail sector is mandatory.
• Strong understanding of customer service principles and practices.
• Excellent leadership, coaching, and conflict resolution skills.
• Willingness to travel within the designated region.

Benefits

• Private Health Insurance
• Opportunities for Professional Growth and Career Advancement
• Paid Time Off
• Training & Development
• Competitive salary
• Collaborative and supportive work environment