Jobs at Catholic Relief Services

Job Summary:

• Under the direction of the Monitoring, Evaluation, Accountability and Learning (MEAL) Manager and Program Manager II, the MEAL Officer will be responsible for all MEAL-related activities including, but not limited to: monitoring progress on project indicators, elaboration of M&E tools, conducting needs/market/post-activity assessments, beneficiary database management, recalibration of beneficiary targeting at project mid-point, development and implementation of accountability mechanism as well as the compilation of reports. The MEAL officer will be based in Yola, Adamawa state with frequent trips to the project area and will report to the Program Manager II but will also work closely with the STaR Project MEAL Manager for technical support.

Roles and Key Responsibilities

In general, the responsibilities of the MEAL officer are the following:

• Support the coordination and implementation of all assigned project MEAL activities as outlined in the Detailed Implementation Plan in line with CRS program quality principles, standards and MEAL policies, procedures, and practices; donor MEAL requirements; and industry good practices.
• Monitor and report any MEAL-related challenges and gaps identified to inform adjustments to plans and implementation schedules. Assist partners in their efforts to reflect on project experiences.
• Collaborate with local partner(s) to prepare MEAL-related aspects of reports per established reporting schedule.
• Collect information on staff MEAL capacity needs and technical assistance needs of partner organizations and monitor MEAL capacity building and technical support activities to ensure effective impact.
• Complete project documentation for assigned MEAL activities. Assist with identifying information for case studies and reports on promising practices.
• Support program learning and decision making by posing thoughtful questions, engaging with project data, reflecting upon, and sharing with project management the information gathered from community members and partners.

This means more precisely but not limited to:

• Track the project performances vs. the target set for all project indicators and support the MEAL Manager to regularly update the Indicator Performance Tracking Table (IPTT).
• On a quarterly basis, ensure partner and head of Components report on project activities and include proof of data/set of participants and proof of activities achieved.
• Organize quarterly field visit to conduct routine data quality assurance checks on data collected/reported by project’s stakeholders, to observe anticipated and unanticipated changes and communicate with community members on their feedbacks and/or complaints.
• Review, clean and analyze all project data, including but not limited to Participants’ registration, baseline study, onsite monitoring, post-activity monitoring, Midterm evaluation and final evaluation.
• Follow up on and review performance indicators that are underperforming, call attention on and suggest to the Project Manager and MEAL manager any additional actions to be taken to improve performance.
• Create and manage databases to ensure the traceability of the project beneficiaries and assistance provided and make available separate disaggregated file(s) by sex, status, age, etc. at the end of each reporting period to correspond to each individual performance indicators.
• Elaborate, review, and test all M&E tools and conduct post-activity monitoring surveys, a household-level baseline study, Midterm assessment and the Endline study in a timely manner and as per donor’s & CRS’ policies.
• Promote the use of Information Communication Technology for Development (ICT4D) solutions throughout the project including for the registration of beneficiaries, the registration and payment of traders/vendors, the monitoring of the project activities, the post-distribution household surveys, the post-distribution market surveys, the baseline study, the mid-term and final evaluations.
• Lead the roll-out and implementation of the project’s feedback and response mechanism (FRM) and support actively seeking and responding to feedback from all members of targeted communities and other stakeholders as defined by the Feedback and Response Mechanism.
• Support the development and testing of electronic data entry questionnaires using Commcare, (or other software as needed) during periodic surveys and data analysis using appropriate statistical packages.
• Train enumerators and daily workers on data collection tools and on the utilization of ICT4D tools (iPads and/or android devices) and supervise all data collection exercises. In coordination with the MEAL Manager and ICT4D Specialist, maintain the project’s stock of IT equipment (including vendor phones, program phones, solar panels, Bluetooth printers, etc.).
• Collect and share lessons learned, best practices, success stories and innovations stemming from program implementation via routine monitoring activities, field visits, quarterly ‘’reflection meetings’’ and ‘’Learning to action discussions’’ sessions organized.
• Formulate and share clear recommendations for improved programming implementation.
• Compile yearly Participants and services delivery and Global agency results data.
• In liaison with Protection and Safeguarding focal person, collect data on protection and safeguarding issues and report them for action.

Required Languages - English and Hausa language required. Proficiency in other local languages will be an added advantage.

Travel - include percentage of required travel, if applicable. Could be stated as Must be willing and able to travel up to 50 %.

Knowledge, Skills and Abilities

• Excellent interpersonal skills: must be able to interact in a mature, professional, and friendly manner with local and international colleagues of differing religious and cultural backgrounds.
• Able to work independently, take initiative and be committed with few guidance in the implementation of received directions.
• Ability to maintain confidentiality and privacy.
• Ability to work effectively under pressure, organize and prioritize a variety of initiatives.
• Demonstrated commitment to gender-responsive and safe/dignified programming.
• Attention to details, accuracy, and timeliness in executing assigned responsibilities.
• Proactive, results- and customer-oriented.
• Understanding of NGOs’ and other entities responsibility to protect beneficiaries from sexual exploitation and abuse.

Preferred Qualifications

• Experience in participatory action planning and community engagement.
• Experience monitoring projects and collecting relevant data preferred.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

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Job Summary

• The Household Economic Strengthening Officer will work under the direct supervision of the ICHSSA 4 Household Economic Strengthening Technical Advisor to provide technical assistance and accompaniment to CRS- ICHSSA 4 Project in Adamawa State. S/he will support ICHSSA4 Project to develop/enhance and implement a holistic HES strategy, appropriate to the local context that allows Pro-Health to strengthen the capacity of their partner CSOs to provide high quality HES services to enrolled beneficiaries.

 Roles and Key Responsibilities

• Support the CSO partners to provide HES interventions that is aligned with household economic vulnerability status, designed to improve household resilience to shocks, reduce food insecurity (access and availability) and facilitate household graduation from the ICHSSA program.
• Provide capacity building and mentorship to CSO partners with a focus on implementation and management of community-based savings groups, OVC-optimized financial
• education, market assessment and opportunity identification, value addition along identified value-chains based, entrepreneurship, and micro-enterprise management based on assessed IP capacity.
• Collaborate with Agriculture Institutes within the state to strengthen farm-based livelihoods and improve food access and availability among the households enrolled on the ICHSSA Project
• Collaborate with other Thematic leads to ensure household care plans incorporate economic and food security considerations and promote graduation.
• Conduct joint monitoring and supportive supervision visits with other member of the ICHSSA 4 technical team to CSO to support high quality HES intervention implementation and ensure household care plan are promotive of graduation.
• Lead/Support trainings of trainers/trainings in prioritized areas of HES and food security in collaboration with the HES Team.
• Support CSO partner to transition households not yet ready to graduate to other programs, especially emerging government social protection initiatives.
• Document project results and impacts in various forms, including success stories, promising practices, lessons learned, case studies, client satisfaction, etc.
• The officer will also be responsible for the backstopping of ICHSSA-4 project CSO partner on the delivery of the community and health level services for the beneficiaries

Required Languages - English and Hausa Language required.

Travel - Must be willing and able to travel up to 20 % of the time to the field locations

Knowledge, Skills and Abilities

• Excellent English language oral and written communication skills.
• Excellent analytical skills; and demonstrated experience in the strategic design and implementation of OVC and HIV/AIDS programs.
• Strong track record of HES intervention strategies, understanding of the PEPFAR 95-95-95 goals and proven ability to produce demonstrable technical and program results
• Knowledge and understanding of OVC issues, Adolescent challenges and vocation training strategies and policy for HIV Care for Children and OVC Case Management, in addition to extensive knowledge of key actors in these fields
• Knowledge of the relevant public donor regulations preferred.
• Proficient in MS Office packages (Excel, Word, PowerPoint) is preferred.
• Good interpersonal skills including ability to work with multiple stakeholders successfully and to create linkages.

Preferred Qualifications

• Experience in participatory action planning and community engagement.
• Experience monitoring projects and collecting relevant data preferred.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint)

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Job Summary

• The Health Systems Strengthening Officer under the direct supervision of HSS Advisor will be responsible for the coordination of HSS component of ICHSA4 project in Sokoto, Kebbi and Zamfara. The incumbent in this role will support the implementation of interventions with the use of USAID/WHO Health Systems framework and Pro-Health International (PHI) approach to systems strengthening to facilitate changes required to embed and institutionalize OVC Case Management and Sustainability into the health and social systems at the state, LGAs and community levels.

Roles and Key Responsibilities

• Serve as a resource for up-to-date technical information on how OVC program can strengthen health systems including providing technical support to department of local government health services, LACA, local government social welfare unit and other key stakeholders at the community level
• Support State and Local Government Social Welfare Unit in its efforts to harmonize partner coordination and donor alignment
• Support the projects efforts towards the institutionalization of specific OVC interventions and integrated community case management
• Provide technical support to Sokoto, Kebbi and Zamfara SACA, LGA Social Welfare Unit, Local Government Health Department in developing LGA capacity to coordinate community level OVC/HIV/AIDS interventions
• Provide mentoring, coaching and hands on support in establishing effective systems for planning, monitoring and coordination of the OVC response at the States and LGAs level
• Provide timely reports to CRS Nigeria and PHI ICHSSA-4 project on all activities conducted at the state and LGA levels.
• Responsible for the backstopping of ICHSSA-4 project CSO partner on the delivery of the community and health level services for the beneficiaries

Required Languages - English and Hausa Language required

Travel - Must be willing and able to travel up to 30% of the time to the field locations

Knowledge, Skills and Abilities

• Good relationship management skills with ability to work collaboratively as part of multidisciplinary and multicultural team.
• Excellent English language Oral and written communication skills
• Excellent analytical skills; and demonstrated experience in supporting the strategic design and implementation of OVC and HIV/AIDS programs.
• Relevant track record of HIV/AIDS programming, understanding of the PEPFAR 95-95-95 goals and proven ability to produce demonstrable technical and program results
• Knowledge and understanding of OVC issues, Child Protection and Adolescent challenges and policy for HIV Care for Children, and OVC Case Management, in addition to good knowledge of key actors in these fields.
• Proficient in MS Office packages (Excel, Word, PowerPoint) is preferred.
• Good interpersonal skills including ability to work with multiple stakeholders successfully and to create linkages.

Preferred Qualifications

• Experience in participatory action planning and community engagement.
• Experience monitoring projects and collecting relevant data preferred.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint).

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Job Summary: 

• The Program Officer HIV & OVC MEAL will support all Monitoring, Evaluation, Accountability and Learning (MEAL) towards sustainability of HIV and OVC service delivery at the national and sub-national levels.
• This support includes; support for HIV/OVC coordination & sustainability platforms, innovative case finding, DSD models, retention in care models, scale up of viral load uptake, Quality of Care Strategies and OVC programs. In collaboration with the ACCESS technical team and GoN structures, S/he will support the development of MEAL policy documents and ensure compliance with data management policies including accurate and timely reporting of results to key stakeholders at the national and sub-national levels.

Roles and Key Responsibilities:

MEAL Technical Assistance

• Strengthen MEAL strategies for effective HIV treatment and OVC services at the central office and at states of ACCESS project implementation.
• Support the efforts of GoN at national and sub-national levels and PEPFAR to standardize and scale up the use of evidence based technical strategies for HIV treatment quality improvement.
• Strengthen HIV & OVC coordination/sustainability platforms using MEAL strategies.
• Support the development of SOPs, job aids and guidelines for HIV treatment, OVC programs and Quality Improvement for PEPFAR implementing partners and civil society organizations (CSOs).
• Support MEAL strategies to strengthen bi-directional linkages towards improved OVC – Pediatric ART integration continuum of care with a focus on optimizing health and social services workforce and improved data management information system.
• Support content provision and capacity building for the NMRS and NOMISS.
• Support the strengthening of the sub-national Monitoring and Evaluation Technical Working Group for HIV treatment and OVC services.

    Representation and Learning:

• In consultation with the technical lead, represent the consortium on relevant technical meetings including high level representation, advocacy and donor engagement as required.
• Ensure necessary technical assistance and training is provided to partners to develop capacity to implement HIV/OVC MEAL activities as per the project requirements.
• Contribute to the documentation and dissemination of project efforts, achievements, lessons learned and innovations within ACCESS and to the larger Nigerian and global technical community, as appropriate.

QUALIFICATIONS

• A minimum of bachelor’s degree in social sciences, sciences, or related field.
• Demonstrated skills in MEAL, data management and quantitative and qualitative research methodologies.
• Up to five years in PEPFAR program implementation; experience in providing MEAL technical assistance for PEPFAR HIV/OVC interventions including at least one year experience in above site/sustainability intervention.
• Demonstrated ability to work effectively with government, CSOs and communities as well as transfer knowledge to diverse audiences through workshops, training and meetings using participatory methods and adult learning principles.
• Proven inter-personal skills for effective teamwork; as well as the ability to work independently on a frequent basis, taking initiative, working under pressure, managing a variety of activities concurrently, and delivering outputs on schedule.
• Ability to work both in a team and independently and ability to transfer knowledge through formal and informal training.
• Excellent analytic, organizational and computer skills; skilled in MS Office (including Word, Excel, Outlook, and PowerPoint) and Commcare.