Jobs at ART X

About the Role

• The Client Services Associate will work closely with the Head of Operations to strengthen and expand relationships with key stakeholders, including collectors, VIPs, and exhibitors. 
• This role is integral to ART X’s mission, focusing on sales, relationship management, and ensuring exceptional Guest and Exhibitor Relations to enhance client retention and drive profitability. 
• As a Client Services Associate, you will communicate with high-net-worth individuals, corporate professionals, and VIPs to support their engagement with the fair. 
• Additionally, you will manage the database of invited guests, oversee guest registration processes, and support the sales of corporate hospitality packages.

Key Responsibilities

• Build, manage, and strengthen relationships with new and existing collectors, VIPs, other high-net-worth and international guests.
• Serve as the primary point of contact for collectors, VIPs, and other stakeholders, ensuring timely and effective communication to foster long-term relationships.
• Support exhibitors by maintaining strong relationships and providing assistance where needed.
• Assist with developing and executing sales strategies for corporate hospitality packages and guest ticket sales, including creating promotional materials.
• Manage and nurture existing partnerships, fostering effective communication and sustained collaboration.
• Work with the Head of Operations to oversee guest registrations and reservations, ensuring accurate documentation and efficient record-keeping.
• Maintain and update customer relationship database, including data clean-up, segmentation, as well as prepare reports and insights
• Collaborate with internal teams—such as Communications, Design, Events, and Operations—to deliver a seamless guest experience.
• Develop, update, and implement operational processes, guidelines, and Standard Operating Procedures (SOPs) for Guest and Exhibitor Relations.
• Document client feedback, identify lessons learned, and share best practices to enhance operational efficiency and campaign effectiveness.
• Other tasks as assigned by the Head of Operations.

About You

• The ideal candidate must be flexible, proactive, and adept at cultivating relationships. Strong interpersonal skills, attention to detail, and excellent communication abilities are essential. 

Other key requirements include:

• A minimum of 5 years experience with customer relationship and/or account management.
• A strong cultural alignment with ART X’s values of excellence, ownership, kindness, integrity - consistently going the extra mile as a catalyst for change.
• Outstanding written and verbal communication skills, with the ability to present information compellingly at all levels.
• Exceptional organizational and project management skills, capable of multitasking and meeting tight deadlines.
• Strong interpersonal skills and a collaborative mindset, with proven experience working in cross-functional teams.
• A keen attention to detail in both written and verbal communication.
• Proficiency in relationship management, sales, negotiation, and critical reasoning.
• Familiarity with data analysis to track client metrics and inform decision-making.
• Adaptability to thrive in a dynamic, fast-paced environment with shifting priorities.
• A genuine passion for art and culture, and alignment with ART X’s values and mission.
• Proficient in Microsoft Office / Google Docs.

Role Specification:

• This position is full-time and hybrid, based in Lagos.

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About the Role

• We are seeking a proactive Partnerships Associate with a keen eye for detail, an analytical mindset and a passion for forging strategic relationships. This role is pivotal in supporting the Marketing & Partnerships Lead by driving the identification, acquisition, and management of sponsorships and partnerships that move ART X's initiatives forward.
• You will assist in developing and executing sponsorship and partnership strategies by researching potential partners, coordinating meetings, and facilitating communication between ART X and external stakeholders. This includes supporting negotiations, ensuring alignment with our strategic objectives, and nurturing long-term relationships to enhance ART X’s brand visibility both locally and internationally.
• Your responsibilities will be both operational and strategic, requiring you to manage multiple tasks simultaneously, adapt quickly to changing priorities, and consistently deliver high-quality work under tight deadlines. 
• This is an exciting opportunity for an individual who is detail-oriented, self-motivated, and passionate about the arts, to contribute innovative ideas and help shape the future of ART X.

Key Responsibilities

• Identify, evaluate, and cultivate potential sponsorships and strategic partnerships that align with ART X’s mission and objectives.
• Develop comprehensive and tailored presentations that identify and strategically address the unique requirements of both the potential/existing partner and ART X, clearly articulating the mutual benefits and value proposition of the partnership.
• Spearhead the management and nurturing of existing partnerships, ensuring effective communication and long-term collaboration.
• Act as a primary point of contact for external partners and sponsors, ensuring effective communication and fostering strong, long-term relationships.
• Liaise with internal teams—including Communications and Design, Events, Guest Relations, Operations, etc—to ensure cohesive execution of partner initiatives and campaigns.
• Develop, maintain, and update operational processes, guidelines, and Standard Operating Procedures (SOPs) for  Partnership Management.
• Document lessons learned and best practices to continuously improve operational efficiency and campaign effectiveness.
• Monitor partner and sponsor campaign performance metrics and compile regular reports, providing insights and recommendations to optimise.
• Other tasks as assigned by the Marketing & Partnerships Lead.

About You

• The ideal candidate is detail-oriented, highly organized, and proactive, with strong communication skills and the ability to manage multiple tasks in a fast-paced environment. 

Other key requirements include:

• A minimum of 5 years experience in marketing operations, sponsorship, partnerships, or a related field, preferably within the art, culture, or creative sectors; experience with international brands, as well as with audiences in Nigeria/Africa is preferred.
• A strong cultural alignment with ART X’s values of excellence, ownership, kindness, integrity - consistently going the extra mile as a catalyst for change.
• Demonstrated ability to support operational processes and manage partnerships or sponsorships.
• Strong project management skills, with experience coordinating cross-functional teams and vendor relationships.
• Ability to thrive under pressure, adapt to changing priorities, and deliver high-quality work on time.
• Excellent written and verbal communication skills, with the ability to communicate effectively with both internal and external stakeholders.
• A collaborative mindset and a passion for the arts, with a commitment to ART X’s mission.
• Proficiency in Microsoft Office/Google Docs.

Role Specification:

• This position is full-time and hybrid, based in Lagos.

go to method of application »

About the Role

• Reporting directly to the Marketing Communications Manager, the Content & Communications Associate will be responsible for all aspects of brand storytelling. 
• In this role, you will craft, curate, and refine compelling narratives that reflect the ART X brand and resonate with our diverse audiences. 
• Your creative output will span multiple media channels, including digital, print, and video, ensuring a consistent and engaging voice across all touchpoints. 
• You will work collaboratively with our creative, marketing, and design teams to bring our vision to life and enhance our global presence.

Key Responsibilities

• Assist with developing and executing brand storytelling strategies that align with ART X’s mission, ensuring a consistent and engaging narrative across all platforms.
• Create, edit, and manage content for various channels including websites, social media, press releases, email campaigns, blogs, and video scripts.
• Maintain and update an editorial calendar to ensure timely content production and delivery that supports ART X’s marketing campaigns and events.
• Collaborate with the design team to produce high-quality, visually appealing content that complements written narratives.
• Conduct interviews, research, and content curation to gather authentic stories from artists, partners, and stakeholders.
• Ensure brand consistency by upholding the organisation’s tone, style, and messaging guidelines in every piece of content.
• Coordinate with external agencies, freelancers, and content creators to ensure the consistent delivery of high-quality content on schedule.
• Monitor content performance metrics and audience engagement, providing insights and recommendations to continuously optimise our content strategy.
• Support cross-functional projects by providing creative content support for events, sponsorships, and partnerships.
• Identify striking images that can be used on the ART X website, publications, newsletters and guest invites.
• Provide support for content on the CEO’s Social Media channels when requested.
• Regularly review and update content strategies based on evolving industry trends, audience feedback, and emerging technologies to keep ART X at the forefront of cultural communications.
• Manage multiple projects simultaneously while meeting tight deadlines and maintaining attention to detail.
• Participate in brainstorming and strategic planning sessions to generate innovative content ideas and campaigns that resonate with diverse audiences.
• Ensure all content is received from external vendors as per the video policy guide and all content is filed correctly.
• Other tasks as assigned by the Marketing Communications Manager.

About You

• The ideal candidate is a creative storyteller with exceptional writing, editing, and communication skills. 
• You thrive in a fast-paced environment and are adept at managing multiple projects simultaneously. 

Other key requirements include:

• A minimum of 3 years of experience in content creation, communications, marketing, or journalism, preferably within the art, culture, or creative sectors.
• A strong cultural alignment with ART X’s values of excellence, ownership, kindness, integrity - consistently going the extra mile as a catalyst for change.
• A proven track record of developing compelling content that engages diverse audiences and builds brand equity.
• Strong creative and analytical abilities, with the capacity to translate complex ideas into clear, engaging narratives.
• Excellent interpersonal skills and a collaborative mindset, with experience working in cross-functional teams.
• Outstanding written and verbal communication skills, with meticulous attention to detail.
• Proficiency with digital content tools, and social media management.
• A genuine passion for art and culture, and alignment with ART X’s values and mission.
• Ability to work under pressure, adapt to changing priorities, and meet tight deadlines.
• Proficient in Microsoft Office / Google Docs, InDesign or similar design software.

Role Specification:

• This position is full-time and hybrid, based in Lagos.