Jobs at Appzone Limited

Job Description

• Issue invoices accurately and on time, run weekly aging reports and proactively follow up with customers on overdue invoices via email, calls, and statements until cash is collected.
• Match incoming payments to invoices in the system, resolve unapplied cash, short payments, and discrepancies and reconcile AR ledger to bank statements monthly.
• Liaise with Sales, Ops, and customers to investigate and clear billing disputes, deductions, and credit notes and track resolution time and close loops fast.
• Monitor Days Sales Outstanding, collection efficiency, bad debt risk and build weekly/monthly AR dashboards for Finance leadership and flag at-risk accounts early.
• Support month-end close with accurate AR accruals and provisions, assist with ad-hoc financial analysis and budgeting when needed and ensure compliance with credit policy and revenue recognition rules
• Compile and analyze financial data and generate detailed financial reports & statements
• Ensure data accuracy, assist in identifying financial trends & variances and participate in the preparation of budgetary plans
• Stay updated on relevant financial regulations and assist in ensuring compliance with regulatory standards.
• Support the implementation of governance policies, contribute to internal and external audit processes and provide documentation for compliance reporting.
• Contribute to the identification and assessment of financial risks, assist in developing risk mitigation strategies and participate in monitoring risk exposure.
• Gain proficiency in financial software and tools, assist in the implementation and maintenance of financial systems and contribute to the integration of technology for financial efficiency.
• Assist in routine treasury tasks, execute cash flow forecasting and participate in treasury training sessions.
• Support daily liquidity management and collaborate on banking relationships.
• Assist in routine tax operations, execute basic tax compliance checks and support the preparation of tax documentation.
• Review and verify invoices from vendors and suppliers to ensure accuracy and completeness.
• Entering invoice information into the accounting system, ensuring accurate and timely recording of accounts payable transactions.
• Prepare and process payments to vendors and suppliers, ensuring compliance with company policies and procedures.
• Build and maintain relationships with vendors and suppliers, resolving any issues or disputes that may arise.
• Reconcile accounts payable records with vendor statements and general ledger accounts to ensure accuracy and identify any discrepancies.
• Ensure compliance with company policies, procedures, and regulatory requirements related to accounts payable.
• Maintain accurate and complete records of accounts payable transactions, including invoices, payments, and vendor information.
• Prepare and submit reports on accounts payable activity, including aging reports and vendor payment history.
• Assist with cash flow management by ensuring timely payment of invoices and managing vendor relationships.
• Implement and maintain internal controls to prevent errors, fraud, and misstatements in accounts payable transactions.

Requirements

• BSc in Accounting, Finance, or any other related discipline. ACA or ACCA will be an added advantage.
• 3+ years work experience in a similar role, preferably in an Accounts Receivable role within fintech, technology, and/or financial services industry.
• Good reporting skills and standards and high level of intelligence with the ability to learn with ease and speed.   
• Ability to motivate, counsel, and constructively deal with people at all levels.  
• Proficiency in Microsoft Office packages is highly essential and recommended.  
• Excellent interpersonal and communication skills.  
• Proficiency in both spoken and written English, problem solving, analytical thinking, and communication.  
• Self-confidence and authenticity while having high personal ambitions and strong work ethic.

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Job Description

• Review, draft and support negotiation of commercial agreements across Qore’s business lines, including platform agreements, vendor contracts, NDAs, data processing agreements, service agreements, standard terms and other commercial documents.
• Conduct legal research and prepare clear research notes, summaries, draft positions and advisory support materials for Senior Legal Lead review.
• Support contract lifecycle management for assigned matters, including intake, review, execution coordination, filing, renewal tracking, expiry tracking and obligation monitoring.
• Review counterparty mark-ups, flag deviations from standard positions and prepare comparison notes for Senior Legal Lead review.
• Prepare first drafts of routine legal documents, correspondence, notices, amendments, consents, contract summaries and internal legal notes.
• Support regulatory-adjacent legal matters, Board-facing legal preparation, governance-adjacent legal work and transaction documentation as directed by the Senior Legal Lead.
• Maintain documentation standards, template currency, precedent library records, clause libraries and legal repository hygiene.
• Coordinate execution logistics for agreements moving to signature, including signature block checks, document collation, filing and tracker updates.
• Work with LRCC Operations & Controls to ensure assigned legal matters are properly logged, tracked and updated in the task management system.
• Review AI-assisted legal outputs before escalating them to the Senior Legal Lead or relying on them for research, drafting or contract review support.
• Provide occasional cross-functional support to other LRCC teams in crisis or high-priority matters where legal execution support or generalist LRCC exposure is required.

Requirements

• Nigerian-qualified lawyer with LLB and BL.
• 3–5 years’ post-call experience.
• Experience in a reputable commercial law firm and an in-house / industry role, preferably within a regulated business, financial services institution, fintech, payments company, technology company or similarly complex environment.
• Strong working knowledge of Nigerian commercial law, contract fundamentals, corporate law basics and the legal environment for fintech, payments or digital financial services.
• Good contract drafting, review and issue-spotting skills.
• Strong legal research ability and clear legal writing.
• Good generalist legal exposure across contracts, regulatory-adjacent advisory, corporate governance support, compliance-adjacent matters, data protection clauses and legal operations.
• Strong organisation, matter tracking and deadline management skills.
• Ability to manage multiple assigned matters at once and escalate early where senior legal judgment is required.
• Attention to detail, sound judgment and willingness to work within defined templates, playbooks, trackers and approval gates.
• Comfort using AI-assisted tools responsibly as part of legal research, drafting, document review and matter tracking.

Advantageous:

• Experience in fintech, payments, banking infrastructure, SaaS, lending, financial services or technology contracting.
• Experience supporting contract repositories, legal operations, task management systems or document automation.
• Exposure to data protection, AML/KYC, regulatory filings or Board-facing documentation.

Ideal Candidate Profile:

• The ideal candidate is a disciplined mid-level lawyer who wants to grow into a strong commercial legal adviser.
• They are careful with drafting, reliable with deadlines, honest about escalation, and comfortable working in a structured legal team where quality, documentation and speed all matter.
• They should be able to support the Senior Legal Lead without needing every instruction broken down, while still knowing when a matter is above their authority and must be escalated.

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Job Description

• Serve as the first point of contact for all customer operational issues and requests.
• Log, categorise, prioritise, and track cases on the service desk platform with proper categorisation, reproducible issue detail, and correct routing.
• Ensure clean escalation and closure notes for every ticket.
• Coordinate with Product Support and Engineering for deeper investigations on complex issues.
• Maintain proactive communication with customers throughout the resolution lifecycle, providing timely status updates and expected resolution timelines.
• Participate in daily and weekly service review cadences and contribute to operational reporting.
• Flag recurring or systemic issues to the RM Team Lead for escalation and root cause analysis.
• Maintain up-to-date client records including contact details, product subscriptions, and interaction history.
• Surface client sentiment, recurring pain points, and operational insights to the CSM team to support strategic engagement.

Key Outcomes/KPIs 

• SLA adherence – response and resolution targets met consistently.
• Ticket quality – proper categorization, reproducible issue detail, correct routing.
• First-contact resolution rate (where applicable).
• Customer communication quality and timeliness.
• Volume of open vs. closed tickets per reporting period.
• Internal escalation response time and follow-through rate.

Requirements

• BSc in Accounting / Accountancy or a similar numerate discipline will be preferred.
• 2+ years of experience in B2B Relationship Management, Customer Support, Customer Success, Customer Relations, Customer Experience, Customer Operations, Technical Support, or Product Support role.
• Strong problem-solving and communication skills with familiarity with ticketing tools and service processes (ITIL-aligned discipline).
• Ability to handle pressure and manage multiple customers concurrently.
• Proficiency with service desk/ticketing platforms (e.g., Freshdesk, Zoho Desk, or similar).

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Job Description

• Lead Qore’s regulatory affairs and compliance programme during the combined-team phase.
• Support active licensing processes, including the PSSP licence application and any related regulatory submissions, follow-ups, evidence requests or supervisory engagements.
• Maintain a regulatory intelligence function covering applicable financial services, payments, AML/CFT, data protection-adjacent, cybercrime-facing and market-entry regulatory requirements.
• Track developments from relevant regulators and authorities, including CBN, NFIU, NCCC and other applicable central banks, financial sector regulators, cybercrime-facing authorities, data protection authorities and market regulators across Qore’s operating or target jurisdictions.
• Translate regulatory developments into clear internal obligations, action points, owners and timelines.
• Maintain the regulatory filing calendar, obligation register and regulatory engagement tracker.
• Prepare, review and quality-control regulatory submissions, responses, position notes, supervisory correspondence, licence-related documentation and regulator-facing materials.
• Manage working-level regulatory correspondence and ensure material regulatory positions are escalated to the Chief Legal Officer before communication.
• Support compliance monitoring, evidence collection, policy lifecycle management, compliance issue tracking, remediation tracking and internal compliance reporting.
• Coordinate with Legal on regulatory legal questions, with Risk and Privacy on regulatory exposure, and with Corporate Governance on matters requiring Board or committee awareness.
• Support AML/CFT, sanctions, counterparty due diligence and compliance evidence coordination, working with relevant business owners and control teams.
• Maintain regulatory and compliance documentation infrastructure, including regulatory intelligence reports, obligation trackers, filing records, compliance evidence registers, policy records and supervisory engagement logs.
• Review AI-assisted regulatory and compliance outputs before they are treated as internal guidance, formal regulatory positions, compliance evidence or external communications.
• Provide occasional cross-functional support to other LRCC teams in crisis or high-priority matters where regulatory, compliance or generalist LRCC judgment is required.

Requirements

• Nigerian-qualified lawyer with LLB and BL, or a compliance / regulatory professional with strong legal and regulatory training. LLB and BL strongly preferred.
• 6–8 years’ relevant experience.
• Experience in a reputable commercial, regulatory or financial services law firm practice and an in-house / industry role within a regulated financial services institution, fintech, payments company, bank, technology company or similarly regulated business.
• Strong knowledge of the Nigerian financial services regulatory environment, especially CBN-facing obligations and licensing processes.
• Good understanding of AML/CFT, sanctions, NFIU reporting expectations, regulatory filings, supervisory engagement and compliance evidence requirements.
• Experience preparing regulatory submissions, regulator correspondence, policy documents, compliance reports or licensing materials.
• Strong generalist regulatory and compliance range, with the ability to support legal, risk, privacy and governance-adjacent matters where required.
• Strong drafting, analytical and communication skills.
• Ability to manage multiple deadlines, regulatory requests, filings and evidence workstreams with discipline and precision.
• Strong stakeholder management skills and the ability to coordinate business teams around regulatory and compliance requirements.
• Comfort working in a lean, high-accountability, AI-enabled legal, regulatory and compliance environment.

Advantageous

• Experience with payments, switching, banking infrastructure, fintech infrastructure, core banking technology, lending automation or financial technology operations.
• Experience dealing with CBN, NFIU, NDPC, NCCC or equivalent regulators / authorities.
• Compliance certification such as CAMS, ICA, ACAMS, risk, AML/CFT or financial crime qualification.
• Multi-jurisdictional African regulatory experience.

Ideal Candidate Profile

• The ideal candidate is structured, calm under pressure and precise with regulatory obligations.
• They can read a circular, understand the business impact, translate it into action, and ensure the company has evidence of compliance.
• They must be comfortable engaging regulators professionally, coordinating internal teams firmly, and escalating early where a matter may affect Qore’s licence, regulatory standing, compliance posture or reputation.

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Job Description

• Lead the review, drafting, negotiation and management of commercial agreements across Qore’s business lines, including platform agreements, technology contracts, vendor agreements, partnership arrangements, NDAs, service agreements, data processing agreements and other commercial documentation.
• Provide legal advisory support to business teams on commercial decisions, product structures, operational matters, employment-adjacent issues, regulatory-adjacent questions and other matters with legal implications.
• Manage the contract lifecycle, including intake, review, negotiation, execution, filing, renewal tracking, expiry tracking and repository discipline.
• Ensure contracts and legal documents are reviewed within agreed SLAs and through the approved task management system.
• Identify, assess and escalate legal risks, including risks connected to the PSSP licence process, regulatory engagement, market expansion, commercial transactions, customer commitments and partner relationships.
• Coordinate with Regulatory Affairs, Compliance, Risk, Privacy and Corporate Governance leads on matters with cross-domain legal implications.
• Support the Chief LRCC Officer on Board-facing legal matters, shareholder and equity matters, corporate structure questions, investor-related legal documentation and governance-adjacent legal work.
• Maintain and improve Qore’s legal documentation infrastructure, including templates, standard terms, clause libraries, precedent records and legal playbooks.
• Brief, instruct and supervise external counsel on matters referred externally, and manage associated costs within approved parameters.
• Review AI-assisted legal outputs before they are treated as legal positions, used in external communications, escalated to management, or submitted to the Board, regulators or counterparties.
• Provide occasional cross-functional support to other LRCC teams in crisis or high-priority matters, where legal judgement or generalist LRCC experience is required.

Requirements

• Nigerian-qualified lawyer with LLB and BL.
• Minimum of 6–8 years’ post-call experience.
• Experience in a reputable commercial law firm and an in-house / industry role within a regulated business, financial services institution, fintech, payments company, technology company or similarly complex environment.
• Strong commercial legal drafting, negotiation and advisory experience.
• Strong understanding of Nigerian and African commercial law, corporate law, contract fundamentals, technology contracting and the legal environment for fintech, payments or digital financial services.
• Experience advising on commercial contracts, regulatory-adjacent legal issues, product or technology matters, data protection clauses, vendor risk and business expansion.
• Good generalist legal range across commercial contracts, regulatory-adjacent advisory, corporate governance, dispute support, employment-adjacent legal issues and legal risk management.
• Experience managing multiple workstreams simultaneously with structured, documented output and strong SLA discipline.
• Experience working with or managing external counsel.
• Strong written communication, sound judgement under pressure and the ability to explain legal risk clearly to non-lawyers.
• Comfort working in a lean, high-accountability, AI-enabled legal and governance environment.

Advantageous:

• Experience in fintech, payments, banking infrastructure, lending automation, financial technology, SaaS or regulated technology businesses.
• Experience supporting Board-facing, investor-facing or regulator-facing legal matters.
• LLM, compliance, governance, technology law, data protection or financial services qualification.

Ideal Candidate Profile:

• The ideal candidate is a commercially grounded lawyer who can move between detail and judgement quickly.
• They are precise with documents, practical with advice, disciplined with timelines, and mature enough to know when a matter can be resolved at Legal level and when it must be escalated.
• They must be comfortable operating in a growing function where structure is being deliberately built and where legal support must enable speed without compromising defensibility.

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Job Description

• Create project plan and other supporting projects; conduct project initiation meetings with institutions document before project kickoff.
• Manage the implementation for channels specific integration and all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
• Manage project change request through the adoption of the organization change request process and report on project success criteria results, metrics, test, and deployment management activities.
• Collaborate closely with product managers, developers, designers, QA engineers, and other stakeholders to define project requirements, priorities, and milestones.
• Facilitate effective communication and foster a collaborative environment to ensure alignment and engagement across all project teams.
• Prioritize project intakes and ensure projects are properly assigned to project team members.
• Maintain a program report that provides an overview of the status of all projects currently in progress and those that have been completed.
• Identify opportunities for process improvements, automation, and efficiency as it relates to the evolving need of solution delivery department.
• Prepare estimates, assign resource(s) and duration and detailed project plan for all phases of the project.
• Manage the day-to-day project activities and resources and facilitate project status update meetings.
• Manage project risk and issues, adopt the appropriate response for identified risk & resolve project issues.
• Engage with internal and external stakeholders to gather requirements, provide regular updates on project status, and address any concerns or issues in a timely manner.
• Manage stakeholder expectations and ensure a high level of satisfaction with project outcomes.

Requirements

• BSc / BEng in Project Management, Engineering, or a relevant field of study. Higher qualifications and/or professional certifications in a related field will be a huge plus.
• 5+ years of project management experience, including tracking and planning projects, including experience working with business stakeholders within a cross-functional matrix environment, documentation and gathering of requirements from the clients / businesses, with relevant experience with full product lifecycle and understanding of development lifecycle and various technology methodologies that support that lifecycle, is essential.
• Skilled in project management, stakeholder management, risk & issues management; manage project scheduling, monitoring & control tasks using Microsoft Project or other relevant tools.
• Experience in product management, business requirement gathering & documentation, and good understanding of the SDLC process.
• Behavioral & technical competency: Analytical skills, Data analysis, Stakeholder management, Organization skills, Time management, Written and verbal communication, Leadership and Problem-solving skills.
• Knowledge and certifications in PMP, PRINCE 2 and SCRUM and good understanding of e-channels, APIs, and integration processes
• Experience in the successful delivery and launch of a lending automation product, card issuance product, core banking product, or agency banking product within the financial services or technology industry (i.e., Banking, Technology or Fintech) will be an added advantage.

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Job Description

• Lead the development of product enhancements from design through to deployment.
• Collaborate with the development team to gather requirements and design solutions that meet business needs.
• Write high-quality code in C# / .NET Framework. Knowledge and coding experience in any other server-side language will be desired.
• Conduct testing of new features and functionality to ensure they meet quality standards.
• Work with containers and messaging services to ensure that our products are scalable and reliable.
• Participate in code reviews to ensure code quality and maintainability.
• Perform root cause analysis on application issues and develop solutions.
• Troubleshoot and resolve technical issues related to our software products.
• Document product enhancements and communicate changes to relevant stakeholders.
• Mentor junior team members and provide technical guidance as needed.
• Stay up-to-date with emerging technologies and best practices to ensure that product enhancements are innovative and effective.
• Take on additional responsibilities as needed to support the team and business needs.

Requirements

• BSc in Computer Science or related field.
• 3+ years of experience in software development or a related field.
• Strong understanding of C#, .NET framework, SQL databases; and knowledge of web-based technologies such as HTML, CSS, and JavaScript will be a plus.
• Experience with system design and architecture, including designing scalable and reliable systems.
• Experience with containerization, messaging services and other cloud services such as Docker, Azure Service Bus, Kafka and others.
• Experience leading projects and mentoring junior team members.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, and ability to work independently and as part of a team.
• Experience on any core banking, card issuance, merchant services, or loan automation products within the Fintech industry will be a plus.