Jobs at Ama-Zuma Group

Job Summary

• The Head of Retail is responsible for leading and managing the retail business operations of the company's oil and gas downstream sector.
• This includes overseeing fuel station operations, driving sales and revenue growth, ensuring operational efficiency, and maintaining regulatory compliance.
• The role requires strategic leadership, business development expertise, and strong people management skills to optimize the company's retail footprint and market positioning.

Key Responsibilities
Strategic Leadership & Business Growth:

• Develop and implement a retail growth strategy aligned with the company's objectives.
• Identify new market opportunities and expand the company's retail network across Nigeria.
• Lead brand positioning efforts to enhance market share and customer engagement.

Sales & Revenue Optimization:

• Drive fuel, lubricant, and non-fuel retail sales to meet revenue and profitability targets.
• Implement competitive pricing strategies and sales promotions.
• Monitor market trends and adjust business strategies accordingly.

Sales & Revenue Optimization:

• Drive fuel, lubricant, and non-fuel retail sales to meet revenue and profitability targets.
• Implement competitive pricing strategies and sales promotions.
• Monitor market trends and adjust business strategies accordingly.

Retail Operations Management:

• Oversee the day-to-day operations of all retail outlets, ensuring efficiency and profitability.
• Develop and enforce standard operating procedures (SOPs) for service stations.
• Implement effective inventory management to minimize losses and stock shortages.

Compliance & Risk Management:

• Ensure all retail stations comply with DPR, NMDPRA, and other regulatory requirements.
• Enforce strict health, safety, and environmental (HSE) standards at all outlets.
• Conduct periodic audits and assessments to identify and mitigate risks.

Customer Experience & Service Quality:

• Establish high customer service standards to enhance the consumer experience.
• Implement customer feedback mechanisms and loyalty programs.
• Ensure proper training of retail staff to maintain excellent service delivery.

Financial & Budgetary Management:

• Develop and oversee budgets and financial forecasts for retail operations.
• Monitor financial performance, ensuring cost control and profitability.
• Optimize retail margins through effective cost management and operational efficiencies.

Leadership & Team Development:

• Lead, train, and develop a high-performing retail operations team.
• Set performance targets and monitor key performance indicators (KPIs).
• Foster a culture of accountability, excellence, and continuous improvement.

Key Requirements
Education & Experience:

• Bachelor's Degree in Business Administration, Marketing, Finance, or a related field (MBA is an advantage).
• 10+ years of experience in the oil and gas downstream sector, with at least 5 years in a senior retail management role.
• Proven track record in managing multiple retail outlets and driving sales performance.

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Job Summary

• As a Marketing Officer, you are responsible for driving the company’s marketing activities, developing new business and generating sales, market and marketing strategies, product development, product delivery, sales and ensuring good customer service.

Responsibilities

• Marketing strategy, research to determine customer's requirements and prospects and customers' satisfaction.
• Marketing products and services to customers and designing new products and services to old customers
• Sales promotion and distribution, increasing and improving performance qualify, channels of distribution
• Creation of new business with great repeat purchase portfolio for the company
• Keep tabs of competitive threat, discover opportunities and work on the envisaged weakness that constantly delivered results

Requirements

• Candidates should possess an HND / B.Sc Degree in Social Science, Marketing with minimum of 5 years relevant work experience working in the Oil & Gas Downstream Industry
• Customer/Client Relationship Management.

Must have competencies include:

• Leadership
• Stakeholder management
• Planning and control
• Customer relationship management
• Negotiation and persuasion
• Entrepreneurial orientation
• Organisational skills

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Job Summary

• To ensure a smooth and uninterrupted flow of operations at the station, through effective utilization of human and material resources, and ensuring that staff at the station adhere to the rules/ regulations/ policies that govern conduct in the organisation.

Roles & Responsibilities

• Monitors and evaluates station operational and marketing results and develops interventions to promote business development and growth.
• Evaluation of daily sales, meter reading, dipping and lodgements.
• Compiles and analyses periodic sales records and consolidates such reports to the Head, Retail Sales.
• Maintains excellent standards in all retail activity, driving sales and profitability through the effective deployment and development of station supervisors and cashiers in line with approved budgets.
• Coordinates both the sales of white products, the lubricants at the stations and liaises with the marketing team to ensure patronage is high in line with budgets and projections.
• Implements HSE Standards and controls in the retail stations.

Requirements

• BSc, HND, ND in Business Administration, or a related field;
• 5-8 years’ experience in the role.
• Honesty, commitment, hardworking and self-motivation.

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Job Description

• We are seeking a highly skilled and experienced Executive Driver to join our team and provide transportation services to our senior executives.

Responsibilities

• Safely operate a variety of vehicles, including luxury sedans, SUVs, and Hilux.
• Ensure vehicles are always in excellent condition, clean, and well-maintained.
• Adhere to all traffic laws and regulations.
• Plan routes efficiently to minimize travel time and avoid traffic congestion.
• Provide professional and courteous service to senior executives.
• Assist with luggage and packages.
• Maintain confidentiality of sensitive information.

Vehicle Maintenance:

• Perform routine vehicle inspections and maintenance.
• Coordinate with mechanics for repairs and servicing.
• Maintain accurate records of vehicle maintenance and expenses.
• Make sure that all vehicles are in good condition.

Qualifications

• Minimum 5 years of experience as an executive driver.
• Valid driver's license with a clean driving record.
• Excellent driving skills and defensive driving techniques.
• Strong knowledge of local roads and traffic patterns.
• Excellent customer service skills and a professional demeanor.
• Strong attention to detail and organizational skills.
• Neat and professional appearance.
• Willingness to work flexible hours, including evenings and weekends.
• Fluency in the English Language is preferred.

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Job Summary

• We are looking for a reliable Cashier to manage transactions with customers efficiently and accurately.
• The ideal candidate will have strong numerical skills, attention to detail, and excellent customer service abilities.
• If you enjoy interacting with people and ensuring a positive filling stationexperience, we’d love to hear from you!

Roles & Responsibilities

• Manage transactions using cash registers or POS systems.
• Scan products, collect payments, and issue receipts.
• Ensure pricing accuracy and handle returns or exchanges.
• Provide customer assistance and answer questions.
• Maintain clean and organized checkout areas.
• Count cash in the register at the beginning and end of shifts.
• Follow security and anti-theft policies.
• Collaborate with other team members to ensure efficient filling stationoperations.
• Assist with stocking shelves and maintaining inventory.

Requirements & Skills

• Previous experience as a Cashier, Sales Associate, or Customer Service Representative is preferred.
• Strong numerical skills and attention to detail.
• Familiarity with POS systems and cash handling procedures.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle transactions efficiently.
• Honesty, reliability, and a positive attitude towards customer service.