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  • Posted: Jan 12, 2024
    Deadline: Not specified
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    Afconrecruit Limited is a company that provides solutions to improve the quality and output of the work transaction for both Employers and Employees.


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    Customer Service / Sales Support

    Job Description

    • Manage  large  amounts of incoming phone calls
    • ​Generate sales leads
    • Identify and assess customers’ needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • Keep records of customer interactions, process customer accounts and file
    • Good with software and quotation

    Requirements

    • HND/B.SC in any field with 1-3 years of experience as a Customer Service/Sales Support

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    Admin / Operations Officer

    Job Responsibilities

    • Supervise and manage the operations of the Group business
    • Manage business account and stock taking
    • communicate and provide necessary feedback and report
    • Supervise and manage the sales team

    Job Requirements

    • HND/BA/BSC in Bus Admin, Finance, Accounting, Economics, Marketing and Sales
    • 2 - 3 years prior experience
    • Good accounting background and knowledge of accounting tools
    • Good with sales
    • Good communication and leadership skills
    • Very mature and can command authority

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    Market Executive

    Job Description

    • Establishes marketing goals to ensure market share and profitability of products and/or services.
    • Plans and oversees the dealership's advertising and promotional activities including print, electronic and direct mail media.
    • Develops and executes monthly and annual marketing budgets.
    • Develops and executes marketing plans and programs, both short and long-range, to ensure the profit growth and expansion of dealership products and/or services.
    • Communicates with outside advertising agencies regarding ongoing campaigns
    • Works with the dealer and general sales manager to develop upcoming ad campaigns.
    • Communicates marketing efforts to all dealership employees.
    • Acts as liaison with news media.
    • Acts as liaison with the manufacturer regarding merchandising.
    • Attends pertinent marketing/sales promotion meetings conducted by the manufacturer and dealer associations.
    • Achieves satisfactory profit/loss ratio and share of market performance
    • Communicates with dealership employees to keep abreast of customer attitudes, demographics, buying habits etc.
    • Communicates with customers to determine their needs and interests.
    • Evaluates market reactions to advertising programs, media placement, and merchandising policy.
    • Seeks out and uses industry sources and consumer information.
    • Prepares marketing and other reports and presents them to dealership management.
    • Develops surveys and other marketing tools.
    • Tracks marketing results to be certain that marketing objectives are achieved within designated budgets. Takes corrective action when necessary.
    • Attends monthly managers meetings.
    • Maintains professional appearance.
    • Other tasks as assigned.

    Requirements

    • BSC/HND in Marketing or related field from recognized institution.
    • 2-3years experience of Marketing in an Automobile Company
    • Must be familiar with Corporate Leasing services
    • Good Social Media Marketing
    • Outstanding communication and interpersonal abilities

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    Office Assistant

    Job Description

    • Design and maintain filing and storage systems in the office
    • Schedule travel arrangements for senior executives as well as clients, when applicable
    • Greet clients and vendors upon arrival and direct them to appropriate offices
    • Maintain office supply inventory
    • Retrieve documents and files when requested
    • Assist HR with sorting and collating CVs
    • Read and distribute incoming mail and process outgoing mail
    • Light accounting duties
    • Create, edit, and update spreadsheets

    Requirements

    • 2+ years’ experience in an administrative capacity
    • Bachelor’s degree preferred
    • 1+ years’ customer service experience

    Method of Application

    Build your CV for free. Download in different templates.

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