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  • Posted: Jan 12, 2024
    Deadline: Not specified
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  • Afconrecruit Limited is a company that provides solutions to improve the quality and output of the work transaction for both Employers and Employees.


     

    Customer Service / Sales Support

    Job Description

    • Manage  large  amounts of incoming phone calls
    • ​Generate sales leads
    • Identify and assess customers’ needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets and call handling quotas
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • Keep records of customer interactions, process customer accounts and file
    • Good with software and quotation

    Requirements

    • HND/B.SC in any field with 1-3 years of experience as a Customer Service/Sales Support

    Check how your CV matches this job

    Method of Application

    Interested and qualified? Go to Afconrecruit Limited on afconrecruitltd.zohorecruit.com to apply

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