Jobs at 7Eleven Consultancy Services

Responsibilities

• Writing excellent, target market-related copy for social media platforms.
• Selecting appropriate images or videos to complement the text.
• Promoting products and services by corresponding with customers on social media networks.
• Increasing brand awareness and readership by using relevant advertising techniques.
• Tracking and reporting on social media responses by analyzing traffic to the site.
• Improving and adjusting copy based on reactions by readers on social media.
• Attracting and increasing traffic to the website by adding links to your content.
• Using different writing styles to appeal to different demographics.
• Converting marketing ideas into a hashtag, blog, or longer post for different social media networks.
• Maintaining a visible online brand presence and adhering to the client’s marketing goals.

Requirements

• Candidates should possess an OND / HND / B.Sc Degree with 2 - 5 years relevant work experience.

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Responsibilities

• Planning concepts by studying relevant information and materials.
• Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval.
• Preparing finished art by operating necessary equipment and software.
• Coordinating with outside agencies, art services, web designer, marketing, printers, and colleagues as necessary.
• Contributing to team efforts by accomplishing tasks as needed.
• Communicating with clients about layout and design.
• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photoshop.
• Reviewing final layouts and suggesting improvements when necessary.

Requirements

• Candidates should possess relevant qualifications with 2 - 5 years relevant work experience.

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Responsibilities

• Manage customers’ enquiries on orders, deliveries and products
• Provide delightful customer experience through email, phone, messaging and social media touch-points
• Monitor and follow up on customers’ feedback, requests, claims and delivery requirements
• Process daily customer orders by ensuring that sufficient stocks are in store and purchasing regularly from designated suppliers
• Liaise with customers and suppliers on out-of-stock arrangements, returns and exchanges of defects or damaged products
• Manage and update online store inventory
• Monitor the daily delivery status of the delivery teams, for customer service interventions, when necessary
• Coordinate the operations team in the daily warehouse activities, i.e. picking, checking and packing of items, when necessary
• Assist in product listing, orders' fulfilment and shipping arrangement on company's e-commerce platforms.
• Any other administrative work as assigned by the Operation Manager / General Manager.

Requirements

• Candidates should possess relevant qualifications with 2 - 4 years relevant work experience