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  • Posted: May 13, 2019
    Deadline: Not specified
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    Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, ...
    Read more about this company

     

    Client Service Associate

    • Job Type
    • Qualification
    • Experience
    • Location
    • Job Field

    Preferred location- Yaba, Surulere, Lekki, V.I, Ajah, Ikoyi, Shomolu, Fadeyi, Oshodi, magboro, Festac or Apapa
    Salary: Attractive
    Job Type: Permanent
    Other Benefits: HMO, Pension, commission, and others

    • Identify and assess customers needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets.
    • Source and generate sales leads, account remobilization, reactivation and maintenance of funds
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • Keep records of customer interactions, process customer accounts, and file documents
    • Follow communication procedures, guidelines, and policies
    • Take the extra mile to engage customers

    Requirements:

    • Good interpersonal skill
    • Must not be more than 32 years old
    • Must be goal oriented and customer focus
    • HND, BSc. in any field
    • O level minimum of 5 credits including Mathematics and English
    • Experience in sales is an added advantage
    • Good spoken and written English
    • Very smart and articulate

    go to method of application »

    Sales Executive

    • Job Type
    • Qualification
    • Experience
    • Location
    • Job Field

    Preferred location- Lagos Island, Lekki, Ikoyi, V.I, Ikeja, Yaba, Surulere, Fadeyi...
    Salary: 30,000-50,000 (Monthly)
    Other Benefits: HMO, Transport, Pension, commission, etc.

    Job Description:

    • Utilizing knowledgeable training and skill given by the company to serve as a beacon in corporations.
    • Identifying Prospects and business, who are most likely in need of her products and services.
    • To study the demographics of customers, their age, status, gender, and average incomes.
    • To determine the most effective media source for reaching primary customers.
    • To be creative, teachable and have interpersonal skill

    Job Requirement:

    • Good in communications
    • Qualification OND/NCE/O'level
    • Excellent knowledge of MS Office
    • Understanding or experience in sales is an added advantage
    • Fast learner and passion for sales
    • O level minimum of 5 credits including Mathematics and English
    • Self-motivated with a results-driven approach
    • .Not more than 35 years of age

    go to method of application »

    Credit Officer

    • Job Type
    • Qualification
    • Experience 2 years
    • Location
    • Job Field

    Location: Lagos Island
    Remuneration: Attractive

    Responsibilities

    • Evaluate creditworthiness by processing loan applications and documentation within specified limits
    • Interview applicants to determine financial eligibility and feasibility of granting loans
    • Determine all applicable ratios and metrics and set up debt payment plans
    • Communicate with clients either to request or to provide information
    • Prospect for new clients through market research, sourcing, and strategic planning.
    • Justify decisions (approvals/rejections) and report on them
    • Complete loan contracts and counsel clients on policies and restrictions
    • Update job knowledge on types of loans and other financial services
    • Maintain and update account records
    • Assess customer needs, explore all options and introduce different types of loans
    • Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
    • Go the extra mile to build trust relationships, customer loyalty, and satisfaction throughout the underwriting process
    • Operate in compliance with laws and regulations and adhere to lending compliance guidelines

    Requirements

    • B.sc/HND in any discipline preferably Statistics, Banking, and finance or Marketing
    • Minimum of at least 2 years experience as a loan officer or sales executive in a financial institution
    • Minimum of 5 credits including Mathematics and English
    • Familiarity with computers and banking applications/software
    • Solid understanding of direct/indirect lending products and practices
    • Excellent communication and interpersonal skills
    • Customer satisfaction orientation and sales competencies
    • Ability to work in a goal oriented environment
    • Convincing and sales closing skills

     

    go to method of application »

    Client Service Associate

    Preferred location- Yaba, Surulere, Lekki, V.I, Ajah, Ikoyi, Shomolu, Fadeyi, Oshodi, magboro, Festac or Apapa
    Salary: Attractive
    Job Type: Permanent
    Other Benefits: HMO, Pension, commission, and others

    • Identify and assess customers needs to achieve satisfaction
    • Build sustainable relationships and trust with customer accounts through open and interactive communication
    • Provide accurate, valid and complete information by using the right methods/tools
    • Meet personal/customer service team sales targets.
    • Source and generate sales leads, account remobilization, reactivation and maintenance of funds
    • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
    • Keep records of customer interactions, process customer accounts, and file documents
    • Follow communication procedures, guidelines, and policies
    • Take the extra mile to engage customers

    Requirements:

    • Good interpersonal skill
    • Must not be more than 32 years old
    • Must be goal oriented and customer focus
    • HND, BSc. in any field
    • O level minimum of 5 credits including Mathematics and English
    • Experience in sales is an added advantage
    • Good spoken and written English
    • Very smart and articulate

    go to method of application »

    Sales Executive

    Preferred location- Lagos Island, Lekki, Ikoyi, V.I, Ikeja, Yaba, Surulere, Fadeyi...
    Salary: 30,000-50,000 (Monthly)
    Other Benefits: HMO, Transport, Pension, commission, etc.

    Job Description:

    • Utilizing knowledgeable training and skill given by the company to serve as a beacon in corporations.
    • Identifying Prospects and business, who are most likely in need of her products and services.
    • To study the demographics of customers, their age, status, gender, and average incomes.
    • To determine the most effective media source for reaching primary customers.
    • To be creative, teachable and have interpersonal skill

    Job Requirement:

    • Good in communications
    • Qualification OND/NCE/O'level
    • Excellent knowledge of MS Office
    • Understanding or experience in sales is an added advantage
    • Fast learner and passion for sales
    • O level minimum of 5 credits including Mathematics and English
    • Self-motivated with a results-driven approach
    • .Not more than 35 years of age

    go to method of application »

    Credit Officer

    Location: Lagos Island
    Remuneration: Attractive

    Responsibilities

    • Evaluate creditworthiness by processing loan applications and documentation within specified limits
    • Interview applicants to determine financial eligibility and feasibility of granting loans
    • Determine all applicable ratios and metrics and set up debt payment plans
    • Communicate with clients either to request or to provide information
    • Prospect for new clients through market research, sourcing, and strategic planning.
    • Justify decisions (approvals/rejections) and report on them
    • Complete loan contracts and counsel clients on policies and restrictions
    • Update job knowledge on types of loans and other financial services
    • Maintain and update account records
    • Assess customer needs, explore all options and introduce different types of loans
    • Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
    • Go the extra mile to build trust relationships, customer loyalty, and satisfaction throughout the underwriting process
    • Operate in compliance with laws and regulations and adhere to lending compliance guidelines

    Requirements

    • B.sc/HND in any discipline preferably Statistics, Banking, and finance or Marketing
    • Minimum of at least 2 years experience as a loan officer or sales executive in a financial institution
    • Minimum of 5 credits including Mathematics and English
    • Familiarity with computers and banking applications/software
    • Solid understanding of direct/indirect lending products and practices
    • Excellent communication and interpersonal skills
    • Customer satisfaction orientation and sales competencies
    • Ability to work in a goal oriented environment
    • Convincing and sales closing skills

     

    Method of Application

    Use the link(s) below to apply on company website.

     

    All interested candidates will be contacted and scheduled for assessment and interviews. Time and venue will be advised.
    Multiple entries will be disqualified

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