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Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, ...
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Client Service Associate
Job Type Qualification Experience Location Job Field
Preferred location- Yaba, Surulere, Lekki, V.I, Ajah, Ikoyi, Shomolu, Fadeyi, Oshodi, magboro, Festac or Apapa
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets.
Source and generate sales leads, account remobilization, reactivation and maintenance of funds
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Requirements:
Good interpersonal skill
Must not be more than 32 years old
Must be goal oriented and customer focus
HND, BSc. in any field
O level minimum of 5 credits including Mathematics and English
Experience in sales is an added advantage
Good spoken and written English
Very smart and articulate
go to method of application »
Client Service Associate
Preferred location- Yaba, Surulere, Lekki, V.I, Ajah, Ikoyi, Shomolu, Fadeyi, Oshodi, magboro, Festac or Apapa
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets.
Source and generate sales leads, account remobilization, reactivation and maintenance of funds
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Requirements:
Good interpersonal skill
Must not be more than 32 years old
Must be goal oriented and customer focus
HND, BSc. in any field
O level minimum of 5 credits including Mathematics and English
Experience in sales is an added advantage
Good spoken and written English
Very smart and articulate
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Method of Application
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All interested candidates will be contacted and scheduled for assessment and interviews. Time and venue will be advised.
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