Job Vacancies at Starcare International Hospital

About the Job:

• Starcare International Hospital is seeking a proactive, strategic, and experienced Senior Manager – Operations to lead and streamline hospital operations across all departments. This role is pivotal to ensuring excellence in patient care delivery, operational efficiency, and compliance with quality standards. You will work closely with clinical, administrative, and executive teams to implement systems and processes that align with Starcare’s mission of “The starlit way to better health.”

Key Responsibilities:

• Lead and oversee daily hospital operations including outpatient, inpatient, diagnostics, pharmacy, and support services.
• Drive process improvements to enhance efficiency, service quality, and patient satisfaction.
• Coordinate with department heads to ensure alignment in goals, resource utilization, and staff productivity.
• Monitor key performance indicators (KPIs), patient flow, turnaround times, and resource allocation.
• Ensure compliance with healthcare regulations, accreditation standards, and hospital protocols.
• Manage budgeting, procurement planning, and operational cost control.
• Oversee facility maintenance, biomedical equipment, and safety measures.
• Support hospital leadership in strategic planning and expansion initiatives.
• Lead crisis management efforts, including emergency preparedness and risk mitigation.

Skills & Experience Required:

Essential:

• Bachelor’s degree in Hospital Administration, Healthcare Management, Business Administration, or related field.
• Minimum 7–10 years of progressive leadership experience in hospital/healthcare operations.
• Proven expertise in hospital workflow management, systems thinking, and cross-departmental coordination.
• Strong analytical and decision-making skills.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in hospital management systems and Microsoft Office Suite.

Desirable:

• Master’s degree (MBA/MHA) or equivalent in healthcare/hospital management.
• Experience in managing multi-specialty or international hospitals.
• Exposure to JCI/NABH or other accreditation processes.
• Familiarity with Nigerian healthcare systems and statutory requirements.

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About the Job:

• We are seeking a proactive, innovative, and experienced Business Development / Marketing Manager to lead the growth of Starcare International Hospital’s patient outreach, brand visibility, corporate partnerships, and overall business performance. The ideal candidate will be a strategic thinker with strong leadership capabilities, a deep understanding of healthcare marketing, and a proven track record in executing successful campaigns and business expansion initiatives.

Key Responsibilities:

Business Development:

• Identify and pursue new business opportunities, corporate tie-ups, and institutional partnerships.
• Develop strategies to increase patient footfall and revenue growth across service verticals.
• Liaise with insurance companies, HMOs, and referral doctors to strengthen the referral network.
• Analyze market trends and competitor activities to identify growth opportunities.

Marketing & Brand Strategy:

• Plan and implement strategic marketing campaigns to promote hospital services and specialties.
• Oversee digital marketing, social media, PR, and content development to ensure strong online and offline brand presence.
• Collaborate with cross-functional teams to organize health camps, community outreach, and promotional events.
• Monitor performance metrics of campaigns and generate insights to optimize marketing ROI.

Team & Budget Management:

• Lead and guide the marketing and BD team to deliver consistent performance.
• Manage departmental budgets and ensure effective allocation of resources.

Skills & Experience Required:

Essential:

• Bachelor’s degree in Marketing, Business Administration, Healthcare Management or related field.
• Minimum 5 years of proven experience in healthcare marketing and business development.
• Strong communication, negotiation, and presentation skills.
• Deep understanding of healthcare consumer behavior and referral marketing.
• Hands-on experience with digital marketing tools and analytics.

Desirable:

• MBA or Postgraduate qualification in Marketing / Hospital Management.
• Experience working in multi-specialty hospitals or healthcare chains.
• Knowledge of CRM systems and healthcare technology tools.
• Existing network of HMO/insurance partners and corporate contacts in Lagos.

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About the Job:

• Starcare International Hospital is seeking highly skilled and compassionate ICU Nurses to join our critical care team. The ideal candidates will be experienced in delivering advanced nursing care to critically ill patients in a high-intensity environment. As an ICU Nurse, you will play a key role in monitoring, treating, and supporting patients requiring intensive care, while working closely with doctors and specialists to provide top-tier patient outcomes.

Key Responsibilities:

• Provide direct nursing care to critically ill patients in the ICU.
• Monitor patient vitals, administer medications, and manage life-support equipment.
• Respond promptly to changes in a patient’s condition and intervene when necessary.
• Maintain accurate patient records and document all nursing interventions.
• Collaborate with physicians, anesthesiologists, respiratory therapists, and other healthcare professionals.
• Ensure a clean, safe, and infection-controlled ICU environment.
• Educate and support patients’ families with updates and emotional support.
• Adhere strictly to hospital protocols, nursing standards, and patient safety regulations.

Skills & Experience Required:

Essential:

• Registered Nurse (RN) with a valid license to practice in Nigeria.
• Minimum 2–3 years of hands-on ICU or critical care nursing experience.
• In-depth knowledge of ICU equipment and procedures (ventilators, infusion pumps, monitors, etc.).
• Strong clinical judgment and quick decision-making abilities.
• Excellent communication, teamwork, and patient-care skills.
• Flexibility to work in rotating shifts, including nights and weekends.

Desirable:

• Certification in Critical Care Nursing (CCRN or equivalent).
• Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS) certification.
• Previous experience in a multi-specialty or tertiary care hospital.
• Familiarity with electronic medical records (EMR) systems.

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About the Job:

• Starcare International Hospital is looking for a professional, organized, and compassionate Front Office Manager to lead our front desk operations and ensure a welcoming, seamless experience for every patient and visitor. The ideal candidate should possess excellent communication skills, an eye for detail, and the ability to manage a team with empathy and efficiency in a hospital setting.

Key Responsibilities:

• Supervise all front office staff, including receptionists, cashiers, and patient coordinators.
• Ensure smooth patient registration, admission, discharge, and billing processes.
• Oversee appointment scheduling, telephone etiquette, and walk-in patient management.
• Monitor patient flow and reduce waiting times through effective coordination.
• Handle patient feedback, complaints, and concerns promptly and professionally.
• Maintain high standards of cleanliness, ambiance, and hospitality in the reception area.
• Ensure accurate documentation and adherence to hospital policies and regulatory standards.
• Train and motivate front desk staff for excellence in customer service.

Skills & Experience Required:

Essential:

• Bachelor’s degree in Hospital Administration, Hospitality, Business, or related field.
• Minimum 3–5 years of front office or guest relations experience, preferably in a hospital or healthcare setting.
• Strong leadership, interpersonal, and conflict-resolution skills.
• Proficiency in using hospital management software and MS Office tools.
• Exceptional organizational and multitasking abilities.

Desirable:

• Certification in Customer Service or Healthcare Administration.
• Experience in managing VIP or international patient services.
• Ability to speak multiple languages is an advantage.
• Familiarity with Nigerian healthcare protocols and patient service standards