Job Vacancies at Proten

Job Objective

Coordinate Front desk activities and client/customer relationship management. Update social media accounts and maintain good engagement.

Key Responsibilities

• Welcome Guests /Customers and record their visits accordingly.
• Receive mails, dispatch mail and record such activities
• Relationship management(ensure timely and accurate customer service, handle complaints and specific customer request )
• Customer/Client Services
• Update Customer KYC periodically
• Book meetings as required and take minutes at meetings
• Post on social media platform at least 3 times a week
• Ensure good engagement on all social media platforms
• Establish good visibility in line with our brand on all social media platforms
• Internal Newsletter circulation
• External Newsletter circulation

Qualifications

Key Skills & Responsibility

• Detail and Result Oriented
• Good Initiative
• Excellent Communication Skills (Written and Oral)
• Creative writing
• Customer/Client Relationship Management.
• Google Suite Proficient
• Able to work on Canva

Qualification/Requirement

• Bachelors Degree or HND
• 2-4 years’ experience in Social Media Management and Customer engagement

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Job Objective

To manage all activities, such as resource allocation, risk management, stakeholder communication, and team coordination. With a mission to satisfy corporate objectives while ensuring effective project delivery.

Key Responsibilities

Project Planning:

• Define the project's objectives, deliverables, and scope in conjunction with the stakeholders.
• Create a thorough project plan that details the tasks, deadlines, and resources needed.
• Determine and explain the key path, dependencies, and project milestones.

Project Execution:

• Set aside funds, manpower, and other resources to carry out the project plan.
• Organize and manage project teams, delegating work, assessing results, and offering direction.
• To maintain successful team cooperation and communication, have frequent project meetings.
• Track the development of the project, find and fix problems, and make that the schedules and scope are followed.
• To efficiently manage project scope changes and risks, implement change management procedures.
• Ascertain that project deliverables satisfy customer expectations and quality requirements.

Stakeholders Management:

• Identify the participants in the project and create efficient routes for communication.
• Engage and work together with stakeholders to develop project goals, collect requirements, and manage expectations.
• Regularly inform stakeholders of the status of the project and swiftly resolve any issues or concerns.
• Establishing strong relationships with stakeholders will ensure their participation and backing throughout the duration of the project.

Risk Management

• Determine project hazards, evaluate and rank them, and create mitigation plans.
• Throughout the project, manage risks by taking preventative steps to lessen their impact.
• Maintain and periodically update a risk registry to advise stakeholders of potential hazards and mitigation activities.

Project Closure and Execution:

• Conduct a thorough project evaluation by comparing project results to the set goals.
• Keep track of the best practices and lessons gained for next projects.
• Finalize documentation, archive project files, and carry out post-project evaluations, among other project-closing tasks.

Qualifications

Key Skills & Abilities

• A track record of completing projects effectively, on schedule, and under budget.
• Strong familiarity with the methodologies, tools, and procedures of project management.
• Excellent interpersonal and leadership abilities, with the capacity to create and inspire project teams.
• Ability to handle stakeholders and effectively communicate.
• Excellent analytical and problem-solving abilities, as well as a great eye for detail.
• Proficiency with collaborative tools and project management software.
• Ability to operate under pressure, handle numerous projects at once, and adjust to shifting priorities.

Qualification/Requirement

• Bachelor's degree in a suitable discipline (such as business administration or project management).
• Project management certifications, such as the PMP or PRINCE2, are a plus.
• Minimum of 2 years cognate experience in project management

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Job Objective

The Business Manager establishes the overall strategy and direction for the organization, including the organization’s vision and objectives, and drives organization development with respect to change, innovation, and knowledge, to achieve desired strategic business goals.

Key Responsibilities

• Develop and maintain best practice processes and procedures for business operations in the downstream market.
• Continuously Maximize trading capacity by drastically reducing operational expenses to the barest minimum.
• Ensure achievement of revenue and profit targets.
• Developing and maintaining the operational expenses of the business.
• Get market intelligence to know the prices across all products in the local market and international markets.
• Taking corrective actions to rectify variance by drawing up effective strategies.
• Constantly develop and review strategies to improve trading options with safe and cost-efficient methods.
• Ensure that all adequate compliances are followed through with in all trading activities.
• Lead the alignment of business plans and strategies.
• Lead strategic resources planning and management to optimize organizational capacity to achieve business objectives.
• Drive organizational development with respect to change, innovation, and knowledge to achieve desired strategic goals.
• Review business performances against plans to measure achievements.
• Access all the principal risks to the business and establish mitigating measures.
• Synergize crisis management and business continuity plan to mitigate business impact during disruptive events.
• Lead networking and relationship-building with key stakeholders.
• Challenge new ideas while actively balancing risks and opportunities.
• Maintain a culture of innovation through product development.
• Align research objectives with organizational needs to ensure the organization remains competitive.
• Ensure adequate and timely communication with Management on market intelligence and recommend the best action.

Qualifications

Key Skills & Responsibilities

• Have a degree in the Sciences, Social Sciences, or Engineering disciplines;
• Should have additional qualifications or demonstrable experience in business analysis/project management or development in the Oil and gas Industry.
• Must be self-disciplined and possess critical, analytical thinking and problem-solving skills.
• Excellent oral and written communication skills with adequate ability to write business proposals.
• Should be proactive, an independent thinker, and possess good general knowledge of social, economic, and political affairs understanding how these can impact a business.
• Possess and demonstrate a great work ethic and good business values of integrity, discipline, good judgment, and respect for others.

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Job Objective

To provide strategic support services to the Managing Director and enhance the business of the company through effective financial reporting.

Key Responsibilities

• Establish and monitor the implementation of accounting and internal control procedures
• Compile and analyse financial information to prepare financial & management reports
• Management, monitoring & support of budget & forecast activities.
• Maintenance of financial records in compliance with accepted policies and procedures
• Monitoring & management of taxation matters
• Development and maintenance of financial / accounting database
• Preparation and coordination of audit procedures (financial & tax audit)
• Analysis and advisory role on business operations (revenue & expenditure) and business plan
• Intra-group account balances reconciliation
• General supervision of finance departments
• Preparation of strategic reports on a periodic basis -WPR, MPR QPR, for the company.
• Advisory role on business operations and business plan
• Preparation of all report to regulatory authorities CBN, LIRS FIRS, NFIU
• Ensure submission of audited report before31st march to CBN
• Preparation of board report for board and committee meetings.
• Any other duties assign by superior officer

Key Skills & Abilities

• Financial Reporting
• In-depth understanding of cash flow management, bank reconciliation and bookkeeping
• Hands-on experience with budgeting and risk management
• Excellent knowledge of data analysis and forecasting models
• Proficiency in accounting software
• Solid analytical and decision-making skills
• Leadership abilities
•  Able to communicate (written and oral) effectively
• Capable of working effectively within a team
• Budget preparation
• ICT savvy
• Knowledge of software usage

Qualification/ Requirement

• Bachelor’s degree in any numerate discipline.
• ACA/ ICAN/ACCA/CISA will be required.
• Minimum of 5-7 years cognate experience in a financial institution.Preferable in a finance house/Microfinance bank

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Job Overview:

The Admin Ticketing role is responsible for efficiently managing and organizing various administrative tasks and requests through a ticketing system. This position plays a crucial role in ensuring that all internal and external inquiries, concerns, and issues are promptly addressed and resolved in a systematic and organized manner. The Admin Ticketing professional will collaborate with multiple departments to streamline administrative processes and enhance overall operational efficiency.

Key Responsibilities:

• Create, monitor, and prioritize tickets in the ticketing system for administrative tasks, inquiries, and support requests.
• Maintain detailed records of all tickets, including status, resolution, and relevant communication, to ensure accountability and compliance with internal processes.
• Communicate effectively with various stakeholders, including employees, clients, and vendors, to gather information, provide updates, and resolve issues promptly.
• Collaborate with different departments to ensure that tickets are addressed efficiently and that tasks are delegated to the appropriate personnel.
• Generate reports and analyze ticket data to identify trends, recurring issues, and areas for process improvement.
• Investigate, troubleshoot, and resolve administrative issues, working closely with relevant teams to ensure timely resolution.
• Suggest and implement enhancements to the ticketing system and administrative workflows to improve overall efficiency.
• Provide training and support to end-users on the ticketing system, ensuring they are well-equipped to submit and track their requests.
• Conduct regular audits of the ticketing system to ensure data accuracy and compliance with service level agreements (SLAs).

Qualifications:

• Bachelor's degree /HND
• Proven experience in an administrative role, with ticketing system experience being a plus.
• Strong organizational and multitasking skills.
• Excellent written and verbal communication.
• Proficiency in using office software and ticketing platforms.
• Problem-solving abilities and a commitment to quality customer service.
• Attention to detail and the ability to work both independently and collaboratively.