Job Vacancies at Mercy Corps

Program / Department Summary

• The MAIDA program will directly support the recovery of at least 70,000 women, men, girls and boys who are returnees, IDPs and members of host communities affected by the Boko Haram insurgency in southern and central Borno State.
• The objective of MAIDA is to increase the social cohesion and resilience to economic, social and climate related shocks in Borno State in an environmentally-conscious way. Four interrelated and mutually reinforcing intermediate outcomes will contribute to achieving this objective. First, MAIDA will restore and improve rural livelihoods in an ecologically sustainable manner by enabling households to take advantage of existing and new agricultural market opportunities.
• In parallel, adolescents and youth will be empowered as economic actors in their communities through access to employment, diversified livelihood opportunities, vocational training and business development initiatives. These outcomes will be reinforced by improved access to social protection and community-based services for women, youth, adolescent breadwinners and other at-risk groups. Finally, overall, social cohesion will be strengthened within and between conflict-affected communities and environmental resource; management will be improved in areas of displacement and return.
• Sectors of intervention will include market-led and climate-smart livelihood and employment opportunities, vocational training for youth, social and economic protection and community reintegration and peacebuilding. Economic recovery activities will build resilience through Making Markets Work for the Poor (M4P) market systems-based models, reducing poverty by enhancing the ways that poor and vulnerable households interact with markets.

General Position Summary

• The Field Officer is a technical specialist that oversees the vocational training and apprenticeship components of the MAIDA program. The Field Officer is responsible for a cluster of ten communities in Borno State.
• S / he will work closely with the Ministry of Youth and Sports and the Borno State Ministry of Poverty Alleviation and Youth Empowerment to expend the existing Entrepreneurship Development Program and Skills for Jobs Program and will work with Skills Acquisition Centers to train at-risk youth and provide support for job placement.  
• The Field Officer will also support the creation of Multi-Skills Training and Resource Centers and conduct labor market assessments to guide vocational offerings.
• The Field Coordinator is responsible for coordinating, consolidating, and ensuring smooth implementation of all components of the Maida program in the field site – this includes vocational training, agriculture, shelter, nutrition, safe spaces and social cohesion.

Essential Job Functions

• Coordinate with the Community Mobilization Team to identify potential beneficiaries and enroll them into vocational skills training courses.
• Conduct labor market and needs assessments to identify in-demand vocational skills.
• Support the creation of Multi-Skills Training and Resource Centers in areas of return not already served by government facilities.
• Lead the development and implementation of vocational skills, entrepreneurship, climate-smart agriculture and other training modules in assigned geographic area.
• Lead the implementation of an apprenticeship program that connects youth with existing businesses. Identify local businesses accepting apprenticeships, coordinate transparent apprenticeship application and placement processes, monitor apprentice performance, ensure protection practices are followed by apprentice hosts and address complaints raised by apprentices and apprentice hosts.
• Lead the implementation of a cash grants for livelihood start-ups project that provides financial support to youth starting enterprises.
• Support the Monitoring and Evaluation Team to conduct monitoring of program activity implementation and outcomes.
• Coordinate activities with the Federal-level Youth Empowerment and Social Support Operation (YESSO), the Ministry of Youth and Sports, the Borno State Ministry of Poverty Alleviation and Youth Empowerment and the Central Bank of Nigeria’s Entrepreneurship Development Center to ensure complementarity of activities.
• Produce reports, including spreadsheets, reflecting trainings, apprenticeships and cash grants, number of beneficiaries and any other information relevant to the program.
• Monitor and evaluate effectiveness of activities and impact and make recommendations for improvements.
• Oversee the day-to-day implementation of all components of the program in the field site.
• Coordinate all components of the program to ensure appropriate messaging and synergy between components.
• Provide direct support and supervision to the Program Assistants to support the implementation, monitoring and evaluation of activities.
• Act as a focal point for the program in the field site.
• Conduct him / herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission.
• Carry out other duties as assigned or required.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries:

• Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Accountability

• Supervisory Responsibility: Program Assistants
• Reports Directly To: Senior Program Officer
• Works Directly With: MEL, Programs, Finance and Operations team.

Knowledge and Experience

• A minimum of a B.S. in Education, International Development or a related field. M.S. preferred.
• 4 years of experience working on the direct implementation of technical training, workforce development or entrepreneurship activities required.
• Ability to work independently in the field and show initiative.
• Experience with youth and youth mobilization.
• Strong interpersonal and communication skills; ability to develop good relationships with target communities.
• Experience representing the organization and its interests to a diverse range of local stakeholders, private sector actors, the Government and partners.
• Excellent oral, written and computer skills.
• Fluency in English, Hausa and the local languages required.

Success Factors

• The ability to interact effectively with international and national personnel is required. A demonstrated ability to multi-task, meet deadlines and process information in support of changing program activities is necessary. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.
• Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Living Conditions / Environmental Conditions:

• The position will be based in Gwoza and Ngala, Borno State, Nigeria. Access to good medical services in the field is limited.

General Position Summary

• Mercy Corps is looking for a strong WASH Senior Officer who will be responsible for the day to day planning, implementation, and monitoring of the WASH component in Gwoza and Damboa.
• S/he will work closely with all Project and Support staff and ensure a high level of integration and communication across all sectors.
• The WASH Senior Officer must ensure the smooth implementation of program objectives according to approved work plan, adherence to budgets, and within a level of quality that can be measured through M&E interventions.

Essential Job Functions

• Under the guidance of Field Manager and WASH Coordinator, supervise the implementation of the program in the field, and provide input into design and improvement of WASH infrastructure in targeted areas.
• Oversee the implementation of all WASH sector activities and administration of the team in respective field location
• Develop activity work plans, manage day-to-day activity implementation, conduct quality control visits and submit timely program update;
• With technical guidance from the WASH Program Advisor, design and oversee technical and social WASH assessment tools;
• Analyze assessment data and develop appropriate messaging related to water, sanitation and hygiene behaviors in targeted communities;
• Prepare detailed project designs, estimates and drawings as required, including lists of materials, labor, and technical specifications;
• In collaboration with the WASH Program Advisor, WASH Coordinator, Humanitarian Program Manager (OFDA) assist the procurement team to prepare tender documents, review the technical profiles of contractors, and ensure materials procured meet required quality standards;
• Ensure the use of construction supervision check lists for each site to document progress and quality standards;
• Conduct regular monitoring at WASH infrastructure project sites;
• Promote community involvement and ownership in all water and sanitation activities and infrastructure projects and advise on hand-over protocols and activities;
• In collaboration with the WASH Program Coordinator, perform final inspection of completed WASH infrastructure projects, and ensure that technical, safety and environmental standards have been met;
• Establish and maintain effective program reporting, document filing, and monitoring and evaluation systems (to track, analyze and report on results) for both internal and external use;
• Integrate community approaches, gender sensitivity and capacity building into all activities as appropriate;
• Ensure program filing system is in place, adheres to internal and donor regulation and filing is regularly maintained;
• Adhere to all MC policies related to security, operations and transport/ logistics information related to programming.

Security:

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning:

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

• Mercy Corps team members are expected to support all efforts toward accountability, specifically
• to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Accountability:

• Supervisory Responsibility: Program Officers and Assistants
• Reports Directly To: Field Managers with dotted line to WASH Coordinator, WASH Advisor and Humanitarian Program Manager (OFDA)
• Works Directly With: All program teams, Operations, and MC beneficiaries.

Knowledge and Experience

• Degree or HND in Civil, Water Engineering or Community/Public/Environmental Health Sciences.
• At least 3 years of relevant experience plus 1 year or more in supervision or team leadership position, preferably with an international NGO.
• Excellent skills and experience in the assessment and supervision of WASH and rural projects
• Proven ability to lead a team of professionals in the field of expertise in order to successfully achieve the objectives of the project.
• Experience in water supply systems; boreholes, pumping, basic hydraulics, etc is required.
• Creativity in program implementation with a demonstrated pattern of logical thinking. Sincere commitment to ensuring gender sensitivity in WASH activities is required.
• Knowledge of humanitarian principles and its application to program implementation is highly required.
• Computer literacy with good knowledge of Office applications and database is required.
• Knowledge and ability to use other engineering software is a plus
• A focus on team building and staff capacity building.
• A strong team player, Outgoing personality with good communication and training skills
• Ability to communicate in English, Hausa and relevant location specific language.

Success Factors

• The successful candidate will be capable of multi-tasking, rapid decision-making, have initiative, drive and a lot of energy, as well as high emotional intelligence, constructive mentoring skills and proven experience with capacity building.
• S/he will be committed to long-term program sustainability and the delivery of high-impact activities at the community level.
• Successful Mercy Corps team members have a strong commitment to teamwork and accountability, thrive in evolving and challenging environments, and make effective written and verbal communication a priority.
• Mercy Corps team members represent the agency both during and outside work hours. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all in-country venues.

Living Conditions / Environmental Conditions:

• The position will be based in Gwoza and Damboa, Borno State, Nigeria. Access to good medical services in the field is limited.