Job Vacancies at HReade Limited

Details:

OVERVIEW OF JOB
Responsible for customer interface, supervising and directing technicians in preparing and installing appliances. Supervising maintenance on all appliances and employing electrical tools to carry out jobs on behalf of the company.

ROLES AND RESPONSIBILITIES

• Oversees strategic customer relationship management;
• Comprehends customer requirements and makes appropriate recommendations;
• Provides technical support and maintenance services for end services;
• Reviews project requirements and specifications and assigns tasks to technicians;
• Handles installations, supervises installations, troubleshooting and overhauling of household appliances;
• Ensures faults are reported promptly and repairs are carried out;
• Ensures service forms are documented accordingly;
• Approves the generation of invoices for repairs.

POSITION SPECIFICATION
Key Requirements:
Qualification
Minimum of B.Sc. or HND in an Electrical and Electronics Engineering or related course.

Knowledge Requirements

• Knowledge of electrical analysis and electronics
• Ability to troubleshoot, test, repair, install and service luxury electronic appliances.

Work Experience
Minimum of 5 years extensive hands on work experience as a Technician with a minimum of 2 years in supervisory role.

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OVERVIEW OF JOB
Responsible for driving the sales of appliances within the showroom. Ensures that products are displayed in line with brand’s visual standards. Responsible for ensuring excellent customer experience by welcoming guests and walk-in customers.

POSITION SPECIFICATION
Key Requirements:
Qualification   
BSc in Architecture or related field from a reputable university.

Work Experience   
1-3 years of architectural and sales working experience.

Technical Requirements   

• Microsoft Office proficiency;
• Knowledge Requirements
• Luxury electronic appliances industry knowledge.

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Details:

JOB SUMMARY
Responsible for developing marketing strategies in line with corporate goals and objectives that will lead to sales and revenue generation. Manages the operations team to ensure quality standards are met and delivery to customers are met at all times. Reviews existing operations in line with corporate goals to ensure process optimization.

ESSENTIAL JOB FUNCTIONS

• Develops marketing plan for the company in line with the company’s goals and communicates plan to the sales and marketing team. Identifies the right media to use in advertising products;
• Conducts market research in order to come up with implementable marketing strategy;
• Utilizes data in making informed decisions and projections;
• Responsible for designing and planning marketing campaigns;
• Responsible for coming up with marketing initiatives that will lead to sales while utilizing relevant sales media;
• Ensures that the sales and marketing team are clear on the direction of the company and monitors performance monthly;
• Works with the sales and marketing team to ensure that the marketing plan is implemented and translates to sales for the company;
• Develops and tracks the marketing budget for the company.

EDUCATION:

• Minimum of Bachelor’s degree in Marketing or related field
• Master’s degree in Business Management or Marketing is added advantage.

KNOWLEDGE AREA:

• Audience development and subscription strategies;
• Strategy formulation and implementation;
• Proficiency in the use of Microsoft office tools and relevant software.

SKILLS REQUIRED:

• Formulating Strategies and Concepts
• Creativity and Innovation
• Leading and Supervising
• Analyzing
• Persuading and Influencing
• Presenting and Communicating information
• Deciding and Initiating Action
• Working with people
• Coping with pressure and setbacks
• Entrepreneurial and Commercial Thinking
• Achieving Personal Work Goals and Objectives
• Delivering Results and Meeting Customer Expectations

WORK EXPERIENCE:
5-10 years post NYSC work experience with a minimum of 5 years in the publishing industry and in leadership role would be an added advantage.