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  • Posted: Nov 5, 2019
    Deadline: Not specified
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    The passion for developing people and the need for organizations to identify these potentials by putting in place the right structures, processes and systems in ensuring individuals operate at optimum birthed HReade Limited. At HReade we focus on businesses and people. These two, we believe, must coexist for goals to be actualized. We begin with identifying what a company wants to achieve in the short, medium and long term and then identify the "right” people doing the "right” jobs with the "right” processes and systems. In today’s competitive business environment, it is not just about having the best technologies, ideas or business plan but most importantly, having the "right” people. HReade is a human resource consulting firm which adopts a collaborative approach in ensuring our Clients build competitive advantages through their people thereby increasing value for stakeholders and customers.
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    Technical Service Supervisor

    Details:

    OVERVIEW OF JOB
    Responsible for customer interface, supervising and directing technicians in preparing and installing appliances. Supervising maintenance on all appliances and employing electrical tools to carry out jobs on behalf of the company.

    ROLES AND RESPONSIBILITIES

    • Oversees strategic customer relationship management;
    • Comprehends customer requirements and makes appropriate recommendations;
    • Provides technical support and maintenance services for end services;
    • Reviews project requirements and specifications and assigns tasks to technicians;
    • Handles installations, supervises installations, troubleshooting and overhauling of household appliances;
    • Ensures faults are reported promptly and repairs are carried out;
    • Ensures service forms are documented accordingly;
    • Approves the generation of invoices for repairs.

    POSITION SPECIFICATION
    Key Requirements:
    Qualification
    Minimum of B.Sc. or HND in an Electrical and Electronics Engineering or related course.

    Knowledge Requirements

    • Knowledge of electrical analysis and electronics
    • Ability to troubleshoot, test, repair, install and service luxury electronic appliances.

    Work Experience
    Minimum of 5 years extensive hands on work experience as a Technician with a minimum of 2 years in supervisory role.

    Method of Application

    Kindly send CVs using the job title as the subject of the email.

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