Job Vacancies at FairMoney

Job Summary: 

The People Specialist is responsible for providing comprehensive HR support and assistance to the HR department and the organization as a whole. They play a crucial role in implementing HR policies, programs, and initiatives, and ensuring compliance with relevant employment laws and regulations. The People Specialist collaborates with various stakeholders to facilitate effective HR processes and contributes to creating a positive and productive work environment.

Key Responsibilities:

• Recruitment and Onboarding: Assist in the recruitment and selection process, including job posting, screening resumes, conducting interviews, and coordinating background checks. Coordinate the onboarding process for new employees, including orientation, paperwork, and providing necessary information and resources.
• HR Operations and Administration: Maintain and update employee records, including personal information, employment contracts, and benefits enrolment. Process payroll and ensure accuracy of employee compensation, deductions, and benefits. Manage employee attendance, leaves, and timekeeping records. Administer employee benefits programs, such as health insurance, retirement plans, and employee assistance programs. Handle employee inquiries and provide guidance on HR policies, procedures, and programs.
• Employee Relations and Engagement: Support employee relations initiatives by addressing employee concerns, grievances, and disciplinary matters in accordance with company policies and legal requirements. Contribute to the development and implementation of employee engagement programs and initiatives to foster a positive work culture and enhance employee satisfaction. Assist in organizing employee events, recognition programs, and team-building activities.
• HR Policy and Compliance: Assist in the development, implementation, and communication of HR policies, procedures, and employee handbook. Stay updated on relevant employment laws and regulations and ensure HR practices are compliant. Assist in conducting internal audits and reviews to identify areas of improvement in HR processes and compliance.
• Performance Management: Assist in the performance management process, including goal setting, performance reviews, and performance improvement plans. Maintain performance records and support managers in addressing performance-related issues.
• Training and Development: Coordinate and support training and development programs for employees, including identifying training needs, sourcing external training providers, and organizing internal training sessions. Assist in implementing learning initiatives, such as e-learning platforms and development programs.
• HR Reporting and Analytics: Prepare HR reports and metrics, such as headcount, turnover, and employee demographics. Analyze HR data to identify trends and insights and provide recommendations for improving HR strategies and processes.

Qualifications and Skills:

• Bachelor’s degree in Human resources, Business Administration, or a related field.
• Additional HR certifications are a plus.
• Minimum of 5 year experience as an HR generalist.
• Knowledge of employment laws, regulations, and best practices.
• Familiarity with HRIS systems and proficiency in G Suite.
• Strong organizational and time management skills, with the ability to prioritize and multitask effectively.
• Excellent communication and interpersonal skills, with the ability to build relationships and collaborate with employees at all levels.
• Strong attention to detail and accuracy in record-keeping and data management.
• Discretion and ability to handle confidential information with professionalism and integrity. Problem-solving and analytical skills, with the ability to identify issues and propose solutions.
• Adaptability and flexibility to work in a fast-paced and dynamic environment.

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We are looking to hire an Aggregator Manager to join our Sales team. The successful hire is expected to take responsibility for managing and onboarding new Aggregators within assigned region. To do well in this role, you need a very fine eye for sales, good knowledge of people management, as well as having an existing network of aggregators.

Roles and Responsibilities:

• Onboard aggregators who have a network of sub-agents
• Follow up with them to add new agents every month under them.
• Train them on onboarding and KYC process
• Train them on performance monitoring on our dashboards
• Monitor their performance for transactions and active terminals.
• Retrieve the POS terminals in case of non-performance.
• Timely resolution of issues, and complaints

Requirements

• B.Sc in any discipline.
• Ability to work in a fast-paced environment.
• Ability to Work using Excel.
• A minimum of 3-5 years of sales experience in agency banking.
• Ability to self-motivate and manage self.
• Good communication and interpersonal skills.
• Customer orientation and ability to adapt/respond to different characters.