Job Vacancies at Enroyale Global Services Limited

Details:

 We are seeking to hire a Front Desk/cashier officer on behalf of our client a confectionery company. The candidate is responsible for receiving and attending to customers in a professional and friendly manner; welcome them to the bakery and attend to their inquiries.

Duties and Responsibilities

• Ensure outstanding customer care at all times.
• Provide customers with information on freshly baked products and their ingredients

• Maintains a friendly, cheerful and courteous demeanour at all times.
• Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
• Ensure that clients make payment for services before they exit the restaurant
• Keep clear records of payments received and make detailed notes of balance payments
• Check companies emails and respond to them accordingly; draw the attention of management to certain mails when necessary
• Communicate with your supervisor, informing them of clients’ bookings, needs and complaints.
• Take up other duties as assigned.

Qualifications and Skills

• Applicant must have a minimum of HND degree or equivalent. With a minimum of two (2) years’ relevant experience in a customer facing role.
• Proficient in English (oral and written)
• Excellent phone etiquette
• Excellent communication skills
• Multitasking ability
• Possess retentive memory to remember bookings
• Ability to pay attention to details
• Ability to maintain orderliness.
• Strong communication and people skills
• Customer service orientation
• Salary 30,000

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Details:
 We are seeking to hire a Supervisor on behalf of our client a confectionery company. The candidate is responsible for taking accountability for everything that happens at the workplace. These duties include ensuring food is prepared in time for breakfasts, lunches and dinners, keeping customers happy and adhering to the safety standards of their restaurants.

Duties and Responsibilities

• Schedule all activities for bakery staff according to guidelines and ensure proper uniform of staff at all times and provide assist to all guest and administer all requirements for meals.
• Maintain all bakery equipment’s and records and ensure compliance to all standards and perform work according to the bakery policies and procedures.
• Supervise all kitchen and dining room activities and ensure optimal quality of all production and coordinate with guests to maintain optimal level of customer satisfaction and analyse all customer requirements and provide efficient response.
• Collaborate with manager to review all employee performance and provide training to increase all performance and monitor all guest requests efficiently to achieve all customer objectives and maintain knowledge on all liquor regulations.
• Manage all storage supplies and assign staff in all requisition activities and evaluate all daily specials.
• Oversee all work in shift and restock all supplies at end of shift and perform regular inspections on all equipment’s and recommend required repairs.
• Maintain cleanliness at all times.
• Take up other duties as assigned.

Qualifications and Skills

• Applicant must have a minimum of HND degree or equivalent. With a minimum of two (2) years’ relevant experience in a leadership role.
• Ability to supervise and maintain an efficient and effective kitchen, deli and baked goods departments
• Demonstration of a positive leadership style with an enthusiastic, positive, committed and flexible attitude.
• Promote the importance and benefit of effective teamwork.
• Understand customer needs and requirements
•  Ability to promote efficiency, brand awareness, company standards and commitment to quality