Front Desk/Cashier Officer at Enroyale Global Services Limited

Details:

 We are seeking to hire a Front Desk/cashier officer on behalf of our client a confectionery company. The candidate is responsible for receiving and attending to customers in a professional and friendly manner; welcome them to the bakery and attend to their inquiries.

Duties and Responsibilities

• Ensure outstanding customer care at all times.
• Provide customers with information on freshly baked products and their ingredients

• Maintains a friendly, cheerful and courteous demeanour at all times.
• Resolve customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
• Ensure that clients make payment for services before they exit the restaurant
• Keep clear records of payments received and make detailed notes of balance payments
• Check companies emails and respond to them accordingly; draw the attention of management to certain mails when necessary
• Communicate with your supervisor, informing them of clients’ bookings, needs and complaints.
• Take up other duties as assigned.

Qualifications and Skills

• Applicant must have a minimum of HND degree or equivalent. With a minimum of two (2) years’ relevant experience in a customer facing role.
• Proficient in English (oral and written)
• Excellent phone etiquette
• Excellent communication skills
• Multitasking ability
• Possess retentive memory to remember bookings
• Ability to pay attention to details
• Ability to maintain orderliness.
• Strong communication and people skills
• Customer service orientation
• Salary 30,000