Job Vacancies at EKOEXCEL

About the Role

• We are looking for a proactive team player to support EKOEXCEL through external and internal communications.
• You will support the objectives of the program and our government partners in the creation and delivery of proactive narrative, ensuring its broad based delivery to stakeholders via multiple platforms.
• You will be telling the EKOEXCEL story across all channels, creating content, and strengthening our interactions.
• Our ideal candidate will have a strong understanding of all mass communications channels and the ability to design content that optimises news and social media.
• The candidate should be capable of running digital media and handling websites.
• They will be an extremely effective written communicator, a planner, and creative. They should possess a  keen sense of ownership and quick execution.

What You will Do

• Build and maintain active relationships with media partners (i.e. education desk correspondents and editors, bloggers etc.)
• Monitor and report media trends and  activities of EKOEXCEL, key stakeholder and key issues coverage in the media.
• Using the professional camera equipment provided by the comms department, develop multimedia content and collateral generated from across our EKOEXCEL schools that tell the powerful story of what EKOEXCEL does and importantly how it does what it does.
• Support management and updating of the website regularly by creating rich and engaging content.
• Support, maintain and upload digital communications to social media platforms sharing relevant content, photographs and videos on a regular basis.
• Support and build our events and public speaking platform across Lagos & Nigeria.    
• Support the team in delivering the agreed departmental strategy, plans and standards.
• Carry out research through a range of sources, including the Internet, Intranet, publications and other external contacts, including government bodies, organisations and other charities, in order to obtain relevant information that can contribute to communications strategies.
• Work within short term and long-term communications plans as conveyed by the team.
• Carry out stakeholder mapping and stakeholder lists management
• Draft and produce written correspondence such as press releases, quotes, operational notes, letters, reports and other documents as required, using word processing, databases and spreadsheets to required standards.
• Undertake specific other communications projects and activities as necessary.

What You Should Have

• Minimum of First Degree in Communications or related field.
• 3 years experience in a core communications role (in house or agency)
• An awareness of the media and political landscape both locally and nationally.
• Familiarity and experience of using digital editing tools such as Premier Pro, Adobe and   WordPress.
• Experience with professional photography using tripods, lapel mics and digital single-lens reflex cameras (DSLR) Understanding of state and  local government public office structures.
• Ability to build and maintain stakeholder relationships within a productive working context.
• Proven ability to produce compelling material and stories for external audiences.
• Proven ability to collate, produce and edit multimedia content.
• Well-developed written and verbal communication skills to deal effectively, efficiently and appropriately with internal and external stakeholders including the media.
• Familiarity and experience of using digital editing tools such as Premier Pro,  Adobe and Word Press.
• Ability to successfully influence and negotiate with individuals and achieve objectives through excellent relationships.
• Experience of collecting data from various sources, and ability to analyse and present findings clearly for internal and external communications including for press releases.
• Proven ability to prioritise and organise own workload effectively and efficiently and meet deadlines.
• Well-developed ability to work well with others as part of a team, providing support as required, and build and maintain effective working relationships.

You’re Also:

• A detailed doer - You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver - Educational transformation programmes come with massive and constant challenges. On top of that, EKOEXCEL works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate - The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner - You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker - When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator - You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions - and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

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About the Role

• The IT Manager role will ensure the provision of superior customer service throughout the business, through the maintenance, enhancement, and efficient operation of IT functions.
• Additionally, the role will include responsibility for ensuring the security and integrity of IT operations and systems, as well as the line management of IT officers and associates.
• The flexibility to work outside normal business hours is integral to this role, as is the ability to work under broad direction and minimal supervision.

What Will You Do

• Provide first point of IT Support contact for all local NewGlobe staff, covering all hardware, software, and associated peripherals
• Deploy computers, school technology, and associated peripherals including new installations and redeployment of existing equipment
• Install and configure operating systems and software to agreed standards under the direction of the Director of IT and other senior IT personnel
• Manage the local area network and internet connection.
• Recommend, source, install, and maintain network equipment such as firewalls, routers, and switches.
• Maintain existing equipment to standards, by performing upgrades, new installations, and carrying out routine procedures.
• Assist in the compilation and maintenance of an accurate inventory of hardware and software, and ensure that records are kept up-to-date within the service desk system.
• Ensure network security through installation of appropriate hardware and software, as well development of IT policies.
• Troubleshoot technical issues to resolution and/or escalate to colleagues, suppliers, or partner organizations as required.
• Log all incidents and service requests in NewGlobe’s designated service desk system.
• Manage service desk tickets, planning and prioritizing systematically to minimize backlog and ensure operational efficiency.
• Expedite the repair of hardware faults and software configuration problems, notifying or forwarding to the relevant suppliers in a timely manner.
• Work with colleagues to monitor performance of NewGlobe systems, ensuring that issues are appropriately escalated and resolved.
• Supervise, train, and mentor junior staff members in all of the above
• Provide technical assistance to project teams and undertake technical project roles when required.
• Manage IT infrastructure improvement projects, including scheduling and budgeting.
• Demonstrate commitment to and promotion of a culture of service excellence and continual improvement within the IT Department.
• Maintain and develop excellent working relationships with key suppliers, conducting dealings in a professional and appropriate manner.
• Provide at all times a professional, courteous, and rapid response to individual users.

What You Should Have

• A Degree from a recognized university with top marks in Computer Science or a related discipline.
• 5 - 10 years relevant IT/industry work experience.
• Experience working within a fast-paced environment.
• Relevant Microsoft certification.
• Excellent technical knowledge of PC hardware.
• Working technical knowledge of current protocols, operating systems, and standards.
• Software and hardware troubleshooting.
• Windows desktop (7/8/X) and Windows Server (at least 2012) experience
• Routers, switches, and firewall experience.
• Microsoft Office support.
• Active Directory administration.
• TCP/IP.
• Experience working and training on a variety of IT subjects and applications
• Excellent writing and oral communication skills.
• Good research skills, including ability to identify and propose solutions to issues/crisis.
• Knowledge of Android technologies, smartphones, LAN and Wifi configurations.
• Experience with admin of Microsoft systems such as Navision, IIS, or Sharepoint.
• Experience with AWS.

You’re Also:

• A detailed doer - You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A creative problem-solver - Growing any business from scratch comes with massive and constant challenges. On top of that, NewGlobe works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate - The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience, and value.
• A malleable learner - You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker - When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator - You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

go to method of application »

About the Role

• The People Operations Team is responsible for all the touchpoints of managing the employee lifecycle, including but not limited to offer letters, contracts, benefits, performance management tools, and employee off-boarding with both local laws and company policies.
• People Operations uses data from employee lifecycle management to improve employee management and effectiveness, ensuring all components of the People Group are using data to drive decision-making.
• Effective programming within People Operations ensures that employees are seamlessly supported through their employment touchpoints, and that core employment structures and compensation strategies are used effectively to attract and retain high performing employees within the constraints of business operations. 
• The Manager, People Operations is responsible for specific administrative, operational and quantitative tasks that contribute to attaining the above objectives of the People Operations Team.
• You’ll excel in this role if you have a penchant for designing and executing smooth processes, are a top-notch project manager, and can use quantitative skills to make data-driven decisions to inform problem-solving of people related issues within the organisation. This role will report to the Director, People.

What You Will Do

• Administration of compensation activities and ensuring correct implementation of company procedures such as payroll.
• Administer NAVISION, our employee data management system.
• Responsibilities include entering accurate staff details, and double-checking that the data is complete and accurate.
• Generating analysis reports of employee data for internal and external users such as reports to our funders. 
• Compile relevant data and recommendations to guide decision-making related to compensation, organisation structure, attrition, promotions and other People Operations related activities.
• Analyse trends in the organisation, economy and employment marketplace to identify issues and opportunities to enhance workforce planning strategies. 
• Project manage the process of job evaluation and salary surveys, supporting to ensure that approved salary bands and People policies and procedures are adhered to, to ensure the achievement of equitable and competitive employee experience.
• Managing the smooth execution of the organisation’s benefits programs including: insurance programs and leave management. Provide feedback on employee satisfaction and queries and brainstorm new cost-effective programming with the People Director and People Group.
• Carrying out research as needed on compensation programs when required to ensure that ours are aligned with the current industry trends, practices and costs.
• Evaluate compliance with regulatory and statutory requirements with regard to compensation and benefits.
• Carry out training and sending communication to ensure organisation-wide understanding of compensation and benefits and any pay-related activity e.g. reimbursements and advance policies. 
• Monitor the effectiveness of People procedures across the employee life cycle such as on-boarding and induction for all those who join us.
• Schools Data Analytics: Effectively manage school team requests, including class assignment, classroom opening & closing as well as teacher transfers

What You Should Have

• Bachelor's Degree from a reputable university.
• Minimum of 3 years of full-time work experience after graduation from your Undergraduate Degree.
• Excellent email, Excel /spreadsheet, MS Word/word processing skills.
• Good knowledge or the willingness to learn and navigate labour laws 
• Strong knowledge of Salary structure, Benefits and compensation, Surveys/benchmarking, Job evaluation systems.
• Ability to plan and prioritize own work under tight deadlines, as well as to work on own initiative and as a member of a team.
• Experience in a challenging, dynamic and complex business environment.
• Must exhibit high levels of professionalism, confidentiality and integrity at all times.

You’re Also:

• A detailed doer - You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind - You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver - Growing any business from scratch comes with massive and constant challenges. On top of that, KwaraLEARN works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate - The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience,
• and value.
• A malleable learner - You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker - When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator - You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

go to method of application »

About the Role

• We are seeking a full-time School Inspection Director who is excited about improving learning outcomes in government schools by providing technical and managerial leadership to a larger School Inspection (audit) team and building the capacity of our government partner’s School Inspection team. 
• We aim to impact teaching and learning, so we need to deliver high quality data to decision makers at all levels of the organisation & to our government partner. School Inspection ensures that we have accurate knowledge of what is happening in schools by auditing all school management work.
• The data output from the audits you’ll design and run will be used to drive continuous improvement in the schools.
• The School Inspection Director must work effectively with people from diverse backgrounds, from different functional areas, and must be excited about driving change by recommending improvements to our processes to work towards audits that demonstrate 100% compliance.
• You will be responsible for the daily management of a large field team, proposing and adapting audits to ensure operational excellence after developing an in-depth understanding of the programme needs on both the government side & the technical partner side, analysing & providing actionable data from the audits via reports & dashboards, collaborating closely with other teams to ensure that the issues the School Inspection team observed are not only understood but also addressed rapidly.
• Your team of field associates will be heavily relied upon to support school staff to drive operational excellence, actively solve problems, and to ensure that schools are safe & conducive learning environments. 
• The School Inspection Director will lead a team of School Inspection Supervisors who in turn manage a large field team of School Inspection Associates.
• The School Inspection Director will report into the executive leadership of the programme (either Project Director or Managing Director)  and have a dotted/technical reporting line to the Regional Director, School Inspection.
• The primary audit focus for School Inspection is the entire ecosystem of the Schools Department, which includes all aspects of school management, school materials, school personnel, school hardware, and any other action that is part of our overall performance.
• The Schools Department is also the primary client, as the strong majority of concerns exposed by an audit have to be directly solved or project managed by the Schools Department. Other departments that take action based on audits include Operations, including Supply Chain and IT, as well as People. It is for this reason this function has direct executive reporting and oversight.
• A critical component of this role is leading meetings, reporting, providing technical expertise, and working in close partnership with the government partner School Inspection team, which includes staff in their headquarters & in the field. Collaboration with the government partner School Inspection team will continue to increase as the programme matures and culminate in the incorporation of the government partner School Inspection team into the internal School Inspection team.

What You Will Do

• Establish School Inspection Procedures: The School Inspection Director is responsible for creating and implementing School Inspection procedures and methodologies after deeply understanding our processes. The School Inspection Director will measure, monitor, and analyse current processes, make recommendations for improvement and develop new solutions to enhance quality control. The School Inspection Director will use and continually improve the core audits and best practices already in place.
• Manage School Inspection staff: The School Inspection Director will lead the School Inspection team of supervisors & associates. This includes training them on new or revised procedures and systems; supervising them during the School Inspection process to ensure that they are correctly utilizing School Inspection methods and systems; and also supporting them as they monitor corrective actions implemented by other departments for critical/major and minor nonconformities, ensuring that actions are effective, implemented in a timely manner, and are permanent in nature to avoid recurrence of deficiencies.
• Report Quality Issues to Schools and Operations Department Leaders & lead with ensuring rapid resolution: To support teaching and learning activities, the School Inspection Director will ensure there is rapid , clear visibility of audit results always visible to the Schools Department, and for relevant audits, for Operations, including Supply Chain and IT, as well as People. The data from the School Inspection audits is only worth collecting if it is rapidly visible and used to drive decision-making and correct any lapses or errors. Responsibilities also include ensuring that issues reported by School Inspections capture all the necessary data required for action by other teams and are assigned to the right team for resolution. Where systemic issues are made visible, the School Inspection Director is to work with other teams and the MD to identify such issues and any bottlenecks in the resolution process. 
• Maintain School Inspection Records: The School Inspection Director will maintain detailed records of School Inspection activities and issues. These reports provide comprehensive records of School Inspection activities and help the organisation determine what’s working and what needs to be corrected.This includes management of the School Inspection field team, ensuring integrity in data collection.
• Analyze Data Outputs & Create Quality Control Reports: The School Inspection Director will support and enhance the organisation’s performance by analyzing and assessing audit data. In this aspect of the role, the School Inspection Director finds patterns and areas for improvements based on School Inspection data over time and utilizes these reports to improve processes and performance. The School Inspection Director determines whether their teams meet targets, deliver expected performance, and maintain overall workflow. This data must be provided rapidly to drive decisions in real time.
• For any project, be ready to propose a plan and execute: This includes creating a timeline, liaising with other departments to get the support you need, managing performance and motivating staff members, figuring out how to get things done when things don’t go as planned, getting the data you need and getting it right, conducting analyses, framing the results, and answer any and all questions about your work.
• Lead and provide technical expertise: during engagements with the government School Inspection partners which will include:
  • Leading meetings with the government partner and writing periodic reports; identifying & anticipating challenges / bottlenecks in the collaboration with the government partner and partnering with the MD and Policy & Partnership team to address these. 
  • Working with School Inspection shared services to ensure that the School Inspection audits within the programme align to the needs of both the program and the government partner 
  • Detailed review of the structure of their School Inspection team and working with them to better structure their teams to drive operational excellence in the schools
  • Working with School Inspection shared services to design and then scheduling and carrying out School Inspection-focused training for the government partner School Inspections.

What You Should Have

• A Bachelor’s Degree from a top-tier university with an excellent academic record.
• Quantitative Undergraduate Degrees are preferred.
• Team management experience -  to direct, mentor, and oversee field associates within the School Inspection department, you should possess effective leadership, coordination, and motivation skills.
• Process enhancement skills - to find ways to streamline processes and boost efficiency, you should have some knowledge of process improvement and enhancement.
• Organization skills - to successfully direct and oversee all School Inspection procedures and coordinate production processes you should have strong organization skills.
• Excellent communication skills (writing and speaking), which enable you to communicate complex ideas effectively to people at all levels in the organisation. You will need to provide reports to production managers and business leaders to influence decision-making.
• Exceptional analytical and quantitative problem solving skills. You need to be able to see patterns, be a fast thinker and a good decision maker
• Advanced MS Excel/spreadsheets skills, and mastery of presentation/reporting tools such as MS Word/Google docs & MS Powerpoint/Google slides
• Strong willed, a fast learner and able to effect changes fast. You should be able to flourish in dynamic, ambiguous environments, to produce high quality work with very short deadlines, effectively prioritize work among multiple competing demands, and adapt to unexpected work demands
• Bonus - previous experience in School Inspection/audit, including designing surveys; experience working with government; experience in extreme growth situations and dealing with complexity; worked/studied in a developing country, and/or experience implementing data collection projects. Experience with data collection tools such as KoBo Toolbox, and other statistical analysis tools such as R, Stata, Python is also a bonus.

You Are Also:

• A detailed doer - You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind - You excel at meeting new people and turning them into advocates.  You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver - Growing any business from scratch comes with massive and constant challenges. On top of that, we work in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate - The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like. Every decision you make considers their benefit, experience, and value.
• A malleable learner - You believe you can always do better. You welcome constructive criticism and provide it freely to others. You know you only get better tomorrow when others point out where you’ve missed things or failed today.
•  A data-driven decision-maker - When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator - You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions - and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.

go to method of application »

About the Role

• This role is responsible for effective and high quality implementation of training programs and ensuring that teachers are well-supported through the academic year for the designated new or existing NewGlobe territory that you are assigned. This role reports to the Manager, L&D in the territory.

What You will Do

• Be responsible for gathering all training data and preparing the training report to be shared with L&D team. 
• Gather reliable data consistently from classroom observations and coaching at school within the designated territory and report to the Manager, L&D.
• Analyse data from training and observations and share trends, insights with Schools and L&D team for improvements.
• In collaboration with Shared Services Academics, support the design and execution of pilot projects that seek to answer questions on training and coaching effectiveness which will eventually lead to process improvements for L&D

Training & Support:

• Be well-equipped to train as an excellent facilitator who will deliver on the Leadership & Development vision for supporting teachers and school leaders in NewGlobe territories (existing or new).
• Visit classrooms regularly in between training for observing classroom teaching, coaching teachers and supporting school leaders to be effective instructional leaders.
• Participate actively in all activities leading up to the launch of the training under the guidance of L&D Manager ensuring all logistical and operational prerequisites are in place to ensure effective implementation of training. 
• Work with the content design team in Cambridge through the Manager, L&D to support professional development of supervisors as needed by the Schools team.

What You Should Have

• A Bachelor’s Degree in any field.
• Degrees or Certifications in Education would be a bonus.
• Minimum of 2 years of experience as a teacher.
• Any teacher training experience would be a bonus.
• Proficiency in Microsoft Excel is a must.
• PowerPoint, Word, and Google Suite knowledge will be a bonus.

You’re Also:

• A detailed doer - You have a track record of getting things done. You’re organized and responsive. You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done. You can multi-task dozens of such projects at once and never lose sight of the details. Likely, you have some experience in a start-up or other rapid-growth company.
• A networking mastermind - You excel at meeting new people and turning them into advocates. You communicate in a clear, conscientious, and effective way in both written and oral speech. You can influence strangers in the course of a single conversation. Allies and colleagues will go to bat for your ideas. You have an existing network from prior experience in the country, preferably in the regulatory, education, or business sectors.
• A creative problem-solver - Growing any business from scratch comes with massive and constant challenges. On top of that, KwaraLEARN works in often fragile, sometimes volatile low-resource communities and with complex government systems. You need to be flexible and ready to get everything done effectively, quickly, and affordably with the materials at hand.
• A relentless advocate - The children we serve and teachers we empower never leave your mind. You know them, get them, have shared a meal with them (or would be happy to in the future). You would never shrink back from shaking a parent’s hand or picking up a crying child, no matter what the person was wearing or looked like.  Every decision you make considers their benefit, experience,  and value.
• A malleable learner - You believe you can always do better. You welcome constructive criticism and provide it freely to others.  You know you only get better tomorrow when others point out where you’ve missed things or failed today.
• A data-driven decision-maker - When making decisions, you don’t rely on your intuition alone. You collect data, you analyze it and make decisions with clear justifications.
• A curious investigator - You ask why a lot. You don’t just take what you see and accept it. You wonder why it is that way, and are aware that the world we see is created by human choices and actions – and it could be different. You wonder, and see the world as wonderful even when you want to change a part of it that is unjust.