Job Vacancies at Dek Global

The front desk clerk will oversee the reception and perform secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.

• As the face of our company, your central goal is to provide our clients with outstanding customer service and support and demonstrate a friendly and outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.
• Greet guests and provide them with superb customer service.
• Answer questions and address complaints
• Ensure that calls are answered as per procedures.
• Respond to emails, chats and social media communications
• Provide the relevant process reports on a daily basis.
• Answer all incoming calls and redirect them or keep messages
• Accept all letters and packages, and distribute them to their appropriate departments.
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned (travel arrangements, schedules etc).
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Redirect phone calls to the appropriate department and take down messages.
• Monitor, organize and forward emails.
• Track and order office equipment and supplies..
• Oversee the office budget.

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The Business Development Executive will be responsible for overseeing the process of business development within the company, to promote its longevity and working closely with other company executives and management teams, meeting with potential business partners and maintaining existing client relationships and monitoring market trends to come up with new business ventures.

• Attracting new clients by innovating and overseeing the sales process for the business
• Working with senior team members to identify and manage company risks that might prevent growth
• Identifying and researching opportunities that come up in new and existing markets
• Preparing and delivering pitches and presentations to potential new clients
• Combining efforts and fostering a collaborative environment within the business as a whole
• Communicating with clients to understand their needs and offer solutions to their problems
• Creating positive, long-lasting relationships with current and potential clients
• Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
• Attending networking activities to research and connect with prospective clients.
• Maintaining meaningful relationships with existing clients to ensure that they are retained.
• Suggesting upgrades or added products and services that may be of interest to clients.
• Crafting business proposals and contracts to draw in more revenue from clients.
• Negotiating with clients to secure the most attractive prices.
• Equipping staff with the technical and social skills needed to enhance sales.
• Reviewing clients' feedback and implementing necessary changes.
• Minimum HND/Bsc in marketing, business administration, or relevant qualification with Computer literacy (MS Office packages)

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We are looking for an Accountant to manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets.

The accountant responsibilities include auditing financial documents and procedures, reconciling bank statements and calculating tax payments and returns.

To be successful in this role, you should have previous experience with bookkeeping and a flair for spotting numerical mistakes.

Ultimately, you will provide us with accurate quantitative information on financial position, liquidity and cash flows of our business, while ensuring we’re compliant with all tax regulations.

• Preparing accounts and tax returns
• Monitoring spending and budgets
• Auditing and analysing financial performance
• Financial forecasting and risk analysis
• Advising on how to reduce costs and increase profits
• Compiling and presenting financial and budget reports
• Ensure that financial statements and records comply with laws and regulations
• Keeping account books and systems up to date.
• Preparing accounts and tax returns
• Monitoring spending and budgets
• Auditing and analysing financial performance
• Financial forecasting and risk analysis
• Advising on how to reduce costs and increase profits
• Compiling and presenting financial and budget reports
• Ensure that financial statements and records comply with laws and regulations
• Keeping account books and systems up to date.
• Verify and process employee expense claims and manage the approval and payment process.
• Update and maintain vendor database in a timely manner.
• Perform reconciliations including supplier statement reconciliations, credit card reconciliations and more.
• Prepare asset, liability and capital account entries by compiling and analyzing account information
• Document financial transactions by entering account information

An accounting graduate with (HND, B.sc) with Computer literacy (MS Office & Domain knowledge as well as computer software skills, including Excel and Accounting packages.