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  • Posted: Jan 17, 2022
    Deadline: Jan 20, 2022
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  • BetPlus is a bet Sports Company
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    Front Desk Executive

    The front desk clerk will oversee the reception and perform secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.

    • As the face of our company, your central goal is to provide our clients with outstanding customer service and support and demonstrate a friendly and outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.
    • Greet guests and provide them with superb customer service.
    • Answer questions and address complaints
    • Ensure that calls are answered as per procedures.
    • Respond to emails, chats and social media communications
    • Provide the relevant process reports on a daily basis.
    • Answer all incoming calls and redirect them or keep messages
    • Accept all letters and packages, and distribute them to their appropriate departments.
    • Prepare outgoing mail by drafting correspondence, securing parcels etc.
    • Check, sort and forward emails
    • Monitor office supplies and place orders when necessary
    • Keep updated records and files
    • Monitor office expenses and costs
    • Take up other duties as assigned (travel arrangements, schedules etc).
    • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
    • Redirect phone calls to the appropriate department and take down messages.
    • Monitor, organize and forward emails.
    • Track and order office equipment and supplies..
    • Oversee the office budget.

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