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  • Posted: Jan 17, 2022
    Deadline: Jan 20, 2022
  • BetPlus is a bet Sports Company
    Read more about this company


    Front Desk Executive

    The front desk clerk will oversee the reception and perform secretarial duties at our main entrance desk. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget.

    • As the face of our company, your central goal is to provide our clients with outstanding customer service and support and demonstrate a friendly and outstanding people’s skills. You should have a talent for multi-tasking, with excellent communication and organizational skills.
    • Greet guests and provide them with superb customer service.
    • Answer questions and address complaints
    • Ensure that calls are answered as per procedures.
    • Respond to emails, chats and social media communications
    • Provide the relevant process reports on a daily basis.
    • Answer all incoming calls and redirect them or keep messages
    • Accept all letters and packages, and distribute them to their appropriate departments.
    • Prepare outgoing mail by drafting correspondence, securing parcels etc.
    • Check, sort and forward emails
    • Monitor office supplies and place orders when necessary
    • Keep updated records and files
    • Monitor office expenses and costs
    • Take up other duties as assigned (travel arrangements, schedules etc).
    • Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
    • Redirect phone calls to the appropriate department and take down messages.
    • Monitor, organize and forward emails.
    • Track and order office equipment and supplies..
    • Oversee the office budget.

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