Job Opportunities at West Africa Vocational Education (WAVE)

Job Summary:

Our client, a growing Islamic retail organization, is looking to hire a Customer Service / Retail Representative for their branches in Lekki and Ikeja. The ideal candidate will have a strong customer service orientation and be committed to delivering a seamless retail experience. This role involves engaging with walk-in customers, supporting day-to-day retail operations, and maintaining a professional and welcoming store environment.

Salary: ₦100,000

Working Days & Hours:

• Monday to Friday: 9 AM – 6 PM
• Alternate Saturdays & Public Holidays: 10 AM – 6 PM

RESPONSIBILITIES

• Greet and assist customers in a warm and professional manner
• Attend to customer inquiries via phone, email, and in person
• Provide accurate information about products and services
• Handle transactions, returns, and customer feedback
• Maintain a tidy and organized store environment
• Uphold excellent customer service standards at all times
• Support general retail and administrative tasks as needed

REQUIREMENTS

• B.Sc. or HND in any relevant field
• Candidates who understand and are comfortable working in an Islamic retail environment are encouraged to apply
• 1–2 years of experience in a customer service or retail role (experience in fashion or lifestyle retail is a plus)
• Strong communication and interpersonal skills
• Good organizational and multitasking abilities
• Neat and professional appearance
• Basic computer literacy (POS systems, email, spreadsheets, etc.)

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Job Description:

Our client, a dynamic organization located in Ogba, Lagos, is seeking to hire a highly organized and experienced Office Coordinator / Front Desk Officer to provide comprehensive administrative and front desk support. This is a key role in ensuring smooth day-to-day office operations and delivering exceptional service to both internal teams and external guests. The ideal candidate will be proactive, detail-oriented, and a strong communicator, with the ability to juggle multiple priorities in a fast-paced environment.

Salary: ₦120,000 – ₦180,000
Working Terms: Full-time, On-site (Monday – Friday)

RESPONSIBILITIES

Executive Support

• Manage executive calendars, schedule meetings, and coordinate travel arrangements.
• Prepare and submit expense reports and track project timelines.
• Take and transcribe management meeting minutes.
• Assist with project coordination and progress tracking.
• Draft, edit, and manage official documents, reports, and presentations.
• Handle confidential information with utmost discretion.
• Serve as the first point of contact for visitors, ensuring a warm and professional welcome.
• Answer, screen, and direct calls, emails, and enquiries appropriately.
• Manage visitor logs and provide support to all guests and staff.
• Maintain cleanliness and organization of the reception and front office area.
• Handle incoming and outgoing mail, couriers, and deliveries.
• Assist in scheduling appointments and coordinating meetings.
• Maintain and update filing systems (both digital and physical), contact lists, and databases.
• Manage office supply inventory and equipment, ensuring availability and proper maintenance.
• Coordinate internal office events and team activities.
• Assist with general bookkeeping tasks and other ad-hoc administrative duties as required.

REQUIREMENTS

• Minimum of 3–5 years’ experience in a similar administrative or office coordination role.
• Excellent verbal and written communication skills.
• High proficiency in Microsoft Office Suite (Outlook, Excel, PowerPoint) and virtual communication tools (Teams, Zoom).
• Outstanding organizational, multitasking, and time-management sk ills.
• Ability to take initiative, work independently, and collaboratively as part of a team.
• Strong attention to detail and a proactive, problem-solving mindset.
• Calm, courteous, and professional demeanor, especially under pressure.
• Familiarity with office equipment (printers, scanners, fax machines, etc.).

QUALIFICATIONS & EDUCATION

Minimum of a BA/BSc Degree or HND in Business Administration, Office Management, or related field.

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Job Summary:

Our client, a reputable and growing jewellery brand, is hiring Customer Service / Retail Representatives for their retail outlets in Lekki and Ikeja. This role requires excellent communication, strong interpersonal skills, and the ability to deliver an exceptional in-store customer experience. Candidates must be professional, technically competent, and flexible with shift-based work.

Internship opportunities are also available for candidates looking to gain hands-on experience in retail.

Salary: ₦75,000 monthly 

Transportation allowance : ₦15,000  

Working Days & Hours:

• Monday – Saturday: 9:00 AM – 6:00 PM (Shift-based)
• 2 Sundays per month (as scheduled; flexible)

RESPONSIBILITIES

• Welcome and assist customers with a friendly, professional attitude
• Respond to inquiries in-store, via phone, email
• Process sales, returns, and resolve basic customer issues
• Keep the store organized, clean, and visually appealing
• Support daily store operations, stock management, and admin tasks
• Maintain high standards of customer service and professionalism

REQUIREMENTS

• OND /HND  in any relevant discipline
• 1–2 years of experience in customer service or retail 
• Excellent communication and diction
• Technically competent (POS, emails, spreadsheets, etc.)
• Well-groomed and professional appearance
• Must be willing to work shifts and weekends as required
• Reside within a reasonable distance from Lekki or Ikeja 

Accommodation provided for Lekki