Job Opportunities at Old Mutual Nigeria

REF: 1119/NIGE/EU/ADMINISTRATOR/Nigeria/160818
Location: Nigeria
Contract: Temporary / Contract
Available: ASAP
Category: Insurance
Offer: Market Related

Introduction

• This role is individually accountable for providing immediate response to administrative requirements in accordance with SLA parameters, in a processing environment with basic technical knowledge of corporate business.

Description

• Deliver on daily task and adheres to service and quality standards.
• Provides both direct and indirect service to customers and intermediaries.
• Ability to initiate reinsurance cession and recovery on timely basis
• Ensure timely capturing/loading of data into operations software
• Proficiency in the usage of Microsoft office for report generation and interpretation
• Having a fair knowledge of group and credit life assurance products
• Understanding the corporate claims management process and procedures
• Respond to immediate requirement in line with standard operating procedures

Key Result Areas
Operational Delivery:

• Respond to immediate administrative requirements within time frame
• Follows standardized processes and provides administrative support in line with business demands.
• Delivers on daily task promptly.
• Uses standard administrative techniques to coordinate own work.

Personal Effectiveness:

• Accountable for service delivery through own efforts.
• Individually accountable for managing own time, tasks and output quality.
• Makes increased contributions/effort in broadening individual skills.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.

Quality Assurance:

• Performs quality checks on own work.
• Adheres to service and quality standards.
• Delivers, maintains and enhances work standards and quality within the given process.

Relationship Building:

• Establishes and maintains relationships with internal stakeholders.
• Builds and manages internal/external relationships.
• Manage internal/external Customer Complaints.

Minimum Requirements

• A first degree or its equivalent in relevant field
• Experience in a technical operations department
• Excellent communication skills (verbal and written)
• Very good interpersonal skills
• Good knowledge of MS packages (Word, Excel etc.)

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REF: 1120/NIGE/EU/MIS SPECIALIST/Nigeria/160818
Location: Nigeria
Contract: Permanent
Category: Insurance
Offer: Market Related

Introduction

• This role is responsible for collating statistical information into daily, weekly and monthly formats/reports and the maintenance and enhancement of database when required.

Job Specification
Description:

• Collates statistical information in pre-determined formats.
• Integrates data into daily, weekly and monthly reports.
• Builds and enhances databases when required.
• May be required to translate complex data and/or instructions into meaningful outcomes.
• Some interpretation required, but main function is collation of data

Key Result Areas
Personal Effectiveness:

• Accountable for service delivery through own efforts.
• Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.

Database Design and Maintenance:

• Some interpretation required, but main function is collation of data.
• Builds and enhances databases when required.

Information Analysis:

• May be required to translate complex data and/or instructions into meaningful outcomes.

Information Administration:

• Collates statistical information in predetermined formats.
• Integrates data into daily, weekly and monthly reports.

Minimum Requirements

• A first degree or its equivalent.
• PC Literacy, intermediate Excel and Access ability
• Numeric ability and minimal analysis skills would be preferable.

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REF: 11122/NIGE/EU/Distribution Support Administrator/Nigeria/160818
Location: Nigeria
Contract: Temporary / Contract
Category: Insurance
Offer: Market Related

Introduction

• This role is individually accountable for providing immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. Technical knowledge is limited to some products and or processes.

Job Specification
Description:

• Follows standardised processes and provides administrative support in line  with normal business functioning.
• Delivers on daily production standards and adheres to service and quality  standards.
• Provides an indirect service to customers and intermediaries.
• Responds to immediate requirements within procedure.
• Uses standard administrative techniques to coordinate own work.
• Product and process knowledge in different areas may differ but basic skills  remain the same.
• Technical knowledge is limited to some products and or processes.

Key Result Areas
Documentation Processing:

• Responds to immediate administrative requirements within procedure
• Follows standardized processes and provides administrative support in line with normal business functioning.
• Delivers on daily production standards.
•  Uses standard administrative techniques to coordinate own work.

Personal Effectiveness:

• Accountable for service delivery through own efforts.
•  Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
• Makes increased contributions by broadening individual skills.
•  Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.

Quality Assurance:

• Performs quality checks on own work.
• Adheres to service and quality standard

Minimum Requirements

• A first degree or its equivalent.
• Good Analytical skills, technical/insurance product knowledge and relevant experience would be an added advantage.

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REF: 1121/NIGE/EU/HR ADMINISTRATOR (CONTRACT)/Nigeria/160818
Location: Nigeria
Start Date: 16th August, 2018.
Contract: Temporary / Contract
Category: Insurance

Job Description

• This role is responsible for performing general HR Administration, providing process and client support and is individually accountable for achieving results through own efforts.

Minimum Requirements
Qualifications and Experience:

• A first Degree or its equivalent.
• PC Literacy, intermediate excel ability
• Numeric ability and minimal analysis skills would be preferable.
• Minimum of two (2) years practical experience.
• HR Admin / Payroll experience and HR Qualification (an advantage)

Job Specifications
Description:

• Performs general HR activities (record-keeping etc.)
• Resolves queries about process issues relating to HR practices.
• Provides process support on HR issues for segment/business unit HR team.
• Deals with personal and sensitive information that necessitates confidentiality at all times.

Key Result Areas
Documentation Processing:

• Responds to immediate administrative requirements within procedure
• Follows standardized processes and provides administrative support in line with normal business functioning.
• Delivers on daily production standards.
• Uses standard administrative techniques to coordinate own work.

Quality Assurance and Service Delivery:

• Performs quality checks on own work.
• Adheres to service and quality standards
• Resolves queries about process issues relating to HR practices.

Administration & Support:

• Performs general HR (record-keeping, filing paperwork and administrative duties etc.)
• Provides process support on HR issues to a segment/business unit HR team, or to a centralised HR area.
• Deals with personal and sensitive information that necessitates confidentiality at all times.

Personal Effectiveness:

• Accountable for service delivery through own efforts.
• Client Service Delivery
• Administration & Support
• Accountable for service delivery through own efforts.
• Individually accountable for managing own time, tasks and output quality
• Makes increased contributions by broadening individual skills.
• Collaborates effectively with others to achieve personal results.
• Accepts and lives the company values.
• High level information management required